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Troubleshooting >
Computer

Computer

What should I do if my computer does not start?

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Make sure your computer is securely plugged into a power source and turned on and the power indicator light shows the
power is on.

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Disconnect all connected USB devices (if any), and then restart your computer.

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Remove any extra memory modules you may have installed since purchase, and then restart your computer.

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If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.

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Make sure the brightness and contrast controls are adjusted correctly.

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Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power button to turn on your
computer.

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Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.

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Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is
supplied by Sony for your VAIO computer.

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Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
keyboard. If you press and hold the power button for more than four seconds, your computer will turn off automatically.

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Содержание VAIO VGC-JS300 Series

Страница 1: ...N User Guide Personal Computer VGC JS300 Series ...

Страница 2: ...the Internet 41 Using the Network LAN 42 Using the Wireless LAN 43 Using the Bluetooth Function 47 Using Peripheral Devices 52 Connecting External Speakers or Headphones 53 Connecting a USB Device 54 Connecting an i LINK Device 56 Customizing Your VAIO Computer 58 Setting the Password 59 Using the VAIO Control Center 64 Using the Power Saving Mode 65 Upgrading Your VAIO Computer 67 Adding and Remo...

Страница 3: ...1 Built in MOTION EYE Camera 92 Networking 94 Bluetooth Technology 97 Optical Discs 100 Display 104 Printing 106 Microphone 107 Mouse 108 Speakers 109 Keyboard 110 Floppy Disks 111 Audio Video 112 Memory Stick 115 Peripherals 116 Trademarks 117 Notice 119 ...

Страница 4: ... the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the 64 bit operating system How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web sites at the fo...

Страница 5: ...ou need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Guide This manual VAIO R...

Страница 6: ...ific program SmartWi Connection Utility Help Selected models only Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Features and options may not be available on your computer See the specifications to find out about configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Util...

Страница 7: ...ponding solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For operating ...

Страница 8: ...om the back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified techn...

Страница 9: ...utral comfortable position 3 while using the keyboard pointing device or mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfor...

Страница 10: ...well While adjusting the viewing angle do not exert excessive pressure on your computer to eliminate a risk of mechanical damage Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Ventilation Make sure you leave at least 4 inches 10 c...

Страница 11: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 12 About the Indicator Lights page 16 Setting Up Your Computer page 17 Shutting Down Your Computer Safely page 20 Updating Your Computer page 21 ...

Страница 12: ...shown on the following pages Front A LCD screen page 75 B Built in microphone monaural C Built in MOTION EYE camera indicator page 16 D Built in MOTION EYE camera page 25 E WIRELESS indicator page 16 F Disc drive indicator page 16 G Power indicator page 16 H Power button I Built in speakers stereo J Bottom chassis frame page 78 ...

Страница 13: ...ols down before you touch it A Air vent B Cable clamps page 17 page 18 C Prop up stand page 78 D DC IN port page 18 E Network Ethernet port page 42 F Hi Speed USB USB 2 0 ports page 54 G OPTICAL OUT port page 53 Output Sampling Rate 44 1 KHz 48 0 KHz 96 0 KHz H i LINK 4 pin S400 port page 56 I Memory module compartment cover page 68 Support high full low speeds ...

Страница 14: ...14 n N Getting Started Locating Controls and Ports Right A Optical disc drive page 26 B Manual eject hole page 100 C Drive eject button page 26 ...

Страница 15: ...slot page 38 D Hi Speed USB USB 2 0 ports 2 page 54 E Headphones jack page 53 F Microphone jack Connect an external microphone G Line In jack Connect an external audio device for audio input H WIRELESS switch page 43 1 Your computer supports both the standard size Memory Stick and the Duo size Memory Stick 2 Support high full low speeds ...

Страница 16: ...uminates while the built in MOTION EYE camera is in use Media Access Illuminates when data is read from or written to a memory card Do not place the computer into Sleep mode or turn it off when this indicator is lit When the indicator is unlit the memory card is not in use Disc drive Illuminates while the built in storage device or the optical disc drive is running to read or write data Do not pla...

Страница 17: ...nd the Mouse A USB keyboard and a USB mouse are supplied with your computer To connect the keyboard and the mouse 1 Plug the keyboard cable 1 and the mouse cable 2 to your desired USB ports 3 on the back of the computer 2 Route the mouse cable 2 through the cable clamp 4 on the back of your computer ...

Страница 18: ... to an AC power source Use only the supplied AC adapter for your computer To connect the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the AC adapter cable 4 into the DC IN port 5 4 Route the AC adapter cable through the cable clamp 6 ...

Страница 19: ...ng on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter when the computer is off Make sure that the AC outlets are easily accessible If you unplug the AC adapter from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Страница 20: ...mputer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 21: ... applications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 22: ...VAIO computer Using the Keyboard page 23 Using the Built in MOTION EYE Camera page 25 Using the Optical Disc Drive page 26 Using the Memory Stick page 33 Using Other Modules Memory Cards page 38 Using the Internet page 41 Using the Network LAN page 42 Using the Wireless LAN page 43 Using the Bluetooth Function page 47 ...

Страница 23: ...ases lighting intensity of the LCD screen Fn F6 Increases lighting intensity of the LCD screen B Sleep button Provides for the lower level of power consumption For details on power management see Using the Power Saving Mode page 65 C S1 button Executes the task that is assigned to the button by default You can change the default assignment with the VAIO Control Center D Zoom buttons Changes the si...

Страница 24: ...when used in combination with the Fn key I Applications key Displays a shortcut menu in certain software applications J Directional arrow keys Move the pointer on the computer screen K Indicator lights Num Lk Turns on while in the Num Lock state Caps Lock Turns on while in the Caps Lock state Scr Lk Turns on while in the Scroll Lock state L Numeric keypad Use the numeric keypad to type numbers or ...

Страница 25: ...tware does not activate or deactivate the built in MOTION EYE camera Do not place your computer into Sleep mode while you are using the built in MOTION EYE camera You cannot operate the built in MOTION EYE camera with the Microsoft Windows Movie Maker software To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 2 and WebCam Companion 2 2 Click the des...

Страница 26: ...er See the specifications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 or the Fn E keys to open the drive The drive tray slides out 3 Hold the back of the drive tray with one hand place a disc in the middle of the drive tray with the label side facing toward you and gently push it toward the drive tray until the disc ...

Страница 27: ...ve tray Be sure to hold the back of the drive tray when placing removing a disc onto from the drive tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc when your computer is in Sleep mode Be sure to bring the computer back into Normal mode before removing the disc ...

Страница 28: ...sc Combo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your c...

Страница 29: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit ...

Страница 30: ...optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some of Blu ray Disc contents on your computer or the computer may become unstable during Blu ray Disc playback To play such...

Страница 31: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Страница 32: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and the desired disc burning software to copy files to the disc ...

Страница 33: ...phones and other devices Because it is removable it can be used for external data storage Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard and Duo size media and supports Memory Stick PRO Memory Stick PRO Duo and Memory Stick PRO HG Duo with high speed data transfer and large data capacity capabilities For the latest information about the Memory ...

Страница 34: ...ward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon You can insert a Duo size Memory Stick directly into the Memory Stick slot without using a Memory Stick Duo...

Страница 35: ...aptor you may not be able to remove it from the slot The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator is unlit befor...

Страница 36: ...t contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do...

Страница 37: ...ity MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly the Memory Stick with such copyrighted data can be used only with...

Страница 38: ...to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card MultiMediaCard MMC For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site...

Страница 39: ...emory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD ...

Страница 40: ...s lit If you do you may lose data Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availab...

Страница 41: ...our computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 43 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with your I...

Страница 42: ...ttings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network Ethernet port on your computer If the network Ethernet port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home int...

Страница 43: ...can connect to a Local Area Network LAN through a wireless radio connection Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer You can communicate without an access point which means that you can communicate with a limited number of computers ad hoc Or you can communicate through an access point whi...

Страница 44: ... using the 2 4 GHz or 5 GHz band are not available on ad hoc networks On models with the SmartWi Connection Utility Use the SmartWi Connection Utility to set up the wireless LAN function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help On models without the S...

Страница 45: ...networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Ins...

Страница 46: ...h devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IE...

Страница 47: ... a range of up to 33 feet 10 meters in an open area To use the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function Be sure to turn on the WIRELESS switch before starting the Bluetooth function On models with the SmartWi Connection Utility Use the SmartWi Connection Utility to set up the Bluetooth function See the SmartWi Connection Utility Help for more...

Страница 48: ... in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bl...

Страница 49: ... with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and is not a malfunction ...

Страница 50: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Страница 51: ... PDA a headset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support Be sure to turn on the WIRELESS switch before starting the Bluetooth function...

Страница 52: ...Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer Connecting External Speakers or Headphones page 53 Connecting a USB Device page 54 Connecting an i LINK Device page 56 ...

Страница 53: ...audio video amplifier to the port and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the OPTICAL OUT port you need to change the sound output device For the detailed instructions see How do I change the sound output device page 112 To connect external speakers Make sure your speakers...

Страница 54: ...ng a USB Device You can purchase a Universal Serial Bus USB device such as a mouse floppy disk drive speaker and printer and connect it to your computer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Страница 55: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 56: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Страница 57: ... cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 58: ...on briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 59 Using the VAIO Control Center page 64 Using the Power Saving Mode page 65 ...

Страница 59: ...assword is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on pa...

Страница 60: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 61: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 62: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Страница 63: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 64: ...vior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Страница 65: ...de Using the Power Saving Mode In addition to the normal operating mode your computer has a distinct power saving mode called Sleep mode Using Normal Mode This is the normal state of the computer when it is in use The green power indicator light is lit in this mode ...

Страница 66: ...our computer into Sleep mode When your computer is in Sleep mode you cannot insert a disc To return to Normal mode Press any key on the keyboard Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data If the computer is not used for a certain period of time it will enter Sleep...

Страница 67: ...module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer may d...

Страница 68: ...emory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from the AC adapter and from any telecommunication links networks or modems before...

Страница 69: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care...

Страница 70: ...connect the AC adapter and the peripheral devices from the power source 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down When facing down your computer be sure to place it on a soft cloth to avoid damage to the LCD screen 3 Unscrew the screw 1 and remove the memory module compartment cover 2 4 Touch a metal object to discharge static electrici...

Страница 71: ...the currently installed memory module as follows Pull the latches in the direction of the arrows 3 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 4 6 Remove the new memory module from its packaging ...

Страница 72: ...e to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 8 Replace the memory module compartment cover and tighten the screw 9 Connect the AC adapter and the peripheral devices to the compute...

Страница 73: ...he amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 74: ...your VAIO computer from potential damage Handling the LCD Screen page 75 Using the Power Source page 76 Handling Your Computer page 77 Handling the Built in MOTION EYE Camera page 79 Handling Discs page 80 Using Headphones page 81 Handling the Memory Stick page 82 Handling the Built in Storage Device page 83 ...

Страница 75: ...ears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing pro...

Страница 76: ...revent damage to your computer caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible Use the AC adapte...

Страница 77: ...place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipm...

Страница 78: ...agent see Finding More about Your VAIO Computer page 5 Make sure you disconnect the AC adapter before cleaning your computer To avoid losing data when your computer is damaged back up your data regularly Do not grasp the prop up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and cause the main unit to fall resulting in damage to the computer or personal...

Страница 79: ...t into the lens of the built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is e...

Страница 80: ...commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Never aff...

Страница 81: ...phones Using Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 82: ...y Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them W...

Страница 83: ... configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard di...

Страница 84: ...n USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Features and options in this section may not be available on your computer Computer page 86 System Security page 91 Built in MOTION EYE Camera page 92 Networking page 94 ...

Страница 85: ...85 n N Troubleshooting Microphone page 107 Mouse page 108 Speakers page 109 Keyboard page 110 Floppy Disks page 111 Audio Video page 112 Memory Stick page 115 Peripherals page 116 ...

Страница 86: ... a power source and turned on Make sure the brightness and contrast controls are adjusted correctly Unplug the AC adapter Wait three to five minutes Plug the AC adapter again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Check that you are using the supplied Sony AC adapter For yo...

Страница 87: ...ops responding If your computer stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Wind...

Страница 88: ...urning off your computer with the power button may cause loss of unsaved data What should I do if Windows does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power button for more than four seconds to check that the power ind...

Страница 89: ...nd the nearest center or agent see Finding More about Your VAIO Computer page 5 How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 ...

Страница 90: ...o boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start r...

Страница 91: ...to the Internet to download the updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the lates...

Страница 92: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in MOTION EYE Camera page 79 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application ma...

Страница 93: ... properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction What should I do if my computer becomes unstable when it enters a power saving...

Страница 94: ...ck View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the ...

Страница 95: ...low The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed place your computer away from obstacles or move any access point you may be using closer to the computer If you are using a wireless LAN access point the device...

Страница 96: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 94 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poin...

Страница 97: ...cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may not be able to communicate with your computer To allow other Bluetooth devices...

Страница 98: ...re in use Move Bluetooth devices closer to your computer The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop communications alt...

Страница 99: ...rrow next to the Lock button and Log Off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported What should I do if I do not hear sound from my headphones or audio video controller Check the SCMS T settings If your headphones or audio video controller does not support SCMS T content protection you need to connect the device using the Advanc...

Страница 100: ...disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 80 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button or the Fn E keys If the drive eject button or the Fn E keys do not work click Start and Computer right click the optical disc drive icon and select Eject If none of the ab...

Страница 101: ...ve 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 80 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the keyboard Press the button once again The volume may have been minimized by the volume down button on the keyboard Press the volume up button several ti...

Страница 102: ...ist of the optical disc drives of your computer 6 Double click the desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warni...

Страница 103: ...ither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recorda...

Страница 104: ...software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Select Highest 32 bit under Colors Do not change the display resolution or colors while using video image software or playing DVDs as it may cause uns...

Страница 105: ...ero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 106: ...for more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Pro...

Страница 107: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prev...

Страница 108: ...ion window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer...

Страница 109: ...d Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 112 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 109 Make sure your spe...

Страница 110: ... 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot use the numeric keypad to enter numbers If you cannot use the numeric keypad the Num Lk key may not be activated Check if the Num lock indicator light is unlit If the Num lock indicator is unlit press the Num Lk key to turn it on b...

Страница 111: ...drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk M...

Страница 112: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Страница 113: ...as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 112 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 112 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select ...

Страница 114: ... Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos...

Страница 115: ...n files you want to keep 1 Copy the data from the Memory Stick onto your built in storage device to save data or images 2 Format the Memory Stick by following the steps in Formatting a Memory Stick page 36 Can I copy images from a digital camera using a Memory Stick Yes and you can view video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to a Memo...

Страница 116: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Страница 117: ...gistered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoint ReadyBoost Internet Explorer Aero Windows Live OneCare and the Windows logo are trademarks or r...

Страница 118: ...ems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners ...

Страница 119: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 120: ... 2009 Sony Corporation n ...

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