3.
Press and hold down the power key
until the device vibrates.
4.
Wait a while for the device to start.
Use the Xperia™ Companion computer application to perform a software repair to reset
your device. Note that all data is deleted from the internal storage of your device when
you perform a software repair. Content that you have saved on an external SD card,
such as photos, videos and music, is not deleted.
More
To back up your data using a computer
1.
Make sure that Xperia™ Companion for
PC or Mac
®
.
2.
Connect your device to the computer using a USB cable.
3.
Computer: Open the Xperia™ Companion software. After a few moments, the
computer detects your device.
4.
Select Backup on the main screen.
5.
Follow the on-screen instructions to back up data from your device.
To repair the device software using Xperia™ Companion
Before performing a software repair, make sure you know your Google™
credentials. Depending on your security settings, you may need to enter them in
order to start up the device after a software repair.
