Troubleshooting the Printer
177
Troubleshooting the Printer
Why can’t I print a document?
❑
Make sure the printer is on and the printer cable is securely connected to the
ports on your printer and computer. See “Connecting a printer” for more
information.
❑
Make sure the printer is compatible with the Microsoft® Windows®
operating system installed on your computer.
❑
You may need to install the printer driver software before you use the printer.
See the instructions that came with your printer for information about
installing these drivers.
❑
If the printer is not functioning after the computer resumes from a power
saving mode (Standby or Hibernate), reset the printer connection.
1
Click
Start
, and click
Control Panel
.
2
Click
Printers and Other Hardware
, and click
Printers and Faxes
.
3
Right-click the printer icon that is not functioning, and select
Properties
to open the
Properties
window.
4
Click
OK
.
❑
Change the default printer port setting, although this setting is generally
correct for most printers.
1
Click
Start
, and click
Control Panel
.
2
Click
Performance and Maintenance
, and click
System
. The
System
Properties
dialog box appears.
3
Select the
Hardware
tab, and click
Device Manager
. The
Device
Manager
window appears.
4
Double-click
Ports (COM&LPT)
, and double-click
ECP Printer Port
(LPT1)
.
5
Select the
Port Settings
tab, and select a different
LPT Port Number
.
❑
You may need to set or reset your computer’s printer settings.
1
Click
Start
, and point to
All Programs
,
Sony Notebook Setup
, and
click
Sony Notebook Setup
again.
2
Click the
Device
tab.
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