10
POSSIBLE ERRORS
The Platinum 2.0 can display the following error codes:
H2O Low:
the alarm signals that the level of the water in the tank is too low. The machine will emit a buzzer.
TO RESET IT, ADD WATER INTO THE TANK;
POW:
the alarm will signal that cooking has been interrupted due to a loss of voltage for more than 2 hours.
The machine will emit a buzzer. TO RESET IT, SWITCH THE MACHINE OFF AND THEN ON AGAIN USING
THE ON/OFF BUTTON;
H2O PROB:
the alarm will signal an anomaly in the NTC1 temperature sensor. The machine will emit a buzzer.
TO RESET IT, CONTACT THE SERVICE CENTRE AND REPLACE THE SENSOR;
MOT PROB:
the alarm will signal an anomaly in the NTC1 or NTC2 temperature sensors or an overheating
condition. The machine will emit a buzzer. CONTACT THE SERVICE CENTRE TO REPLACE ONE OR BOTH OF
THE SENSORS;
REM H2O:
the alarm will signal that the machine is not cooking and has been immersed in water for more than
1 minute. The machine will emit a buzzer. TO RESET IT, TAKE IT OUT OF THE WATER OR START A COOKING
CYCLE.
If the machine does not turn on, check the fuses next to the master switch on the left side of the machine.
CARING FOR THE HEATING ELEMENT
To protect the heating element and all parts immersed in water against scale, we advise adding 1/2 cup of
vinegar per 20/30 litres of water for each cooking cycle.
Change the water every day.
CLEANING
GENERAL INFORMATION
•
Since the machine is not in contact with the food but only with the water, it does not require particular
cleaning. check that the machine is not blocked or soiled by broken cooking bags, or algae and other residue
due to degraded cooking water. If it is, contact the service centre.
•
In case of need, the immersed part of the machine can be rinsed with water, while its top can be cleaned
with neutral detergent at room temperature, using a soft cloth.
•
Do not use pressure cleaners or jets of water to clean the machine.
•
Do not use tools, brushes or anything that may damage the machine's surfaces.
•
Do not clean any part of the machine in a dishwasher.
•
Do not insert brushes or tools into the machine's openings and slots.
Before cleaning the machine, pull its plug out of the power socket to isolate the machine
completely from the rest of the system.
