VI.Common problems and solutions
Problem
Reasons
Solutions
Not turning on
Disconnecting
No sound after pairing
When making a call, voice
is still coming from smart
-phone
Noise/stuttering
The audio is still quiet after
increasing the volumet
My voice is too quiet when
making a call
Unable to hold current call
and answer incoming call
Battery low
Signal subject to interference
Mobile Bluetooth media audio
is not turned on
Smartphone call audio is set
to smartphone
Smartphone is too far away from
E11BT or there is interference in
the surrounding environment.
The volume on the smar tphone is
too low
The microphone aperture is
clogged with dust
Phone operator hasn't enabled
this function.
Charge battery
Re-pair the devices in a
different placet
Enable mobile Bluetooth
media audio
Set to Bluetooth answer
Move closer to smartphone
or move to a different place
Increase the smartphone's
volumet
Clean your E11BT
Contact the phone operator
to enable this function.
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