Soundcast Systems
Warranty Claim Department
811 Kuhn Drive, Building 200
Chula Vista, California 91914
619-591-0126
USA & Canada Warranty
Soundcast Systems warrants to the end user (“Customer”) that the
hardware product will be free from defects in workmanship and
materials, under normal use and service, for the following length of
time from the date of purchase from Soundcast or an authorized
retailer:
One (1) Year.
Soundcast Systems’ sole obligation under this express warranty shall
be, at its option and expense, to repair the defective product or part,
deliver to Customer an equivalent product or part to replace the
defective item. All products that are replaced will become the property
of Soundcast Systems. Replacement products may be new or
refurbished. Soundcast Systems warrants any replaced or repaired
product or part for a period of ninety (90) days from shipment, or the
remainder of the initial warranty period, whichever is longer.
In no case shall Soundcast be responsible for damage to any
connected audio equipment, including the iPod, resulting from misuse,
abuse, neglect, improper installation or testing, unspecified
application, modification or alteration of or tampering with Soundcast
products.
If you need warranty service on your
Soundcast Products
All warranty returns should be sent to Soundcast’s Warranty Repair
Service Center freight prepaid through the original selling retailer and
must be accompanied by a copy of the original sales receipt. Direct
returns from consumers will also be accepted, but only if
accompanies by a Return Merchandise Authorization number (RMA)
issued by Soundcast in advance of any shipment to the Soundcast
Warranty Repair Service Center. Units returned without an RMA
number to Soundcast may be subject to refusal or significant delays.
Please ship the authorized return to Soundcast within 15 days of the
issuance of the RMA. Repaired or replacement units will be shipped to
you at Soundcast’s expense. Any units with no trouble found will be
returned to you freight collect. Soundcast Systems will give you the
proper return address when the RMA is issued. Do not return the
defective unit directly to Soundcast Systems.
For Warranty Service Please Contact:
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