nROADS Beacon 05.16
11.
WARRANTY RETURN PROCESS:
Please contact your SoundOff Signal Sales Representative, Customer Services
staff or our Technical Department (800.338.7337 option #4) for a RMA #,
Return Merchandise Authorization Number.
The following information is required for issuance of the RMA #:
• Reason for returning the product*
• Address where replacement product is to be shipped*
• Telephone number where you may be reached*
• SoundOff Signal invoice number on which product was purchased**
• SoundOff Signal part number and serial number**
• E-mail address where RMA # should be e-mailed**
• Fax number where RMA # should be faxed**
* RMA # will not be given without this information.
** If available, please provide this information.
SoundOff Signal will NOT accept returns without an RMA #. Each RMA #
is good for only one (1) return and will expire (30) days after the date it was
issued. Products must be shipped back to SoundOff Signal and the RMA #
clearly marked on the outside of the package near the shipping label. Please
use the following address on your shipping label:
SoundOff Signal
ATTN: RMA # / Technical Services
3900 Central Parkway
Hudsonville, MI 49426
WARRANTY EXCLUSIONS:
Shipping & Handling, labor and service fees are non-refundable. SoundOff
Signal is not liable for any damage due to installation or personal injury as a
result of using SoundOff Signal product.
WARRANTY FORFEITURE:
Warranty will not be granted if the Warranty Return Policy & Procedure rules
are not strictly followed. Physical damage resulting from customer abuse
will void warranty. Warranty will also be voided if any SoundOff Signal and/
or manufacturer serial tags, product stickers, seals, or the like, are removed,
altered or tampered with. Returned product that is damaged by shipping via
the RMA # procedure is not the responsibility of SoundOff Signal.
Document effective date on cover and below supersedes previously dated
policies and statements.
There are no other warranties, expressed or implied, including, but not limited
to, any implied merchantability or fitness for a particular use. SoundOff
Signal reserves the right to modify this warranty statement at any time; or to
discontinue, modify, or upgrade any products of its manufacture with design
improvements without prior notice.
