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Troubleshooting

MP6

GREEN Power Light 

Is Not On.

Ensure Wall 

Adaptor is fully 

plugged into the unit 

and the wall outlet.

Try another wall 

outlet.

Try a different Wall 

Adaptor - 

12 Volts DC with a 

Center Positive Pin 

that supplies 

at least 1.5 Amps.

No GREEN/YELLOW  

Charging Lights.

Is the first GREEN Power 

light on?

Yes

No

GREEN/YELLOW  Charging  

Lights come on, but  

no RED Light.

Ensure the 

correct Wall Adaptor is being 

used - 12 Volts DC with 

a Center Positive Pin that 

supplies at least 

1.5 Amps.

Try a different Wall 

Adaptor - 

12 Volts DC with a 

Center Positive Pin 

that supplies 

at least 1.5 Amps.

There may be a fault with the 

unit. Contact Customer Care at 

1.800.224.0242  

or 

[email protected]

There may be a fault with the 

unit. Contact Customer Care at 

1.800.224.0242  

or 

[email protected]

There may be a fault with the 

unit. Contact Customer Care at 

1.800.224.0242  

or 

[email protected]

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