Troubleshooting
Why is the data transfer speed slow?
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The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
place your computer away from obstacles or move any access point you may be using closer to the computer.
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If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
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If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
How do I avoid data transfer interruptions?
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When your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
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Move your computer closer to the access point.
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Make sure the access point connection is intact.
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Change the access point channel. See the manual that came with your access point for more information.
What are channels?
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Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
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If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
