Sony Notebook
User Guide
Getting help
95
n
N
The window I have just closed continues to appear on my LCD
Press the
<Windows
®
>
key and
<D>
key twice to refresh the screen.
About CDs and floppy disks
My DVD-ROM drive tray does not open
❑
Make sure the computer is turned on.
❑
Press the eject button on the DVD-ROM drive.
❑
If the tray does not come out when you press the eject button, go to
My Computer
. Select the drive,
click the right button of your mouse and select
Eject
.
❑
Try pressing
<Fn>
+
<E>
keys to open the disc tray.
❑
If it still does not work, turn off the computer and insert the manual eject pin (stored on the bottom of
the drive) into the manual eject hole.
I cannot play a CD-ROM
❑
After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.
❑
Make sure the label of the disc is facing up.
❑
If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑
Check the volume of your speakers.
❑
Clean the disc with an appropriate cleaner.
❑
Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning
it on.
