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Troubleshooting

Printing

What should I do if I cannot print a document?

❑

Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer.

❑

Make sure your printer is compatible with the Windows operating system installed on your computer.

❑

You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.

❑

If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.

❑

If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:

1

Click

Start

and

Control Panel

.

2

Click

Printer

under

Hardware

and Sound

.

3

Right-click the printer icon and select

Properties

.

4

Click the

Ports

tab.

5

Click to cancel the

Enable bidirectional support

check box.

6

Click

OK

.

This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.

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Содержание Vaio VGN-CR Series

Страница 1: ...N User Guide Personal Computer V G N C R S e r i e s ...

Страница 2: ...ack 23 Shutting Down Your Computer Safely 28 Using Your VAIO Computer 29 Using the Keyboard 30 Using the Touch Pad 31 Using Special function Buttons 32 Using the Built in MOTION EYE Camera 34 Using the Optical Disc Drive 37 Using the ExpressCard Module 46 Using the Memory Stick Media 50 Using Other Memory Cards 56 Using the Internet 59 Using Wireless LAN WLAN 60 Using the Bluetooth Functionality 6...

Страница 3: ...g a Universal Serial Bus USB Device 84 Connecting a Printer 87 Connecting an i LINK Device 88 Connecting to a Network LAN 90 Customizing Your VAIO Computer 91 Setting the Password 92 Using Fingerprint Authentication 99 Setting Up Your Computer with VAIO Control Center 107 Using the Power Saving Modes 109 Managing Power with VAIO Power Management 114 Upgrading Your VAIO Computer 115 Adding and Remo...

Страница 4: ... 130 On Handling Discs 131 On Using the Battery Pack 132 On Using Headphones 134 On Handling Memory Stick Media 135 On Handling the Hard Disk 136 On Updating Your Computer 137 Troubleshooting 138 Computer 140 System Security 147 Battery 149 Built in MOTION EYE Camera 151 Internet 154 Networking 156 Bluetooth Technology 159 Optical Discs 163 Display 167 Printing 172 Microphone 173 ...

Страница 5: ... 174 Speakers 175 Touch Pad 176 Keyboard 177 Floppy Disks 178 Audio Video 179 Memory Stick Media 180 Peripherals 181 Support Options 182 Sony Support Information 182 Program Support Information 186 Trademarks 198 ...

Страница 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Страница 7: ...uter as well as information on solving common problems To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware and software configurations of your VAIO computer To view the online specifications 1 Connect to the Internet 2 Go to the Sony online su...

Страница 8: ...ring individual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Click Start and Help and Support 2 Click Manuals Specifications 3 Click VAIO Recovery Center User Guide ...

Страница 9: ...on and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Networking Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO Media Setup and Windows Network and Sharing Center and access to wireless tutori...

Страница 10: ...benefits Your computer will be registered with Sony Product Support You will receive an e coupon good for purchase of eligible accessories at SonyStyle com Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty Protect your investment further by purchasing an optional Extended Service Plan ...

Страница 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Страница 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Страница 13: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutt...

Страница 14: ... 34 D LCD screen page 125 E Num lock indicator page 20 F Caps lock indicator page 20 G Scroll lock indicator page 20 H Power button I Keyboard page 30 J Touch pad page 31 K Fingerprint sensor page 99 L Power indicator page 20 M Battery indicator page 20 N Hard disk drive indicator page 20 O Memory Stick indicator page 20 P SD memory card indicator page 20 Q WIRELESS Wireless LAN Bluetooth function...

Страница 15: ...page 32 B Stop button page 32 C Previous track button page 32 D Next track button page 32 E Built in speakers stereo F AV MODE button page 32 G Muting button page 32 H Volume buttons page 32 I CAPTURE button page 32 J DISPLAY OFF button page 32 ...

Страница 16: ...ot page 56 D Optical disc drive page 37 E Optical disc drive indicator page 20 F Drive eject button page 37 G Manual eject hole page 163 H Hi Speed USB USB 2 0 port 2 page 84 I Network Ethernet port page 90 1 Your computer supports both standard and Duo size Memory Stick media 2 Supports high full low speeds ...

Страница 17: ... 76 D S VIDEO OUT port page 78 E Hi Speed USB USB 2 0 ports 1 page 84 F i LINK IEEE 1394 S400 port page 88 G Microphone jack page 83 H Headphones jack page 75 I WIRELESS Wireless LAN Bluetooth functionality 2 switch page 60 1 Support high full low speeds 2 On selected models only ...

Страница 18: ...18 n N Getting Started Back A DC IN port page 22 B Battery connector C Air vent D Modem port page 59 ...

Страница 19: ...19 n N Getting Started Bottom A Air vents B Illumination lamp page 108 ...

Страница 20: ...ad from or written to the media in the SD memory card slot Do not enter Sleep mode or turn off the computer when this indicator is on When the indicator is off the memory card is not being used Built in MOTION EYE camera Illuminates while the built in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical disc media When the indicator is off the...

Страница 21: ...21 n N Getting Started WIRELESS Illuminates when the WIRELESS switch is set to ON and the wireless LAN and or Bluetooth functionalities are enabled On selected models only Indicator Functions ...

Страница 22: ...d of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer ...

Страница 23: ...the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only ...

Страница 24: ...ry pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 26 Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On...

Страница 25: ... the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your dat...

Страница 26: ... battery care function to reduce battery degradation 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Страница 27: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery RELEASE latch 2 and slide the battery pack away from the computer ...

Страница 28: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 29: ...0 Using the Touch Pad page 31 Using Special function Buttons page 32 Using the Built in MOTION EYE Camera page 34 Using the Optical Disc Drive page 37 Using the ExpressCard Module page 46 Using the Memory Stick Media page 50 Using Other Memory Cards page 56 Using the Internet page 59 Using Wireless LAN WLAN page 60 Using the Bluetooth Functionality page 67 ...

Страница 30: ...magnified view is not as clear as the standard view as it is implemented by applying a lower resolution to the computer screen with a higher resolution This key combination may not work with graphic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressin...

Страница 31: ...uch pad without connecting a mouse you will be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your fi...

Страница 32: ...Ds and music files and view the image data stored on the hard disk drive without launching Windows See the printed Instant Mode booklet for more information When the computer is on or in Sleep mode Launches VAIO Launcher for selecting the desired software You can change the default software options in VAIO Launcher To do so press and hold the AV MODE button to display the setup window Muting butto...

Страница 33: ...on Stops playback of a CD or DVD media or a music video file stored on the hard disk drive Previous track button Plays the previous chapter file during video playback or the previous song file during audio playback Next track button Plays the next chapter file during video playback or the next song file during audio playback Special function button Functions ...

Страница 34: ...ing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place click Start All Programs VAIO Camera Capture Utility and VAIO Camera...

Страница 35: ...l icon in the right pane of the utility s main window 3 Turn the camera to your subject 4 Press the CAPTURE button on your computer The current image in the finder view is captured and its thumbnail image is added to the thumbnail view at the bottom of the main window VAIO Camera Capture Utility provides many more features See the help file on the software for more information ...

Страница 36: ... s main window 3 Turn the camera to your subject 4 Press the CAPTURE button on your computer to start movie recording 5 When finished press the CAPTURE button once again to stop movie recording The first scene of the captured movie is added to the thumbnail view at the bottom of the main window VAIO Camera Capture Utility provides many more features See the help file on the software for more infor...

Страница 37: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Страница 38: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Страница 39: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Страница 40: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Страница 41: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Страница 42: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Страница 43: ...VD RAM media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled all th...

Страница 44: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Страница 45: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Страница 46: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Страница 47: ...t of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the Expr...

Страница 48: ...pressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Страница 49: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Страница 50: ...tick media is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Страница 51: ...d compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of September 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection...

Страница 52: ...ck Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper inserti...

Страница 53: ...ia make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The s...

Страница 54: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Страница 55: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick indicator is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Страница 56: ...2007 However not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 8 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not sup...

Страница 57: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 58: ... while the SD memory card indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the SD memory card indicator light is off 2 Push the memory card in toward the computer The memory card ejects 3 Pull the memory card out of the slot ...

Страница 59: ...omputer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To ...

Страница 60: ...rity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes ...

Страница 61: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Страница 62: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Страница 63: ...e taskbar to display the Wireless Device Switch window 3 Select your desired wireless option s and click OK 4 Click Start and Control Panel 5 Click View network status and tasks under Network and Internet 6 Click Set up a connection or network on the left pane The Set up a connection or network window appears 7 Select an option to specify the ad hoc network settings and click Next 8 Follow the on ...

Страница 64: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Страница 65: ...ed wireless option s and click OK 5 Right click or on the taskbar and select Connect to a network 6 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F See the online...

Страница 66: ...Stopping Wireless LAN Communication To stop wireless LAN communication Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Страница 67: ...eless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 33 feet 10 meters range in open space To start Bluetooth communications 1 Turn on the WIRELESS switch The WIRELESS indicator lights up 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select...

Страница 68: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Страница 69: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Страница 70: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Страница 71: ...t up the Bluetooth functionality For setting up and using the Bluetooth functionality search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Stopping Bluetooth Communications To stop Bluetooth communications Turn off the WIRELESS switch The WIRELESS indicator turns off ...

Страница 72: ...tor light blinks in red and green 3 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 4 Click Add on the Devices tab The Add Bluetooth Device Wizard window appears 5 Click to select the My device is set up and ready to be found check box and click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Selec...

Страница 73: ...IO Computer To disconnect the headset from your computer 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 2 Select the headset icon and select Disconnect 3 Click OK ...

Страница 74: ... Connecting External Speakers page 75 Connecting an External Display page 76 Selecting Display Modes page 80 Using the Multiple Monitors Function page 81 Connecting an External Microphone page 83 Connecting a Universal Serial Bus USB Device page 84 Connecting a Printer page 87 Connecting an i LINK Device page 88 Connecting to a Network LAN page 90 ...

Страница 75: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Страница 76: ...tor Connect the power cord of your external display after connecting all other cables Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the compu...

Страница 77: ... to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Страница 78: ...n audio cable not supplied into the headphones jack on the computer and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system See the manual that came with your TV for more information on installation and use If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV If y...

Страница 79: ...o connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the jack and port on the projector 6 ...

Страница 80: ...Multiple Monitors Function page 81 for more information To select a display 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of...

Страница 81: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Страница 82: ...lick on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Страница 83: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 84: ...k or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse A USB mouse is supplied with selected models only See the online specifications to find out whether the USB mouse is supplied with your model To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can n...

Страница 85: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Страница 86: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Страница 87: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Страница 88: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Страница 89: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Страница 90: ...work ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone ...

Страница 91: ... VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 92 Using Fingerprint Authentication page 99 Setting Up Your Computer with VAIO Control Center page 107 Using the Power Saving Modes page 109 Managing Power with VAIO Power Management page 114 ...

Страница 92: ...d is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If...

Страница 93: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Страница 94: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Страница 95: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Страница 96: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Страница 97: ...ngerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 99 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 ...

Страница 98: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Страница 99: ...r password entry when logging onto Windows Power on Security feature page 104 If you have set the power on password page 92 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 105 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password pro...

Страница 100: ... after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongl...

Страница 101: ...ngerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and Initiali...

Страница 102: ...102 n N Customizing Your VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Страница 103: ... slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to enroll and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled ...

Страница 104: ...ount you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears For detailed information on logging onto Windows click Start All Programs Protector Suite QL and Help to read the help file Power on Security feature If you have set the power on passwor...

Страница 105: ...nauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start All Programs Protector Suite QL and Help to read the help file Using the Application Launcher The application launch...

Страница 106: ...ngerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt select Continue and press the ...

Страница 107: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Страница 108: ...s depending on your actions or the computer s status You can change this default activity of the lamp to make it stay unlit by following these steps 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Click Illumination LED Setting in Others 3 Click to cancel the Enable the Illumination LED check box 4 Click OK ...

Страница 109: ...er you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of...

Страница 110: ...wer place the computer into Hibernate mode or turn it off To activate Sleep mode Click Start the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all un...

Страница 111: ... all unsaved data If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes...

Страница 112: ...into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time t...

Страница 113: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 114: ...a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select...

Страница 115: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To fin...

Страница 116: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Страница 117: ...and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avo...

Страница 118: ...omputer Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down ...

Страница 119: ...119 n N Upgrading Your VAIO Computer 4 Unscrew the screw 1 first and then other five screws 2 on the bottom of the computer and remove the memory module compartment cover ...

Страница 120: ...icity 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Страница 121: ... until it clicks into place Do not touch any other components on the motherboard If you use only one memory module be sure to insert it to the upper slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot ...

Страница 122: ...10 Tighten the screws on the bottom of the computer Do not install the screw 1 in step 4 into other screw holes as doing so may cause damage to your computer because the length of the screw 1 is longer than that of other screws 2 11 Reinstall the battery pack and turn on the computer ...

Страница 123: ...r 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Страница 124: ... Screen page 125 On Using the Power Source page 126 On Handling Your Computer page 127 On Using the Built in MOTION EYE Camera page 129 On Handling Floppy Disks page 130 On Handling Discs page 131 On Using the Battery Pack page 132 On Using Headphones page 134 On Handling Memory Stick Media page 135 On Handling the Hard Disk page 136 On Updating Your Computer page 137 ...

Страница 125: ... in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process an...

Страница 126: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Страница 127: ... in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malf...

Страница 128: ...ony Support Information page 182 Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cau...

Страница 129: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty ...

Страница 130: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Страница 131: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Страница 132: ... genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses and damages arising from the use of non genuine Sony battery packs or AC adapters with your ...

Страница 133: ... battery power is still low the battery pack may be reaching the end of its life and should be replaced You do not need to discharge the battery pack before recharging If you have not used the battery pack for a considerable amount of time recharge the battery pack ...

Страница 134: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 135: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Страница 136: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 137: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Страница 138: ...sony ca view Computers_Bulletins htm for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 140 System Security page 147 Battery page 149 Built in MOTION EYE Camera page 151 Internet page 154 Networking page 156 Bluetooth Technology page 159 Optical Discs page...

Страница 139: ...139 n N Troubleshooting Floppy Disks page 178 Audio Video page 179 Memory Stick Media page 180 Peripherals page 181 ...

Страница 140: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Страница 141: ... the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 182 What should I do if the power indicator Green lights but my screen remains blank If the illumination lamp is on press any key Oth...

Страница 142: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Страница 143: ... and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove the battery pack Then install the battery pack to t...

Страница 144: ...than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Pass...

Страница 145: ...assword contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 182 Why does it take time before my computer starts If the Symantec Norton Firewall is active it may take some time before the desktop screen appears due to network security checkups Why doesn t my screen turn off when the time selected for...

Страница 146: ... How do I check the volume of the recovery partition Your hard disk drive contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage The Computer Management window appears 2 Click Disk Management under Storage on the left pane The volume of the recovery partition ...

Страница 147: ...puter against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or s...

Страница 148: ...these steps For Norton Internet Security 1 Click Start All Programs Norton and Norton 2 Click the item to update the software on the left pane 3 Follow the on screen instructions to select and download updates For Norton 360 1 Click Start All Programs and Norton 2 Click the item to update the software 3 Follow the on screen instructions to select and download updates Your computer must be connecte...

Страница 149: ...ge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should be replaced Should I be concerned that the installed battery pack is war...

Страница 150: ... battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 112 for information on how you can manually activate Hibernate mode ...

Страница 151: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See On Using the Built in MOTION EYE Camera page 129 Why do ca...

Страница 152: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Страница 153: ...art Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE cam...

Страница 154: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Страница 155: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Страница 156: ...under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskbar ...

Страница 157: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Страница 158: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 156 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Страница 159: ...ed device is also connected to other devices it may not appear on the Devices tab in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information...

Страница 160: ...ata transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to ...

Страница 161: ... your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment What should I do if my computer becomes unstable when I use a Bluetooth audio device Your computer may become unstable if you change a sound output device to a Blueto...

Страница 162: ...vailable to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device with a PAN If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User PANU mode you cannot connect to the device with a PAN Why can t I use the Bluetooth devices when I switch a us...

Страница 163: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 131 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject If none of the above options work ins...

Страница 164: ...s If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the muting or volume button respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections b...

Страница 165: ...a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one hour...

Страница 166: ...hesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer does not support copying DVD movies Macro...

Страница 167: ...ack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 30 for more information The LCD backlight of your computer may have been turned off Press any key Why can t I view the whole screen image of a DVD video on my TV screen The screen...

Страница 168: ...steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my screen to TV See Selecting Display Modes page 80 Alternatively you can press the Fn F7 keys to view the image either on your computer ...

Страница 169: ...be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Страница 170: ...wer plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contr...

Страница 171: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 172: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Страница 173: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 174: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Страница 175: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Страница 176: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Страница 177: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Страница 178: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Страница 179: ... software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating ...

Страница 180: ...at a Memory Stick media page 53 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Страница 181: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Страница 182: ...n find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Typ...

Страница 183: ...r computer is connected to the Internet VAIO Update automatically notifies you when critical software and security information is posted on the support Web site Click the VAIO Update notice to open the VAIO Support Web site and view the information ...

Страница 184: ...Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ha...

Страница 185: ...rs In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From mobile phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Страница 186: ...PC 888 476 6972 For customers in Canada Web site http sony ca view Computers_Bulletins htm Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premi...

Страница 187: ...e Inc For customers in USA and Canada Web site http www aol com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help AOL Instant Messenger application America Online Inc For customers in USA and Canada Web site http www aim com ...

Страница 188: ...s with picture files or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 186 Corel Paint Shop Pro Photo X2 30 Day Trial Corel Corporation Edit enhance and share digital pho...

Страница 189: ...rt Information page 186 Magic i Visual Effects ArcSoft Inc A smart and simple webcam application designed to enhance users video chat experience through frames effects and themes For customers in USA and Canada Web site http www arcsoft com support Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Microsoft Corp For customers in USA and Canada We...

Страница 190: ...s Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web ...

Страница 191: ...Norton 360 All in One Security Symantec Corporation For customers in USA and Canada Web site http www symantec com techsupp Protector Suite QL Sony Electronics Inc Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer Protector Suite QL supports fingerprint logon fast user switching file encryption registering forms and more For contacts about the ...

Страница 192: ...ort Roxio Easy Media Creator 9 Suite Sonic Solutions For customers in USA and Canada Web site http support sonic com SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components Wireless LAN Wireless WAN and Bluetooth technology connectivity that came with your computer For contacts about the software see Program Sup...

Страница 193: ...ram Support Information page 186 Spy Sweeper Webroot Software Inc For customers in USA and Canada Web site http webroot custhelp com Telephone 866 612 4227 VAIO Camera Capture Utility Sony Electronics Inc VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE c...

Страница 194: ...ion page 186 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contacts about the software see Program Support Information page 186 VAIO Hardware Diagnostic Sony Electronics Inc For contacts about the software see Program Support Information page 186 VAIO Launcher S...

Страница 195: ...Support Information page 186 VAIO Movie Story Sony Electronics Inc Bringing pictures and video to life with this simple to use application For contacts about the software see Program Support Information page 186 VAIO MusicBox Sony Electronics Inc Select and play songs that are automatically categorized into moods For contacts about the software see Program Support Information page 186 VAIO Securit...

Страница 196: ...ctronics Inc The VAIO Update utility helps you keep your VAIO computer up to date by regularly checking the Sony online support Web site for important software updates and information for your specific VAIO computer model For contacts about the software see Program Support Information page 186 VAIO Video Photo Suite Sony Electronics Inc VAIO Content Importer and VAIO Content Exporter are included ...

Страница 197: ...tion page 186 WinDVD software for VAIO computers InterVideo Inc For customers in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 1 800 772 6735 Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 186 ...

Страница 198: ...ree Player MICROMV SonicStage SonicFlow SmartWi ImageStation ATRAC and ATRAC3 are trademarks or registered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoi...

Страница 199: ...k of MultiMediaCard Association All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to see what software is available for your model ...

Страница 200: ... 2008 Sony Corporation n ...

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