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Support Options

Sony provides several options to help solve common problems or to locate support for your VAIO

computer. This section

describes all available resources and offers suggestions on how to access this information for maximum results.



Immediate Help and Support



Software Help and Support



Resources for Additional Help and Support

Page 158

Содержание VAIO VGC-RA920G Series

Страница 1: ...rams included with your computer View the Electronic Flyer which provides updates and supplemental information about your computer Go to the Sony online support Web site to view the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information For information about the Sony software preinstalled on your computer click Start in the Windows ta...

Страница 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking Your Computer Planning an Ergonomic Work Space Page 2 ...

Страница 3: ...guidelines and owner information About RAID Systems Contains an overview of RAID 0 and RAID 1 levels along with basic information about RAID configuration This guide is available only with configure to order CTO computers that are shipped as RAID 0 or RAID ready Online Documentation VAIO Computer User Guide Contains features and specifications of your computer It also includes information on the M...

Страница 4: ...at recovers your computer s operating system and preinstalled software For online information about hard disk drive recovery 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help And Support Center click VAIO Recovery Options You can create a VAIO Recovery Media Kit using CD R single layer DVD R or single layer DVD R media on VAIO computers equipped with the appropr...

Страница 5: ...rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the...

Страница 6: ...ith all of these hardware features or accessories The location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your computer see the online Specifications sheet About the Front Panel About the Back Panel About the Sub woofer About the Keyboard About the Remote Control About the i LINK Port Page 6 ...

Страница 7: ...About the Front Panel The front panel of your VAIO Computer enables access to drives memory card readers ports and jacks that enable you to connect compatible peripheral devices Page 7 ...

Страница 8: ...online Specifications sheet for optical drive information 2 Optical drive 2 See the online Specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 xD Picture Card memory card reader Reads and writes data from and to xD Picture Card media 5 CompactFlash and Microdrive memory card reader Reads and writes data from and to Compa...

Страница 9: ... jack Connection for an S video cable optional Composite video In jack Connection for a video cable optional Composite audio L In jack Connection for an audio cable optional Composite audio R In jack Connection for an audio cable optional 9 Optical drive 1 eject button Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Floppy disk eject button ...

Страница 10: ...ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK devices to your computer such as an optical or hard disk drive confirm their operating system compatibility and ...

Страница 11: ...Page 11 ...

Страница 12: ...About the Back Panel The back panel of your computer contains the ports for supplied and optional accessories The icons on the back panel locate and identify the ports on your computer Page 12 ...

Страница 13: ... mouse 2 Keyboard port Connection for a PS 2 keyboard 3 Printer port Connection for a parallel device such as a printer or scanner 4 i LINK 6 pin S400 port IEEE 1394 Connection and power for a compatible digital device such as a Sony Digital Handycam camcorder 5 Universal Serial Bus USB 2 0 ports 4 Connections for compatible high full low speed USB devices Page 13 ...

Страница 14: ...module or center speaker 5 1 speaker system1 Rear jack Connection for rear speakers 5 1 speaker system1 7 Monitor port4 Connection for standard VGA monitor TV Out S video video jack Connection for an S video cable DVI D monitor port Connection for a DVI monitor 8 Modem line jack5 Connection for an RJ 11 telephone cable optional 9 AC Input port Connection for the supplied power cord 10 S PDIF Optic...

Страница 15: ...figured to order C TO may supply 5 1 speakers as part of the accessory package See your computer s specifications sheet for details on supplied accessories 2 Speaker system connections vary by model and manufacturer See the information supplied with your speaker system for setup details 3 A sub woofer is available with certain V A IO computer models See your computer s specification sheet for deta...

Страница 16: ...re supplied with a sub woofer unit to enhance your computer s sound capability See your computer s online specifications sheet for information about supplied accessories Go to the Sony online support Web site at http www sony com pcsupport Page 16 ...

Страница 17: ...lume control Rotate the knob clockwise to turn on the sub woofer unit Control the volume by rotating the knob until the desired volume is reached Rotate the knob counter clockwise to turn off the sub woofer unit 3 Power indicator Light is green while the power is on 4 Speaker jack Connection for the speaker cable 5 Sub woofer unit cable Connects the sub woofer unit to the computer s Headphones jac...

Страница 18: ...About the Keyboard This section describes the special and standard functions available for your keyboard Page 18 ...

Страница 19: ...of Media Center MY PICTURES Opens the My Pictures window of Media Center MY VIDEOS Opens the My Videos window of Media Center INTERNET Starts the assigned Internet browser MAIL Starts the e mail software program HELP Starts the Media Center Help if Media Center software is running If Media Center software is not running the Help and Support Center is started REC Records TV programs PREV Press once...

Страница 20: ...p down left and right arrow keys move the pointer on the screen Applications The Applications key displays a shortcut menu in certain software programs Pressing this key is equivalent to clicking the right mouse button Windows The key with the Microsoft Windows logo displays the Start menu Pressing this key is equivalent to clicking Start on the taskbar INDICATORS FUNCTION Num Lock The Num Lock in...

Страница 21: ...About the Remote Control The Media Center remote control is supplied with VAIO Digital Studio computers that are equipped with the Microsoft Windows XP Media Center Edition operating system Page 21 ...

Страница 22: ... describes the basic functions of your remote control Remote Control 1 MY MUSIC button Press to view and listen to your music playlists 2 MY TV button Press to view the My TV menu 3 STOP button Press to stop media playback or TV recording session PAUSE button Press to pause media playback Press again to resume playback FWD button Page 22 ...

Страница 23: ... speeds RECORD button Press to begin recording PLAY button Press to begin media playback 4 BACK button Press to return to the previous window 5 VOL button Press to increase or decrease the volume 6 RECORDED TV button Press to view previously recorded TV programs In My TV window 7 GUIDE button Press to view the TV program guide for your area 8 Channel number buttons 0 9 Press to select specific cha...

Страница 24: ...arrow buttons to move the pointer on the screen OK button Press OK to select the desired action or window option If watching full screen TV press OK to return to the previous channel Press OK again to switch between channels 15 CH PG Channel Page button Press to change or page up down channels no number input required 16 START button Press to open the Media Center Start menu MUTE button Press to t...

Страница 25: ...Press to activate feature or action such as channel selection or return to previous channel This button s actions are similar to using the OK button Page 25 ...

Страница 26: ...own 4 Align the battery cover to the remote control 5 Press down until the cover clicks into place Inserting batteries into the remote control If your remote control does not operate properly you may need to replace the batteries When your remote control is not being used for extended periods of time remove the batteries to avoid possible damage from battery leakage Page 26 ...

Страница 27: ...NK port A 4 pin i LINK port cannot supply power to a connected i LINK device A 6 pin i LINK port can supply power 10V to 12V to a connected i LINK device if the device is equipped with a 6 pin connector The total power supplied by the 6 pin i LINK port does not exceed 6 watts Page 27 ...

Страница 28: ...patible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer See the instructions supplied with your i LINK device for more information on installation and use Page 28 ...

Страница 29: ...the illustrations shown See the online Specifications sheet for your computer s specific hardware configuration Connecting a Display Monitor Connecting the Speakers Connecting 5 1 6 Channel Speaker Systems Configuring Software for Your Speaker System Connecting the Keyboard and Mouse Connecting the Telephone and Modem Connecting the Power Cords Turning On Your Computer Page 29 ...

Страница 30: ...splay s cable into the appropriate monitor port 2 If necessary plug the display s cable into the rear of the display To connect a display Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 30 ...

Страница 31: ...wer cable into the DC Out jack located on the back panel of your computer To connect the computer and speakers 4 Insert the mini stereo plug of the cable that is attached to the right speaker into the Front Headphones jack located on the back panel of your computer You can also plug the right speaker s mini stereo plug into the headphones jack located on the lower front panel of your computer To c...

Страница 32: ...phones jack located on the lower front panel of your computer 3 Plug the sub woofer unit s power cord into a grounded AC wall outlet or power strip To connect the sub woofer to the computer 1 C ertain V A IO computers that are configured to order C TO may be supplied with a 5 1 speaker system For details about using this type of speaker system see the information provided with the system Page 32 ...

Страница 33: ...nter1 Connect a Sub woofer2 control module or Center speaker 5 1 speaker system3 Black Rear Connect rear speakers 5 1 speaker system Red Microphone Connection an optional microphone Green Front Headphones Connect the supplied speakers 2 channel front speakers 5 1 speaker system or optional headphones Blue Line In Connect an audio device 1 Speaker system connections vary by model and manufacturer S...

Страница 34: ...ndow appears 3 Click Speaker Configuration 4 From the drop down menu on the left select Dolby Digital 5 1 5 Close the Sound Effect Manager window To configure Media Center software Your computer s factory default settings for audio can be changed using the Media Center Settings feature You can switch between 2 channel 6 channel or S PDIF output modes 1 Use the Media Center remote control your keyb...

Страница 35: ...rs 4 Click Setup to view the Setup dialog box 5 Select the Audio tab 6 From the section Audio Speaker Configuration select 6 channel speaker 5 1 Home Theater or the desired speaker configuration To enable S PDIF go to Audio Output Configuration and select Digital S PDIF out to External Processor 7 Click Apply and then click OK InterVideo software automatically detects the type of speaker system Yo...

Страница 36: ...the Keyboard and Mouse 1 Plug the keyboard cable into the keyboard port on the back of the computer 2 Plug the mouse cable into the mouse port on the back of the computer To connect the keyboard and mouse Page 36 ...

Страница 37: ...ephone s cable into one of the jacks on an optional 1 to 2 jack adapter device splitter 3 Insert one end of a second telephone cable optional into the other jack on the splitter device 4 Insert the plug end of the splitter device into the wall jack 5 Plug the second telephone cable into the modem line jack located on the back panel of the computer To connect the telephone and modem Your computer h...

Страница 38: ...ecting the Power Cords 1 Plug the power cord into the back of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 38 ...

Страница 39: ...mediately Before turning on your computer set up the cables and connections required to use Microsoft Windows XP Media Center Edition features See the section Setting Up Media Center 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button on the right speaker to turn on the power To turn on your computer Pa...

Страница 40: ...ence Media Center provides you with a wide range of TV DVD and video viewing as well as music recording and playback This section describes how to set up your TV set top box and other equipment Setting Up TV Connections Connecting the Remote Sensor and Remote Sensor Control Connecting Other Devices Registering Your Computer Turning Off Your Computer Page 40 ...

Страница 41: ...r computer s hardware configuration may vary from the illustrations shown in this section See the online Specifications sheet for details about your computer s hardware configuration Your VAIO Digital Studio computer is supplied with certain video cables Depending on your in home cable access you may require extra cables adapters or connection equipment that are optional for your computer Page 41 ...

Страница 42: ...cable optional to your cable service access Connect the other end to the single connection side of a splitter adapter 2 Connect the TV coaxial cable supplied to the double connection side of the splitter adapter Connect the other end to the VHF UHF port on the back panel of your computer 3 Connect a third TV coaxial cable optional to the double connection side of the splitter adapter Connect the o...

Страница 43: ...ptional to your antenna outlet Connect the other end to a VHF UHF RF combiner transformer optional 2 Connect the TV coaxial cable supplied from the combiner transformer to the VHF UHF port on the back panel of your computer Option 2 1 Connect both ends of the antenna s twin lead cable to the screw type grips on the combiner transformer 2 Connect the TV coaxial cable supplied from the combiner tran...

Страница 44: ...d of the splitter adapter Connect the other end to the VHF UHF port on the rear of your TV monitor or display To connect in set top box mode Option 1 Option 2 1 Connect one end of the TV coaxial cable supplied to your cable service access Connect the other end to the In jack on the back panel of your set top box 2 Connect a second TV coaxial cable optional to the Out jack on your set top box Conne...

Страница 45: ...You can connect your computer to a set top box using an S video cable optional and an audio cable optional instead of a stereo A V dubbing cable optional See Connecting Other Devices Page 45 ...

Страница 46: ...tes with the Media Center remote control enabling you to change channels and to perform other functions If you are using a cable or satellite set top box you can attach the remote sensor control which enables you to control the set top box with the Media Center remote control Page 46 ...

Страница 47: ...ct the remote sensor unit to a USB port located on either the front or back panel of your computer 2 Position the remote sensor to enable unobstructed communication with your remote control Connecting the remote sensor back panel Page 47 ...

Страница 48: ...y may be different from the unit shown here 2 Remove the adhesive tape cover located on the bottom of the remote sensor control 3 Press the remote sensor control onto the set top box near the infrared port without covering the port If the remote sensor control covers the infrared port on the set top box you cannot use the remote control supplied with the set top box Attaching the remote sensor con...

Страница 49: ...panels of your computer 2 Connect the other ends of the dual audio cable to your VCR or camcorder Connecting a device with an S video cable 1 Connect an S video cable optional directly into the S video jack on either the front or back panel of your computer 2 Connect the other end of the S video cable into the appropriate port on your compatible VCR or camcorder Connecting a device with a stereo A...

Страница 50: ...gle jack end of an audio cable optional to the Headphones jack located on the front or back panel of your computer Connect the double jack end of the audio cable to the Audio In L R on your TV monitor or display The Audio In jacks may be located on the side or rear of your TV monitor display Connecting a TV monitor or display The video cable adapter is not necessary if you use an S video cable to ...

Страница 51: ...Registering Your Computer Register your computer and take advantage of Sony s commitment to quality customer support Page 51 ...

Страница 52: ...tment See the Limited Warranty Card for more details You are prompted to register your computer the first time you turn on the computer Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you can register your computer online at the Sony VAIO PC Registration Web site Go to http www sony com vaioregistration P...

Страница 53: ...urning Off Your Computer Follow these steps when you are ready to turn off your computer for an extended period of time To avoid loss of data do not use the Power button to turn off the computer Page 53 ...

Страница 54: ...appears 2 Select the Turn Off option Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to stop using your computer for a short period of time use Stand by mode Page 54 ...

Страница 55: ... your computer stops responding press and hold the Power button for more than six seconds to force your system to shut down You may need to repeat this procedure if your computer does not shut down on the first attempt Page 55 ...

Страница 56: ... be equipped with all of the memory card readers described in this section depending on the computer model or configuration purchased To view the installed hardware configuration for your computer see the online Specifications sheet About Your Memory Card Readers Inserting a Memory Card Removing a Memory Card About Memory Stick Media Sharing Memory Cards Page 56 ...

Страница 57: ...our computer s memory card readers to transfer data between digital cameras camcorders music players and other audio video devices Memory cards and your computer s memory card readers 1 Your computer may not be equipped with the memory card readers shown here To view the installed memory card readers for your computer see the online specifications sheet Page 57 ...

Страница 58: ...ront panel cover 1 Locate the appropriate drive for the memory card you want to use 2 Insert the memory card into the drive in the direction of the arrow on the media Do not force the card into the drive If the memory card does not go into the drive easily remove it and verify you are inserting it in the proper direction Page 58 ...

Страница 59: ... a memory card while the media access indicator light is on The card or its data may become damaged To remove a Secure Digital SD MultiMediaCard or xD Picture Card media Press the extended portion of the memory card to release it from the drive When the card extends carefully remove it To remove a CompactFlash or Memory Stick media Firmly grasp the extended part of the memory card and remove from ...

Страница 60: ... 3 smaller in size Compatibility between software programs and Memory Stick media formats may vary At this time Sony suggests using only MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on Memory Stick media Memory Stick media do not suppo...

Страница 61: ...rly Format the memory card by using it in the device first See the information supplied with the device for details how to format the memory card If your device does not recognize memory card that has been formatted by your computer follow these steps 1 Save the card s contents to your hard disk drive 2 Reformat the memory card using the device not your computer Page 61 ...

Страница 62: ...onality of your VAIO computer This section describes how to perform basic upgrades and maintenance on your computer Overview About Opening the Computer About Closing the Computer About Add on Card Installation Installing Memory About the Lithium Battery About Hard Disk Drive Installation Page 62 ...

Страница 63: ...cedures described in this section assume that you are familiar with the general terminology associated with personal computers safety practices required regulatory compliances and the modification of electronic equipment Page 63 ...

Страница 64: ...or hardware configuration of your computer may vary from the illustrations depending on the computer purchased To view the specific hardware configuration for your computer see the online specifications sheet You may need to temporarily remove add on cards or other components that may be near the slot cover you plan to remove Electrostatic discharge ESD can damage disk drives add on cards and othe...

Страница 65: ... the two tabs on the top edge of the back panel 4 Gently lift these tabs and slide the top cover towards the back of the unit 5 Lift the top cover up and set aside Removing the top cover If you open the cover or panels immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the computer cool down before you attempt to open the unit Page...

Страница 66: ... the two tabs on the top edge of the back panel 4 Gently lift these tabs and slide the top cover towards the back of the unit 5 Lift the top cover up and set aside Removing the top cover If you open the cover or panels immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the computer cool down before you attempt to open the unit Page...

Страница 67: ...n off all peripheral devices such as your printer 2 Unplug your computer and disconnect any peripheral devices 3 Press the release button on the top edge of the side panel Removing the side panel 4 Lift the side panel away from the unit and set aside Page 67 ...

Страница 68: ...de panel 1 Align the tabs on the bottom of the side panel to the tracks on the edge of the chassis frame 2 Gently press the side panel against the chassis until the release button locks the panel back into place Replacing the side panel Page 68 ...

Страница 69: ...de panel 1 Align the tabs on the bottom of the side panel to the tracks on the edge of the chassis frame 2 Gently press the side panel against the chassis until the release button locks the panel back into place Replacing the side panel Page 69 ...

Страница 70: ...op cover 1 Align the tracks on the top cover to the tracks on the chassis frame 2 Gently slide the top cover forward onto the chassis until the back panel tabs lock the panel into place Replacing the top cover Page 70 ...

Страница 71: ...d on cards to expand the functionality of your computer The length of the add on card should not exceed 9 05 inches Add on card configuration varies by model Some models such as Configure to Order CTO computers may have all expansion slots filled Observe the proper safety precautions when you add cards to your Sony computer See Before upgrading your computer Page 71 ...

Страница 72: ...pansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on cards You may need to temporarily remove add on cards or other components that may be next to the slot cover you want to remove Removing the slot cover 5 Install the add on card by inserting it into the expansion slot and secure it w...

Страница 73: ... cables that the card requires See the instructions supplied with the add on card 7 Replace the side panel See About Closing the Computer 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 73 ...

Страница 74: ...s use the correct memory module for your computer s configuration See the online Specifications sheet for details about the memory installed in your computer You can purchase additional memory modules accessories and peripheral equipment from your local retailer Observe the proper safety precautions when you add or remove the memory in your computer See Before upgrading your computer Page 74 ...

Страница 75: ... remove any cables add on cards or other components to access the memory module slots 4 Locate the memory module s you wish to remove 5 Push down on the latches located on both sides of the module to gently eject it from the slot 6 Grasp one edge of the module and lift it out Store the module in a static free bag Gently handle the memory module by the sides only Avoid touching the pins located at ...

Страница 76: ... its anti static package handling it by the the edges 5 Locate the notch on the bottom edge of the module and align it over the open memory slot 6 Firmly insert the bottom edge of the memory module into the slot 7 Press down evenly against the module s upper corners The end latches snap into position holding the module in place To avoid damaging a memory module slot move the end latches slightly o...

Страница 77: ...ears and the system settings such as the date and time stored in CMOS RAM may become inaccurate Replace the lithium battery when this occurs There is danger of the battery exploding if it is replaced incorrectly Replace the battery only with a CR2032 type lithium battery Page 77 ...

Страница 78: ...th the plus side facing the battery holder tab Installing a lithium battery 7 Replace the side panel See About Closing the Computer The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wish to customize your BIOS settings do not run the Setup uti...

Страница 79: ...your computer s date and time 1 Double click the time readout displayed in the Windows Taskbar Notification area The Date and Time properties window appears 2 From the Date Time tab change the settings as desired Click Apply and then click OK Page 79 ...

Страница 80: ... section Review the manufacturer s information provided with your new hard disk drive before attempting to install it in your computer Certain models are configure to order CTO computers that may already have additional hard disk drives installed that support the Redundant Array of Independent Disks RAID technology See the About RAID Systems section The installation information provided in this se...

Страница 81: ...ve letter assignment becomes effective after you register for the first time or after recovering your computer with the VAIO Recovery Wizard utility program The Click to DVD software program creates a new folder location on the new hard disk drive This new folder is the default location to save files created with Click to DVD software If the Microsoft Windows operating system identifies the new ha...

Страница 82: ...assis by lifting the drive holder handle straight out from the unit 6 Use the handle to slide the drive holder out Removing the drive holder 7 Slide the new drive into the drive holder and align the holes on each side of the drive bay 8 Secure the drive to the drive holder with screws through the holes on each side of the drive holder Attaching the drive screws Your new hard disk drive is supplied...

Страница 83: ...he new drive and an unused SATA port on the motherboard 13 Connect the second power connector to the new drive following the instructions supplied with the drive Replacing the drive holder 14 Replace the side panel See About Closing the Computer 15 Reconnect the power cord to your computer The hard disk drive access light blinks when either internal hard disk drive is active Page 83 ...

Страница 84: ...4 Under the file directory on the right go to Storage and then select Disk Management 5 Right click on the newly installed unformatted hard disk Disk label identified with red marking From the shortcut menu select Initialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partition wizard appears 8 Follow the wizard s ...

Страница 85: ...is called a Redundant Array of Independent Disks1 RAID RAID or RAID ready capability is available only for configure to order CTO computer systems See your computer s specifications sheet for details on your computer s hardware configuration A RAID Overview About RAID Levels Configuring a RAID Array RAID Glossary 1 A lso known as Redundant A rray of Inexpensive Disks Page 85 ...

Страница 86: ... requires you to install one or more S ATA hard disk drives In either situation you can Install and configure hard disk drives for RAID 0 or RAID 1 Change the existing RAID configuration to RAID 0 or RAID 1 Remove the RAID configuration completely Your VAIO computer s drive bay can accommodate a total of four S ATA hard disk drives If you are installing your own equipment Sony suggests using hard ...

Страница 87: ...vel of RAID protection and redundancy determines the capacity of the array the security of your data and the quality of your computer s overall performance To aid your understanding of RAID terminology see the RAID Glossary You may decide that a RAID array meets your needs when Your computer s data needs increased fault tolerance to protect against interruptions or hardware failure Your computer p...

Страница 88: ...using a RAID array A RAID array is organized from the physical drives into a physical array The hard disk drives are combined into the array These physical arrays are then formatted into a single logical drive which communicates with your computer This organization enables your computer to use the RAID array as a single hard disk drive Page 88 ...

Страница 89: ...AID is intended to protect data and create fault tolerance Important factors such as availability reliability fault tolerance and performance are essential to selecting a RAID level that meets your computing needs Page 89 ...

Страница 90: ... environments that use high bandwidth software programs for video production video editing or pre press production RAID 0 limitations RAID 0 does not provide fault tolerance All computer data on the array is lost if a single drive in the physical array fails This RAID level is not a true RAID configuration as it does not provide redundancy When using a RAID 0 array your data storage capacity may b...

Страница 91: ... 1 the remaining functioning hard disk drive continues to operate without fault tolerance until the failed drive is replaced and mirroring is restored RAID 1 Mirroring Best uses for RAID 1 RAID 1 is appropriate for situations where data availability and performance are important In environments where finance or payroll software programs are used fault tolerance may be more important than capacity ...

Страница 92: ...D 0 configuration to RAID 1 You can remove RAID configuration completely and use each individual drive separately If you purchase a RAID ready computer You can install an additional drive s and set up a RAID 0 or RAID 1 configuration You can choose to use any additional drive s as a separate drive without RAID configuration If you have purchased a RAID ready computer that does not have additional ...

Страница 93: ...he VAIO Help and Support Center click VAIO Recovery Options Verify the status of the existing hard disk drive s before creating or changing the RAID volume Use the Intel Storage Utility software program to check drive See the section About the Intel Storage Utility program The VAIO Recovery Wizard utility program can configure the first two hard disk drives into a RAID 0 striped or RAID 1 mirrored...

Страница 94: ...rboard Connect the data cables of any additional drives to Ports 1 2 and then 3 Motherboard detail 3 Connect the other end of the S ATA data cable s to the corresponding S ATA hard disk drive 4 Connect the S ATA power cable s to the corresponding S ATA hard disk drive If your hard disk drive is equipped with two power connectors connect the S ATA power cable See the information supplied with your ...

Страница 95: ...ery Disc from the Recovery Media Kit into either optical drive 3 Close the drive and turn off your computer 4 Wait approximately 30 seconds and then turn on the computer again 5 When prompted insert Recovery Disk 1 into the optical drive and then click OK The VAIO Recovery Wizard appears 6 Click Next 7 Select Custom Recovery for Advanced Users and click Next 8 Select RAID Configuration and click N...

Страница 96: ...onfiguration respond to the final confirmation message by clicking No and exit the wizard See the section Before getting started for advice on how to prepare for RAID configuration RAID Configuration Wizard Final confirmation message 11 Click Yes to configure your RAID array 12 Do not remove the VAIO Recovery Media Kit disc from your computer s optical disc drive Click Restart to start the VAIO Re...

Страница 97: ...er option as shown below and then click Next Complete Recovery with the Recovery Drive Recommended Complete Recovery without the Recovery Drive 4 If installation messages and prompts appear follow the instructions provided by each installation wizard and respond to each prompt or message Your computer may restart during this process 5 When the optical disc drive opens remove the disc and close the...

Страница 98: ...on feature Locating the Intel Storage Utility program 1 Click Start from the Windows taskbar and then click Control Panel 2 From the Control Panel window click 3 From the Performance and Maintenance window click The Intel Storage Utility main window appears Intel Storage Utility 4 Click to open Help The Intel Application Accelerator Help introduction window appears Intel Application Accelerator He...

Страница 99: ...ication Accelerator Help file provides basic information on setting up additional hard disk drives as a RAID array You can find more information on this topic at http support intel com support go iaa kb_r htm Page 99 ...

Страница 100: ...irroring All data on a primary hard disk drive is duplicated on a secondary drive to provide data protection Parity A type of data protection that uses verification to detect errors in data Physical drive The actual hard disk drive RAID An acronym for Redundant Array of Independent Disks This method of combining small inexpensive hard disk drives offers advantages for data availability equipment c...

Страница 101: ...r may not be equipped with all of the features or software discussed in this section depending on the computer model or configuration purchased About VAIO Computer Functions About System Security About Media Center About Giga Pocket Personal Video Recorder About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 101 ...

Страница 102: ...gged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your computer has a built in monitor confirm that it is plugged into an appropriate power source and that the computer is turned on Verify that the brightness or contrast control dials are adjusted...

Страница 103: ...gged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your computer has a built in monitor confirm that it is plugged into an appropriate power source and that the computer is turned on Verify that the brightness or contrast control dials are adjusted...

Страница 104: ...t Down Windows1 window appears 3 Click the drop down list box and select Restart 4 Click OK The computer turns off and restarts If the Shut Down Windows window does not appear 1 Press Ctrl Alt Delete The Windows Task Manager window appears 2 Click Shut Down 3 Restart your computer If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the pow...

Страница 105: ...roubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accordin...

Страница 106: ...lose any programs that you are not currently using Increasing the computer memory may also help For information on installing memory please see the online VAIO User Guide To access the online User Guide 1 Click Start in the Windows taskbar and then click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Page 106 ...

Страница 107: ... in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes and then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 107 ...

Страница 108: ...For troubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the window 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions acc...

Страница 109: ...e Internet The Windows Updates Web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon in the Taskbar notification area The Automatic Updates Setup Wizard appears 3 Click...

Страница 110: ...e Internet The Windows Updates Web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon in the Taskbar notification area The Automatic Updates Setup Wizard appears 3 Click...

Страница 111: ...on area If you have not previously registered the antivirus software a series of information wizards appear 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically appears 2 Click Live Upda...

Страница 112: ... Digital Studio computers See your online specifications sheet for more information about your computer s configuration Why doesn t the REW button on the remote control work when I use My Music The REW button does not rewind music files Instead press Replay on your remote control for a similar function Page 112 ...

Страница 113: ... Digital Studio computers See your online specifications sheet for more information about your computer s configuration Why doesn t the REW button on the remote control work when I use My Music The REW button does not rewind music files Instead press Replay on your remote control for a similar function Page 113 ...

Страница 114: ...ord a song in OpenMG ATRAC format and make edits such as title artist or genre using SonicStage software the changes become visible when the music file is played in My Music If you make changes to a music file using Media Center the changes are not visible when played in SonicStage software Page 114 ...

Страница 115: ...tware to edit the song s information you may not see your changes when you play the song in My Music Windows Media Player supports playback of songs recorded in OpenMG ATRAC3 or ATRAC3 format but does not support any edits made to the OpenMG format music files Use SonicStage software to edit song information for music files that are recorded in OpenMG format Page 115 ...

Страница 116: ...n you use SonicStage software to optimize music files to ATRAC3 or ATRAC3 format it may take a few moments for the music files to be available in My Music To access these files sooner start Windows Media Player software first and then play the song with My Music Page 116 ...

Страница 117: ...yback of this file You can go to Microsoft and download a patch to resolve this issue1 as follows 1 Go to http support microsoft com 2 Enter 814129 in the Search the Knowledge Base text box 3 Click on the topic FIX Error in Windows Media Player 9 Series When You Play Specific MP3 Files located in the Summaries Search Results area 4 Follow the on screen instructions to download and install the patc...

Страница 118: ...with SonicStage software Playlists albums recorded with SonicStage software may not be immediately available in the Media Center Album window To access these files sooner start Windows Media Player software first and then play the song with My Music Page 118 ...

Страница 119: ...e of Click to DVD software both require the use a TV tuner MPEG encoder card and cannot access the card at the same time To avoid recording conflicts Do not open Media Center while capturing analog video using Click to DVD or Click to DVD Automatic Mode software Do not schedule a TV recording to start while capturing analog video using Click to DVD or Click to DVD Automatic Mode software If a sche...

Страница 120: ... background in the View window the movie may be copyright protected Your computer is not able to display or record a video or DVD that is copyright protected by Macrovision or CGMS A Copy Generation Management System Analog Media Center software does not support recording a movie using analog input from external devices such as a VCR DVD player or Digital video camera Page 120 ...

Страница 121: ...Why can t I fast forward or rewind a video The rewind and fast forward features are not supported by all video formats Try using the Skip or Replay buttons which provides a similar function Page 121 ...

Страница 122: ... TV programs Media Center software and remote control do not have video adjustment capability Use the controls on the monitor to adjust video settings such as contrast hue and brightness See the information provided with your monitor for instructions on adjusting its video controls Page 122 ...

Страница 123: ...s 1 Right click on the desktop and click Properties from the shortcut menu The Display Properties window appears 2 Click the Settings tab and then click Advanced 3 Click the Monitor tab and in the Monitor settings box confirm the screen refresh rate is set to 60 Hertz 4 If the refresh rate is not set to 60 Hz click the drop down arrow and select 60 Hertz Page 123 ...

Страница 124: ... am using a VCR Some images from an externally connected video player device or a video game console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR us...

Страница 125: ... am using a VCR Some images from an externally connected video player device or a video game console may not display or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR us...

Страница 126: ...ideo player device If there is a damaged section on your video tape When using Giga Pocket Personal Video Recorder set your display settings as follows Colors Use the default factory settings 32 bit Screen area Set your video resolution to 1024 x 768 pixels For PCV W series models Do not change the default factory settings for color or the screen area If you use different settings you may experien...

Страница 127: ...a Video Capsule while recording a TV program with Giga Pocket During a timer recording Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer s resources for the timer recording If this occurs wait until the timer recording session has completed and then play back the Video Capsule Page 127 ...

Страница 128: ...ow The timer recording may fail in certain situations such as The coaxial cable input is disconnected after recording has started The TV channel has lost broadcast signal during the recording session Video content being recorded has poor signal quality Page 128 ...

Страница 129: ...r on screen display may shift or split in rare instances If this should occur switch the TV Recording deck and the playback deck or try switching the channel Your timer recording continues even if the on screen display has shifted or split Page 129 ...

Страница 130: ...Capsules You cannot create new Video Capsules when the remaining free space on your hard disk drive reaches approximately 100 MB Delete any unnecessary Video Capsules or files to increase the free space on your hard drive Page 130 ...

Страница 131: ...st or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all software programs and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand 5 Using a piece of tape remove any dust or dirt on th...

Страница 132: ...st or dirt inside the mouse mechanism To clean the mouse follow these steps 1 Save and close all software programs and turn off your computer 2 Turn the mouse upside down 3 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball 4 Turn the mouse upright and drop the mouse ball into your hand 5 Using a piece of tape remove any dust or dirt on th...

Страница 133: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 133 ...

Страница 134: ...ess the CONNECT button on the keyboard to reestablish the connection between the two devices Verify the infrared receiver on the computer s front panel is free of obstructions that may prevent proper operation Avoid using radio controlled toys or equipment CB radios and other wireless devices in the area near your wireless keyboard These devices may cause interference causing your keyboard to stop...

Страница 135: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Страница 136: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Страница 137: ... modem If you have installed other software contact the software publisher for information on how to configure the software in order to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab cl...

Страница 138: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 138 ...

Страница 139: ...ect All Programs 2 Point to Accessories point to Communications and then click New Connection Wizard The New Connection Wizard appears The Location Information and the Phone and Modem Options windows appear when using your computer for the first time Enter your information as requested and continue to the New Connection Wizard window 3 Follow the on screen instructions to finish setting up your di...

Страница 140: ...ume level You may not hear sound from your speakers if headphones are connected to your computer If the software program you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the s...

Страница 141: ...ume level You may not hear sound from your speakers if headphones are connected to your computer If the software program you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the s...

Страница 142: ...indow opens 3 Right click in the WinDVD window A shortcut menu appears 4 Click Setup to view the Setup dialog box 5 Select the Audio tab 6 From the section Audio Speaker Configuration select 6 channel speaker 5 1 Home Theater or the desired speaker configuration To enable S PDIF go to Audio Output Configuration and select Digital S PDIF out to External Processor 7 Click Apply and then click OK Int...

Страница 143: ...speaker system Change the audio settings in the RealTek Sound Effect Manager software program Change the audio settings in the InterVideo WinDVD software program Change the audio settings in the Media Center software program s DVD settings 1 Your computer s supplied accessories may not include a 5 1 channel speaker system See your specifications sheet for details on your computer s supplied access...

Страница 144: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 144 ...

Страница 145: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 145 ...

Страница 146: ... Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Show the following volume controls click to select the Microphone check box Click OK 6 From the Recording Control dialog box decrease the microphone vol...

Страница 147: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Страница 148: ...ce a check mark in the box Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer equipped with Plug and Play capability 5 Select the appropriate port usually LPT1 if using the parallel port and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printe...

Страница 149: ...y when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on If your printer does not resume normal operations try restarting your computer Page 149 ...

Страница 150: ...your computer and common peripheral devices and using storage media About the Power Source About Handling the Computer About Using Giga Pocket Personal Video Recorder About Handling a Monitor Display About Disposing of the Lithium Battery About Recording and Data Storage Media Page 150 ...

Страница 151: ... fluctuations you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the AC power To remove power from the computer...

Страница 152: ...cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects Your Sony computer does not work wit...

Страница 153: ...nterference causing your wireless device to stop working properly The hard disk drive Do not place the computer in a location that is subject to vibration or shock Do not move the computer during operation Do not subject the computer to sudden changes in temperature Do not turn off the power while the computer is accessing the hard disk drive Optical mouse An optical mouse requires an ideal surfac...

Страница 154: ...ng up Giga Pocket software For more information refer to the monitor s operating manual Do not change the display setup while Giga Pocket is running or your computer may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space on...

Страница 155: ...strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a pe...

Страница 156: ...y Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony online support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may ...

Страница 157: ... not support all of the high speed data transfer or access control features of the new Memory Stick PRO media You can use the new Memory Stick PRO media as you would use a standard Memory Stick media Visit the Sony online support Web site at http www sony com pcsupport regularly for the latest information on the new Memory Stick PRO media Using memory cards Certain VAIO computers support CompactFl...

Страница 158: ...ms or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Resources for Additional Help and Support Page 158 ...

Страница 159: ...ss the online guide 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view the online specifications sheet 1 Connect to the Internet 2 Go to the Sony online support Web site at http www sony com p...

Страница 160: ...dobe Systems Inc Web site http www adobe com telephone 800 685 3652 hours M F 6 AM 5 PM PST America Online Broadband or Dial Up America Online Inc Web site http www aol com Click to DVD Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day CLIÉ Converter Sony Electronics Inc Web site http www sony com pcsupport telephone 8...

Страница 161: ...ogic MoodLogic Inc Web site http www moodlogic com support e mail help moodlogic com Norton Internet Security 90 day trial version Symantec Corp Web site http www symantec com techsupp PictureGear Studio Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day Quicken New User Edition Intuit Inc Web site http www intuit com s...

Страница 162: ... Registration Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day VAIO Media Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day VAIO Music Services Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 ...

Страница 163: ...hours 7 days a week 24 hours a day WinDVD for VAIO InterVideo Inc Web site http www intervideo com jsp Support jsp telephone 510 651 0888 Page 163 ...

Страница 164: ...status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support options do not resolve...

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