Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑
Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions
or move any access point you may be using closer to the computer.
❑
Make sure the
WLAN
switch is on and the Wireless LAN indicator light is lit on your computer.
❑
Make sure power to the access point is on.
❑
Follow these steps to check the settings:
1
Click
Start
and
Control Panel
.
2
Click
View network status and tasks
under
Network and Internet
.
3
Click
Connect to a network
to confirm that your access point is selected.
❑
Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑
Check the access point settings. See the manual that came with your access point for more information.
❑
Make sure your computer and the access point are connected to one another.
❑
Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑
Make sure your computer is properly configured for Internet access.
