Terms of Warranty
Service and Warranty Information
SOTO has made every effort to ensure that this product is in excellent condition. In
the unlikely event of trouble, please refer to the "Troubleshooting and How to deal with"
section of this manual. If you continue to experience difficulties, DO NOT attempt to
repair the product. Return it to your retailer or send it to SOTO at the below address.
Warranty registration card
Detach and Return to SOTO within 30 days of purchase
Please return Registration-OD-1NP to SOTO. Proof of
purchase is required and the warranty is
non-transferable. The warranty does not cover
damage caused by misuse, abuse, accident, or
tampering. A fee will be assessed to repair the product
with such damage. Please contact SOTO by phone or
e-mail to receive a Return Authorization Number (RA)
prior to shipping the damaged product to SOTO.
Shipping cost to SOTO is the purchaser's
responsibility. SOTO will pay the return postage.
SOTO may not repair the product without the warranty
and the product. If the product requiring repair is a gift
and the retailer is unable to repair the product, please
contact SOTO for further information.
1.
2.
There will be a cost for repair for the following conditions,
even if the product is under the warranty period:
3.
Damage resulting from misuse or damage resulting
from the repair or modification of the product.
Damage caused by dropping the product after
purchase. Damage caused during transportation.
Damage caused by fire, earthquake, water, lightening,
salt. Damage caused by any other natural disasters or
pollutions.
The Warranty Registration must be forwarded to
SOTO within a 30 day period after purchase.
In the event that the warranty card is lost, SOTO will
not reissue it.
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Product: OD-1NP, Muka Stove
Lot #: ________________________________________
Warranty period: One year from the date of purchase
Date of purchase: ___________ (Copy of the receipt is required.)
Name: _____________________________________
Address: _______________________________________________
City: _______________________ State: _________ Zip: ________
Amount paid: ______________________
Place of purchase:
Store name: _____________________________________
City: _________________, State: _________, Zip: _______
( ) Gift, ( ) SOTO, ( ) Other_____________
If purchases online, URL: ___________________________
Shinfuji Burner CO.,LTD.
SOTO USA Inc.
110 Rustic Place, Eugene, Oregon 97401 USA
Phone: 503-314-5119
[email protected] www.sotooutdoors.com