33
GB
Symptom
Cause/Remedy
Cannot write data on a
DVD-RAM using
Windows feature.
Cannot play
DVD-ROM or
DVD video.
Cannot perform
personal computer
recovery.
Frames are dropped
during DVD playback.
c
Change settings, following the procedure below (for
Windows XP).
1
Click the “start” button, and then click “My Computer”.
2
Right-click the DVD-RAM drive icon, then click
“Properties”.
3
Click the “Recording” tab, then uncheck the “Enable CD
recording on this drive” check box.
4
Click “OK”.
Note
• If the “Enable CD recording on this drive” check box is
unchecked, you cannot write data on a CD-R and CD-RW.
To write data on a CD-R and CD-RW, ensure it is checked.
• You may not be able to add data on a DVD-RAM that has
been written using the software installed on your personal
computer using Windows feature, as the format may be
different.
c
The region code of the DVD does not match the region
code of the drive. For details, see “Notes about DVD video
discs” on page 21.
c
If the DVD-ROM is dirty, carefully wipe it with a soft
cloth. For information on disc maintenance, see “Cleaning
the disc” on page 25.
c
Condensation may be found on this drive or a disc in the
drive. Remove the disc from the drive and leave it for about
one hour.
c
Make sure that the inserted disc is the recovery CD that
came with the personal computer.
c
The power management function of the personal computer
may be active. Check the CPU speed setting. (For details,
refer to the manuals provided with your personal
computer.)
