T
ROUBLESHOOTING
SEZ S
ERIES
C
OUNTERTOP
S
TEAMERS
P
AGE
18
O
PERATOR
’
S
M
ANUAL
1183437
TROU
BLE
S
H
OOTI
N
G
T
ROUBLESHOOTING
This section contains a troubleshooting key and referenced flowcharts to assist a qualified service technician
in the servicing of an SEZ Series Countertop Steamer.
Please note that the unit has a “SERVICE
REQUEST” light that illuminates in the event of certain water supply problems. Also note that when
the unit is turned on, there is a four-minute time delay before the heating elements come on to allow
time for filling. Therefore, some procedures call for a waiting period when reconnecting power to the
unit or turning the unit on.
TROUBLESHOOTING KEY
Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page.
Follow the flowchart on that page until the problem is solved.
Symptom
Page
Unit Not Heating Up, “ON” Light Not Lit
19
Unit Not Heating Up Properly or Not Cooking Properly, “ON” Light Lit
20
Excessive Steam Coming from Pressure Relief Vent
21
“Service Request” Light Comes On During Operation
22
Buzzer Does Not Come On
23
TROUBLESHOOTING FIGURES AND PROCEDURES
Figure and/or Procedure
Page
Voltage Check at Control Panel Fuse Block
24
Heating Element Resistance Check (at Contactor)
25
Main Fuse Replacement
26
Power Switch Continuity Check
27
Contactor and MOV Check
28
Timer and Buzzer Check
29
Door Switch Continuity Check
30
Float Switch Continuity Check
31
Controller Check
32
Water Solenoid Check
33
Pressure Switch Check
34
High-Limit Thermostats Check
35
Electric Schematic for 208, 220, and 240 Volt Model SEZ/3
36
Electric Schematic for 480 Volt Model SEZ/3
37
Electric Schematic for 208, 220, and 240 Volt Model SEZ/5
38
Electric Schematic for 480 Volt Model SEZ/5
39