10
T RO U B L E S H O OT I N G
Error
Possible Cause
Troubleshooting
After the machine closes the vacuum
cover and starts working, E01 will be
displayed if a certain vacuum degree
cannot be reached within 10 seconds
E01
1. Press STOP to exit the fault. 2. Check
whether the sealing ring is properly
installed. 3. Re-close the vacuum cover.
Motor temperature fuse protection due
to overheating
E02
Stop the machine for 30 minutes and let
the temperature control fuse return to
normal.
If the machine does not function properly, please check the below for the solution. If you are still unable to
solve the problem, please contact the supplier/service provider.
Will not turn on
•
Ensure that the machine is properly plugged into a grounded outlet.
•
Check the power cord for tears and frays. Do not use machine if power cord is damaged.
Does not pull a complete vacuum with pouch
•
Vacuum/seal time may not be set high enough. Set vacuum and seal times higher and vacuum again.
•
To vacuum and seal properly, the opening of pouch must be within the vacuum chamber.
•
If packaging from a roll pouch, make sure first seal is complete and there are no gaps in either seal.
•
The machine and vacuum pouch need to be clean, dry and free of debris for the vacuum process to be
successful. Wipe surface of seal bar and inside of pouch and try again.
Vacuum pouch loses vacuum after being sealed
•
Sharp items can puncture small holes in pouches. To prevent this, cover sharp edges with paper towel and
vacuum in a new pouch.
•
Some fruits and vegetables can release gases (out-gassing) if not properly blanched or frozen before
packaging. Open pouch. If you think food spoilage has begun, discard food. If food spoilage has not
yet begun, consume immediately. If in doubt, discard food.
Not sealing pouch properly
•
Seal time may not be long enough. Increase seal time and try again.
•
Pouches will not seal if any moisture, food particles or debris are present in the seal area. Wipe the inside of
the pouch clean and try again.
•
Pouch must be properly placed along the seal bar. Make sure the entire pouch is over the seal bar and there
are no wrinkles in pouch material.
