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Troubleshooting
What should I do if I cannot write data to DVD media?
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Make sure you are using the correct DVD recordable media.
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Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
Why can't I write data to Blu-ray Disc media?
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This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then
Reading and
to find out about the supported disc media.
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Make sure your optical disc drive supports the Blu-ray Disc writing function. The DVD±RW/±R DL/RAM drive does not
support it.
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BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.