Getting Help
Sony provides you with several support resources to answer questions about
your VAIO® computer and the preinstalled software. Refer to these resources in
the order they are listed.
VAIO Support Agent
Sony Electronics Inc.
VAIO Support Agent provides immediate, interactive, online support with
information about your preinstalled software and answers to frequently
asked questions.
Support:
Sony Electronics Inc.
WinDVD® 4
InterVideo, Inc.
WinDVD 4 for VAIO software is a simple-to-use DVD player that offers all
the features you would expect to find in a standard consumer DVD player,
including advanced display and navigation features such as zoom, pan,
bookmark, and time search.
Support:
InterVideo, Inc.
Web site:
http://www.intervideo.com
Phone:
510-651-0888
1. VAIO® Computer User Guide
The online VAIO® Computer User Guide and the printed VAIO® Computer
Quick Start provide you with information on how to maximize your
computer's capabilities and solve common problems. The Quick Start is
supplied with your computer.
2. Software Manuals and Online Help Files
The software preinstalled on your computer may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software applications may come with a printed
manual.
3. Operating System Online Support
Your computer comes preinstalled with the Microsoft® Windows®
operating system. For operating system support, contact Sony Customer
Support by calling 1-888-4-SONY-PC (1-888-476-6972).
4. VAIO® Support Agent
(Windows® 2000) You can find VAIO Support Agent from the Windows
Page 8 of 10
VAIO® Computer Specifications
9/16/2002
http://vsms.itd.sel.sony.com/especTemplate.asp?BaseUnitID=614
