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Terms of Warranty

Service and Warranty Information

SOTO has made every effort to ensure that this product is in excellent condition.  In 

the unlikely event of trouble, please refer to the "Troubleshooting and How to deal with" 

section of this manual.  If you continue to experience difficulties, DO NOT attempt to 

repair the product. Return it to your retailer or send it to SOTO at the below address.  

Warranty registration card

Detach and Return to SOTO within 30 days of purchase

Please return Registration-OD-1NP to SOTO.  Proof of 

purchase  is  required  and  the  warranty  is 

non-transferable.    The  warranty  does  not  cover 

damage  caused  by  misuse,  abuse,  accident,  or 

tampering.  A fee will be assessed to repair the product 

with such damage.  Please contact SOTO by phone or 

e-mail to receive a Return Authorization Number (RA) 

prior  to  shipping  the  damaged  product  to  SOTO.  

Shipping  cost  to  SOTO  is  the  purchaser's 

responsibility.  SOTO will pay the return postage.  

SOTO may not repair the product without the warranty 

and the product. If the product requiring repair is a gift 

and the retailer is unable to repair the product, please 

contact SOTO for further information.

1.

2.

There will be a cost for repair for the following conditions, 

even if the product is under the warranty period:

3.

Damage  resulting  from  misuse  or  damage  resulting 

from the repair or modification of the product. 

Damage  caused  by  dropping  the  product  after 

purchase.  Damage caused during transportation.

Damage caused by fire, earthquake, water, lightening, 

salt.  Damage caused by any other natural disasters or 

pollutions.  

The  Warranty  Registration  must  be  forwarded  to 

SOTO within a 30 day period after purchase.

In the event that the warranty card is lost, SOTO will 

not reissue it.

Product:  OD-1NP, Muka Stove

Lot #: ________________________________________
Warranty period: One year from the date of purchase
Date of purchase: ___________ (Copy of the receipt is required.)
Name: _____________________________________
Address: _______________________________________________
City: _______________________  State: _________  Zip: ________
Amount paid:  ______________________
Place of purchase: 
Store name: _____________________________________
City: _________________, State: _________, Zip: _______
(    ) Gift, (    ) SOTO, (   ) Other_____________
If purchases online, URL: ___________________________

Shinfuji Burner CO.,LTD.

SOTO USA Inc.

110 Rustic Place, Eugene, Oregon 97401 USA

Phone: 503-314-5119

[email protected]   www.sotooutdoors.com

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