IX Troubleshooting
The following phenomenon does not indicate failures. Before you
contact us for repair, please check your device according to the
approaches below.
Problems
No picture or sound
No signal
No sound
Mosaic images
Signal search failure
Too-dark images
Time is incorrect;
no memory function
Causes
Power wire is not properly connected;
the functioning power source is not
recognized; or there're breaks in the
power wire.
Check whether the antenna is located
well; Check the parameter of image or
region is set correctly; if not, please set
or search again.
If the volume is turned down to the
minimum; single is too weak, and Silence
function is active.
Check whether the antenna is adjusted
properly;
The signal strength is too weak.
Check whether the country and region
is set right;
Maybe the signal intensity is too poor.
Check whether the brightness and
contrast of your display is adjusted well;
if not, readjust it.
The battery power may be low or drained
to total emptiness. Please replace battery.
Special Notice:
This player is controlled by microcomputer chip. For
the following abnormal phenomena, such as maloperation, display
disorder, bad radio reception and system disorder caused by lightning,
please unplug the power and remove battery for about one minute.
After it is reset, install battery and insert power plug, then the player
can be back to normal.
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