Troubleshooting
Speakers
What should I do if my external speakers do not work?
❑
If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑
Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑
Make sure your speakers are designed for computer use.
❑
If your speakers have a muting button, set the button to off.
❑
The volume may have been turned off by the muting button. Press the button once again.
❑
The volume may have been minimized by the volume (
-
) button. Press the volume (
+
) button to turn up the volume loud
enough to hear sound.
❑
If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑
Check the Windows volume controls by clicking the volume icon on the taskbar.
❑
Your sound output device may have been incorrectly configured. To configure the sound output device, follow these steps:
1
Close all open programs.
2
Click
Start
and
Control Panel
.
3
Click
Hardware and Sound
.
4
Click
Manage audio devices
under
Sound
.
5
On the
Playback
tab, select the desired device for sound output and click
Set Default
.
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