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Getting help
66
8
In the Options menu, select
Advanced Controls
, and then click the
Advanced
button under
Microphone - Balance
.
The
Advanced Controls for Microphone
dialog box appears.
9
Deselect the
Microphone Boost
check box, and then click
Close
.
10
Close the
Recording Control
dialog box.
The unwanted noise should now be cleared.
About the modem
My internal modem does not work
❑
Check that the phone line is plugged into your computer.
❑
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
❑
Check that the phone number the program is dialing, is correct.
❑
In the
Phone and Modem Options
dialog box (
Control Panel / Printers and other Hardware /
Phone and Modem Options
), check that your modem is listed on the
Modems
tab, and that the
location information is correct on the
Dialing Rules
tab.
❑
Whenever you use your modem while travelling, make sure that the country of the active location
defined in the
Phone and Modem Options
dialog box matches the country you are dialing from.
❑
The modem may not work properly if you are behind a
P
rivate
A
utomatic
B
ranch exchange (PABX).
My modem cannot establish a connection
❑
The modem dialing mode may be incompatible with your telephone line.
❑
The modem may not work properly if you are behind a
P
rivate
A
utomatic
B
ranch exchange (PABX).
❑
Make sure that the modem is the only device connected to your telephone line.