INSTALLATION AND OPERATION MANUAL, GAS FIRED STEAMER,
MODELS
RG24-5, SX-34GC, SX-55GC
MANUAL 1195732 REV0 (11/22/2011) 21 HEAVY DUTY STEAM
7.0 TROUBLESHOOTING
(Continued)
Water flows into cooking compartment:
1. Shortage of circuit at operating probe and body.
2. Scale build-up on operating probe inside generator.
3. Water fill solenoid valve is open, plugged or defective.
These problems are an indication of severe harmful water conditions which should be corrected
immediately to avoid damage to the components and performance of the steamer.
Door leaks:
1. Check for damage to door gasket.
2. Clogged compartment drain or plumbing.
Water accumulates in the compartment:
1. Compartment drain clogged.
Water flows into drain during shut down:
1. Condensate solenoid valve is not closed, check for scale or foreign particles lodged in
diaphragm or core tube of valve.
Water not being supplied to generator:
1. Water supply is “OFF”.
2. Supply water pressure too low.
3. Defective water fill solenoid valve.
4. Probes not sensing water, thereby not operating fill solenoid.
5. Check that drain solenoid is closed.
