Troubleshooting
Display
Why did my screen go blank?
❑
Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video)
Sleep mode, press any key to bring the computer back into Normal mode. See
Using the
for more information.
❑
Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑
If your computer is using battery power, make sure the battery pack is installed properly and is charged. See
Using the
for more information.
❑
If the display output is directed to the external display, press the
Fn
+
F7
keys. See
Combinations and Functions with
the Fn Key
for more information.
What should I do if no image is displayed on my TV screen or external display connected
to the HDMI port?
!
This Q & A entry applies to selected models with the
HDMI
port only. See the online specifications to find out whether your computer is equipped with
the HDMI port.
Make sure you are using an HDCP-compliant display. The copyright protected contents are not displayed on a non-HDCP
compliant display. See
Connecting a Computer Display
for more information.
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