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Sony

Notebook U

er Guide

Getting help

n N

Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.

Sony support options

Sony provides several support options for your computer.

Please see the section

Documentation pack

(page 8)

for details on the printed and online documentation

delivered with your computer.

Other sources of information

❑

The

online help files

that accompany your pre-installed software contain instructions on using the

software.

❑

VAIO-Link website

: if you have any problem with your computer, you can access the VAIO-Link website.

Go to:

http://www.vaio-link.com

❑

VAIO-Link

: Before contacting VAIO-Link, try to solve the problem by reading the User Guides and help

files for the peripherals or software.

✍

You need to plug in the phone line and configure your modem for use before using the communication features described in this manual.

Содержание VAIO PCG-FR Series

Страница 1: ...N Sony Notebook User Guide P C G F R S e r i e s ...

Страница 2: ... whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this ...

Страница 3: ... energy saving through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos ...

Страница 4: ...isture Avoid using the modem during a severe electrical storm Do not use the modem or a telephone to report a gas leak in the vicinity of the leak To change the backup battery please contact your nearest Sony Service Center Before you connect peripherals turn off the computer and all peripherals Connect the power cord only after connecting all cables Turn on the computer only after turning off all...

Страница 5: ... only with the supplied AC adapter To disconnect your notebook completely from mains voltage unplug the AC adapter Please make sure that the socket outlet is easily accessible Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface Optical disc drive Misuse of the optical instruments supplied with your notebook can cause eye haza...

Страница 6: ...hese EU DoC s on the website http www compliance sony de as a service to our customers You can search for all Declarations of Conformity available for a specific product by typing in the model name in the search box A list of matching documents will be displayed and can be downloaded Please note that the availability of declarations depends on the scope of the EU Directives and the individual prod...

Страница 7: ... C 140 F or incinerate Dispose of used batteries promptly and properly Keep away from children In some areas the disposal of lithium ion batteries in household or business waste may be prohibited Use the public collection system Disposing of internal memory backup battery Your notebook is equipped with an internal memory backup battery that should not have to be replaced during the lifetime of the...

Страница 8: ... games and entertainment software Multimedia features Enjoy audio and video CDs Interconnectivity Your computer has Ethernet and i LINK functionalities i LINK is a bidirectional digital interface for exchanging data Windows Your system includes Microsoft s operating system Windows XP Home with Service Pack 1 Communications Access popular online services send and receive e mails browse the Internet...

Страница 9: ...cations sheet containing a table of specifications and a list of bundled software A Guide to Troubleshooting Using the VAIO Recovery and Documentation Disc booklet where you will find troubleshooting VAIO Link information and an explanation of the purpose and use of the VAIO Recovery and Documentation Disc A Dual Language Operating System leaflet Your Sony Guarantee conditions A Safety Regulations...

Страница 10: ...r to your Software Guide for information on the software and the Sony applications About the Software is a short description of the features of the software available with VAIO systems Using Video software explains how to use Sony video software DVgater and Network Smart Capture Managing audio files with SonicStage explains how to convert your existing MP3 WMA and WAV format audio files into ATRAC...

Страница 11: ...t for more information 3 In the VAIO Link Customer Service Guide you will find all the VAIO Link information you need including specific contact numbers for each country Online documentation 1 Consult the Online Help files of the software you are using for detailed information on features and troubleshooting 2 Refer to the Microsoft Quick Start manual for more information on Windows 3 Go to http w...

Страница 12: ...lgium or Spain See the printed Guide to Troubleshooting and Using the VAIO Recovery and Documentation Disc for details If you find an extra phone plug in the box see Using the correct phone plug page 53 1 Main unit 5 Phone cable 2 AC adapter 6 Phone plug 3 Rechargeable battery pack 7 VAIO Recovery and Documentation Disc 4 Power cord 8 Documentation pack ...

Страница 13: ...siderations to both stationary and portable environments Positioning your computer Place the computer directly in front of you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touchpad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may stra...

Страница 14: ...igue by adjusting the tilt of the display to the proper position Adjust the brightness setting of the display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work e...

Страница 15: ...nal devices Locating controls and connectors page 15 Connecting a power source page 20 Starting your notebook page 24 Shutting down your notebook page 25 Using the keyboard page 26 Using the touchpad page 31 Using the disc drive page 32 Using the floppy disk drive page 36 Using PC Cards page 38 Using Memory Stick page 41 Using the modem page 52 Using power saving modes page 54 ...

Страница 16: ...de Using your notebook 15 n N Locating controls and connectors Right See the printed Specifications sheet for details on the disc drive of your model 1 Power button page 24 2 Optical disc drive page 32 3 Battery bay page 21 ...

Страница 17: ...er Guide Using your notebook 16 n N Left 1 Ethernet network connector page 74 2 Microphone connector page 68 3 Headphone connector page 67 4 i LINK connector page 72 5 PC Card slots page 38 6 Floppy disk drive page 36 ...

Страница 18: ...kers page 30 3 Keyboard page 26 4 Touchpad page 31 5 Left right buttons page 31 6 Power indicator page 29 7 Battery indicator page 29 8 Power button page 24 9 Hard disk drive indicator page 29 10 Num Lock indicator page 29 11 Caps Lock indicator page 29 12 Scroll Lock indicator page 29 ...

Страница 19: ...tors which support USB 2 0 support products with USB 1 1 There are 3 transfer modes Hi speed 480Mbps this is the highest speed Full speed 12Mbps transfer mode Low speed 1 5Mbps transfer mode Used for low speed devices such as mouse and keyboards 1 DC In connector page 20 2 3 x Hi Speed USB 2 0 ports page 69 3 AV mini jack for TV NTSC PAL and line out page 60 4 Modem connector page 52 5 Ventilation...

Страница 20: ...Sony Notebook User Guide Using your notebook 19 n N Bottom 1 Modem module cover page 52 2 Memory module cover page 96 ...

Страница 21: ...proceed as follows 1 Plug the cable attached to the AC adapter 1 into the DC In connector 2 on the computer 2 Plug one end of the power cord 3 into the AC adapter 3 Plug the other end of the power cord into an AC outlet Use your notebook only with the supplied AC adapter To disconnect your notebook completely from mains voltage unplug the AC adapter Make sure that the socket outlet is easily acces...

Страница 22: ...e Inserting the battery pack To insert the battery pack proceed as follows 1 Open the cover of the battery bay 2 Insert the battery pack with the label facing down into the battery bay on the right side of the computer 3 Close the cover of the battery bay until it clicks When the computer is directly connected to AC power and has a battery pack inserted in the battery bay it uses power from the AC...

Страница 23: ...tes the status of the battery pack in the battery bay Keep the battery pack in the computer while it is directly connected to AC power The battery pack continues to charge while you are using the computer If the battery level falls below 10 you should either attach the AC adapter to recharge the battery or shut down your computer and insert a fully charged battery The battery pack supplied with yo...

Страница 24: ...ould save your data frequently and manually activate a power management mode such as Standby or Hibernate When the computer is directly connected to AC power and has a battery pack inserted in the battery bay it uses power from the AC outlet Removing the battery pack To remove the battery pack proceed as follows 1 Turn off the computer 2 Open the cover of the battery bay 3 Pull out the battery pac...

Страница 25: ... cover 2 Press the power button 2 of the computer until the green power indicator 3 light turns on 3 If necessary adjust the brightness on the LCD display To increase the brightness hold down the Fn key and press F5 repeatedly To decrease brightness hold down the Fn and Shift keys and press F5 repeatedly If you press the power button for more than four seconds the computer will turn off ...

Страница 26: ...ll software in use If applicable remove the PC Card To do so double click the Safely Remove Hardware icon in the taskbar Select the hardware you want to unplug and click Stop Disconnect any USB devices Press the Ctrl Alt Delete keys at the same time If you have not changed the default settings the Task Manager will appear Select Shut Down then Turn Off Press Alt F4 and select Turn Off from the scr...

Страница 27: ...Sony Notebook User Guide Using your notebook 26 n N Using the keyboard Your keyboard is very similar to a desktop computer s but has additional keys that perform specific notebook related tasks ...

Страница 28: ...y is equivalent to clicking the right mouse button Numeric keypad area 7 Contains the keys found on a typical calculator Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction Note that you must press the Num Lock key to activate the numeric keypad When you do so the Num Lock light illuminates Operator keys 8 11 12 Several keys are alwa...

Страница 29: ...lder This is equivalent to selecting Search from the Start menu Ctrl F Displays the Search Results Computers window where you can locate other computers M Minimises all displayed windows Shift M Returns all minimised windows to their previous size R Displays the Run window This is equivalent to selecting Run from the Start menu Fn Insert Displays the System Properties window This is equivalent to ...

Страница 30: ...ck Turns on when the number keys in the numeric keypad are active Turns off when the alphanumeric character keys in the keypad area are active Caps Lock Turns on when the characters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on Turns off when the characters appear in lowercase as you type unless you hold down the Shift key Scroll Lock Turns on ...

Страница 31: ...ly There is a loop function After the maximum brightness level the brightness level returns again to the lowest To decrease light intensity hold down the Fn and Shift keys and press F5 repeatedly You can see the brightness changing immediately on the screen Fn F7 switch to the external display Toggles between the LCD external display connected to the monitor connector and both LCD and external dis...

Страница 32: ...e pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touchpad to scroll vertically Move your finger along the bottom to scroll horizontally...

Страница 33: ...the eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing up until the disc clicks into place 4 Close the tray by pushing it gently When the computer is in Standby or Hibernate mode you cannot insert or remove a disc Be sure to seat the disc firmly over the disc drive hub fingers If you do not seat the disc firmly you could damage ...

Страница 34: ...en you press the eject button go to Windows Explorer or My Computer Select the drive click the right button of your mouse and select Eject to open the disk tray If it still does not eject turn off the computer and insert a thin pointed object e g a paper clip into the manual eject hole ...

Страница 35: ...cluded with your software Only use circular discs Do not use discs with any other shape star heart card etc as this may damage the drive Do not strike or shake the computer while writing data to a disc For optimal writing speed deactivate the screensaver before writing data to a disc Memory resident disc utilities may cause unstable operation or data loss Deactivate these utilities before writing ...

Страница 36: ...reensaver is deactivated Region codes indicators are labelled on the DVD discs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD everywhere in the world is labelled on your DVD disc or on the packaging you cannot play the disc on this player Do not try to change the region code settings of...

Страница 37: ... floppy disk drive Your computer is equipped with a floppy disk drive Inserting a floppy disk To insert a floppy disk proceed as follows 1 Hold the disk 1 with the label side facing up 2 Gently push the disk into the floppy disk drive 2 until it clicks into place ...

Страница 38: ...Removing a floppy disk To remove a floppy disk proceed as follows 1 Wait until the LED indicator 1 turns off 2 Press the eject button 2 to remove the floppy disk Do not press the eject button when the LED indicator is turned on Otherwise data may be lost ...

Страница 39: ... PC Card into one of the PC Card slots with the label facing upwards 2 Gently push the PC Card slot into the connector The PC Card is automatically detected by your system The Safely Remove Hardware icon appears in the system tray Some devices may not function properly if you repeat Returning to Normal mode from Standby mode or Hibernate mode The computer will return to its original state if you r...

Страница 40: ...e the connector pins If you have difficulty inserting a PC Card check that you are inserting the PC Card in the correct direction See the manual supplied with your PC Card for more information on use For some PC Cards if you alternate between Normal power operation and Standby or Hibernate power management modes while the card is inserted you may find that a device connected to your system is not ...

Страница 41: ...o that it pops out 9 Push the PC Card release button to eject the card 10 Gently grasp the card and pull it out 11 If the PC Card release button is still out push it back in to close the front panel cover If you unplug the PC Card from the computer when this is still turned on your system might crash and you might lose data that you did not save before Before you remove the PC Card right click the...

Страница 42: ...ed into digital data such as pictures music words sounds movies and photographs Foreseen as the universal data storage device of the future the Memory Stick can already be used with an ever increasing range of compatible products including Audio systems Visual devices VAIO products CLIÉ handhelds Mobile phones There are currently three different types of Memory Stick supported by your VAIO The gen...

Страница 43: ...ght and attractive in their design Capacity Its data capacity far exceeds that of a floppy disk Security its lock option means you can protect your data from accidental erasure Versatility memory capacity ranges from 4 MB up to 128 MB the equivalent capacity of 88 floppy disks and up to 1 GB for Memory Stick PRO Reliability by way of protecting the hardware and its contents the number of terminals...

Страница 44: ...ou can expand the capabilities of your VAIO computer in the following scenarios With your still digital camera share your holiday pictures instantly by e mail From your handycam to your VAIO make the most of your captured moments with the VAIO s movie editing tools Carry pictures on you by copying image files from the Internet to your VAIO or to your CLIÉ handheld With your voice recorder add your...

Страница 45: ...following features 32 64 and 128 MB capacity versions Storage of up to 120 minutes of audio data Download and save digital music pictures movies and more Combine data files to add music to your home movies for example Transfer and share data between several digital products MagicGate Copyright Protection Technology SDMI Secure Digital Music Initiative Compliance SonicStage software So that you fur...

Страница 46: ... SonicStage uses copyright protection technology designed to manage the digital music content downloaded to the PC from CDs the Internet and or other sources Software installed on the PC records music content in encrypted form onto the hard disk As well as allowing you to enjoy music on the PC this technology protects against unauthorized distribution on the Internet Since it is compatible with Ma...

Страница 47: ...ironment where individuals can record and enjoy third party music data without worrying about copyright infringement Literary works that are recorded by individuals are permitted for private usage only Compatible devices There are nearly 80 Memory Stick enabled products on the market or announced for introduction world wide ranging from camcorders and portable music players to voice recorders and ...

Страница 48: ...ng your notebook 47 n N CLIE Handheld Entertainment Organiser Sony mobile phones Digital printers AIBO the Sony Entertainment Robot To find out more about the products available in your country go to http www sonystyle europe com ...

Страница 49: ...eo This equates to around sixteen audio CDs assuming 64 MB per CD or 360 JPEG images in 5 0 Megapixel quality more than ten rolls of 24 36 film Compatible devices You can currently use the Memory Stick PRO with the following Sony products Visual Cyber shot DSC F717 F77 and FX77 digital camera DPP EX5 and EX7 digital photo printers Digital camcorders DCR TRV355 TRV22 TRV33 TRV60 and TRV80 Other MSA...

Страница 50: ...ble on www vaio link com Write protecting a Memory Stick Memory Sticks are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick When the erasure prevention switch is on data can be read from but no...

Страница 51: ...he PC Card adapter into the connector 3 on your computer label facing up and push it gently 6 The Memory Stick is automatically detected by your system and appears in your My Computer window as a local drive under the appropriate letter depending on the configuration of your computer When your Memory Stick is detected the Safely Remove Hardware icon appears in the taskbar Hold the Memory Stick wit...

Страница 52: ...4 In the Stop a Hardware device dialog box select the device that can be safely removed from the system 5 Click OK You get a message saying that it is safe to remove the device 6 Click Close 7 Press the PC Card release button so that it pops out 8 Push the PC Card release button to eject the card 9 Gently grasp the card and pull it out Always remove the Memory Stick gently or it may pop out unexpe...

Страница 53: ... If you connect the modem to a parallel connected phone line the modem or the other connected device may not function properly Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem Only DTMF Dual Tone Multi Frequency signalling tone dialling is supported A country specific phone plug is supplied with your VAIO notebook allowing you to...

Страница 54: ...orrect phone plug If there are two phone plugs in the box make sure you use the correct one for the country you are in as follows UK The connector can be identified by its cuboid shape and flat pins Netherlands The connector can be identified by its protruding pins ...

Страница 55: ...o recharge the battery or shut down your computer and insert a fully charged battery Using Normal mode This is the normal state of your computer when it is in use The green power indicator light is on in this mode To save power you can turn off a specific device such as the LCD or the hard disk Using Standby mode Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low pow...

Страница 56: ...ious state If you press the power button for longer than 4 seconds the computer will turn off When the computer is in Hibernate mode you cannot insert a disc It takes more time to return to normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the notebook until its power indicator turns off Entering Standby mode with the Fn key You can...

Страница 57: ... external display page 57 Selecting display modes page 62 Using the Dual Display function page 63 Connecting external speakers page 67 Connecting an external microphone page 68 Connecting a Universal Serial Bus USB mouse page 69 Connecting a printer page 70 Connecting an i LINK device page 72 Connecting to a network LAN page 74 Hot plug and play devices should be plugged when the computer is switc...

Страница 58: ...ay monitor Multimedia computer display TV Projector Turn off your computer and the peripherals unplug the AC adapter and the power cord before connecting the external display Connect the power cord after connecting all other cables Turn on the peripherals then turn on your computer Connected external displays are used as second screens On Windows systems only you can also use an external display t...

Страница 59: ...Connecting a computer display To connect a computer display proceed as follows 1 Plug the display cable 1 in the monitor VGA connector 2 on the computer 2 If necessary plug one end of the display s power cord 3 into the display and the other end into an AC outlet ...

Страница 60: ...computer display that includes built in speakers and a microphone To connect a multimedia computer display proceed as follows 1 Plug the display cable 1 into the monitor connector 2 on the computer 2 Plug the speaker cable 3 into the headphone connector 4 on the computer 3 Plug the microphone cable 5 into the microphone connector 6 on the computer ...

Страница 61: ... 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system See the manual supplied with your peripheral for more information on installation and use If the display resolution of your computer is more than 1024 x 768 dots a part of the image cannot be displayed on your TV The hidden area on your TV can be seen by moving the cursor on your computer If you want to di...

Страница 62: ...g the audio cable 3 not supplied into the headphone connector 4 identified by the symbol 3 Plug the RGB signal cable and the audio cable into the connector of the projector 5 4 Connect the power cord 6 of the projector into an AC outlet Under certain circumstances you may not be able to display the notebook LCD screen and an external display or a projector at the same time You can toggle the outpu...

Страница 63: ... Themes 3 Click Display The Display Properties dialog box appears 4 Click the Settings tab 5 Click the Advanced button The NVIDIA GeForce4 420 Go Properties dialog box appears 6 Click the nView tab to set the display settings 7 Select the Clone mode check box 8 Click OK The image appears on both the notebook and the TV display You may not be able to display the notebook LCD screen and an external ...

Страница 64: ...or a toolbar from one display to the other This configuration of a single desktop distributed across separate displays is referred to as a virtual desktop Your monitor or TV hardware may not support the Dual Display function Certain software applications may not be compatible with Dual Display settings Make sure that your computer does not enter Standby or Hibernate mode while you are using Dual D...

Страница 65: ... hardware may not support the Dual Display function Setting the colours and resolution for each display You can set the display colours and resolution for each display that is part of a virtual desktop To set the display colours and resolution for each display proceed as follows 1 Click the Start button on the Windows taskbar 2 Click Control Panel 3 Click Appearance and Themes 4 Click the Display ...

Страница 66: ... the virtual desktop To customize Dual Display mode proceed as follows 1 Click the Start button on the Windows taskbar 2 Click Control Panel 3 Click Appearance and Themes 4 Click the Display icon 5 Click the Settings tab 6 Drag the monitor icons to match the physical arrangement of your monitors The two monitor icons must be connected to create a virtual desktop 7 Click Apply and then OK ...

Страница 67: ...1 Click the Start button on the Windows taskbar 2 Click Control Panel 3 Click Appearance and Themes 4 Click the Display icon 5 Click the Settings tab 6 Click the display 2 7 Deselect the Extend my Windows desktop onto this monitor option 8 This will disable the Dual Display For switching from Primary to Secondary display see the section Selecting display modes ...

Страница 68: ...nnect external speakers proceed as follows 1 Plug the speaker cable 1 into the headphone connector 2 2 Plug the other end of the speaker cable into the external speaker 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Страница 69: ...an internal microphone If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone proceed as follows Plug the microphone cable 1 into the microphone connector 2 identified by the symbol Make sure your microphone is designed for computer use ...

Страница 70: ...he USB device There are 3 USB ports at the back of your notebook To connect a USB mouse proceed as follows 1 Select the USB port 1 of your choice 2 Plug the USB mouse cable 2 into the USB connector You can use your USB mouse 3 You do not need to shut down the computer before connecting or disconnecting a USB peripheral The USB mouse software driver is preinstalled on your notebook therefore you on...

Страница 71: ... Connecting a printer using the USB connector You can connect a USB printer compatible with your version of Windows to your computer To connect a printer using the USB connector proceed as follows 1 Plug an optional USB printer cable 1 into the USB connector 2 identified by the symbol on your computer and printer 2 Plug the printer 3 power cord into an AC outlet ...

Страница 72: ...a printer using the printer connector proceed as follows 1 Plug the printer cable 1 supplied with the printer into the printer connector 2 identified by the symbol 2 Plug the printer power cord 3 into an AC outlet Turn off your computer and the printer unplug the AC adapter and the power cord before connecting the printer ...

Страница 73: ...lications you use Refer to the documentation that came with your software for more information i LINK cables compatible with your VAIO notebook include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408Series a 0 8 metre cable with a 4 pin connector at each end Connecting two VAIO computers page 73 Connecting a digital video camera rec...

Страница 74: ...and the other end into the DV Out connector 3 on the digital video camera recorder 2 Launch the DVgate application On Sony digital video cameras connectors labelled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder is an example your digital video camera recorder may need to be connected differently If your digital video camera recorder includes a Memory Stick...

Страница 75: ...led settings and devices needed to connect to the network consult your Network Administrator The default settings make your computer able to connect to the network For more information about connecting your notebook to the network please consult the Hardware troubleshooting section of the VAIO Link website How to troubleshoot network problems Do not plug a phone cable into your computer network ja...

Страница 76: ...ed with your computer Other sources of information The online help files that accompany your pre installed software contain instructions on using the software VAIO Link website if you have any problem with your computer you can access the VAIO Link website Go to http www vaio link com VAIO Link Before contacting VAIO Link try to solve the problem by reading the User Guides and help files for the p...

Страница 77: ...k e Support Web Portal How can I access the e Support portal When you register your VAIO computer online at Club VAIO www club vaio com you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create yo...

Страница 78: ...your queries from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Страница 79: ...otebook Many problems have simple solutions Please try these suggestions before contacting VAIO Link About the computer and software page 79 About the display page 83 About discs and floppy disks page 84 About sound page 89 About the modem page 90 About peripherals page 91 About digital video captures and DVgate page 94 About power management page 94 ...

Страница 80: ... the cable is twisted around the AC adapter during transport If you cannot start Windows make sure there is no disk in the floppy disk drive Confirm that the power cord and all cables are connected firmly If you have plugged the computer into a UPS Uninterruptible Power Supply make sure the UPS is turned on and works Unplug all external devices and cables including the Internet connection Remove a...

Страница 81: ...he computer 3 Turn on the computer and press F2 when the Sony logo appears The BIOS setup menu screen appears 4 Press the arrow keys to select the Exit menu 5 Press the arrow keys to select Get Default Values and then press Enter The message Load default configuration now appears 6 Make sure that Yes is selected and then press Enter 7 Press the arrow keys to select Exit save changes and then press...

Страница 82: ...conds This turns off the power 4 Unplug the computer from the AC adapter and remove the battery pack from your computer My computer or software program is not responding If you suspect one application is locking your system you can try to stop it as follows 1 Press Ctrl Alt Delete simultaneously The Windows Task Manager screen appears 2 Scroll down until you see an application with the status Not ...

Страница 83: ...arned that you will lose unsaved data If this happens regularly Contact the software publisher or designated provider for technical support Make sure the software is compatible with your equipment and operating system Try reinstalling the software My touchpad interprets a single tap as a double click Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties...

Страница 84: ...may be in Standby mode If so press any key to activate the display It will take a few seconds for the screen content to appear The computer display may be in Hibernate mode If so press the power button to activate the system It will take a few seconds for the screen content to appear The display mode may be set to external display mode Press and hold the Fn key while pressing F7 several times The ...

Страница 85: ... it has been locked into place Ensure that the disc is placed with the label side facing up Clean the disc and the disc drive lens with an appropriate cleaner The disc may be scratched Place another disc to see if that is the reason There may be condensation in the drive Remove the disc and leave the drive open for approximately one hour Remove the battery while you wait for the condensation to di...

Страница 86: ... of your computer speakers and check the connections between your speakers and the computer In the Device Manager check that the correct drivers are installed properly To display the Device Manager click Start then Control Panel Double click the System icon On the Hardware tab click the Device Manager button A dirty or damaged disc may cause the computer to hang while it tries to read the disc If ...

Страница 87: ... situations When you use a CRT or an LCD display on its own When you play MPEG files which are recorded on the hard drive with Windows Media Player 9 or RealOne Player The reading speed of CD DVD RWs is very slow Generally the reading speed of a CD DVD RW is slower than that of a ROM or R The reading speed can also vary depending on the type of format I cannot record to DVD This section is only fo...

Страница 88: ...cording to the Device Manager Go to Start right click My Computer and select Properties Click the Hardware tab and select Device Manager Open DVD CD ROM drives in the tree list Please note that the name of the drive can differ for each model If an exclamation mark is shown next to the drive or if DVDRW is not mentioned for the drive uninstall the DVD recorder from Device Manager and restart the co...

Страница 89: ...e cannot write to a disk The disk may be write protected Disable the write protect feature or use a floppy disk that is not write protected Check that the disk is properly inserted into the floppy disk drive Your floppy disk may be corrupt Try to insert another disk ...

Страница 90: ...er is powered by battery check that the battery is inserted properly and that it is charged If you are using an application that has its own volume control check that the volume is turned up Check the volume controls in Windows If you use external speakers check that the speakers are properly connected and the volume is turned up If the speakers have a mute button make sure it is off If batteries ...

Страница 91: ... and that the location information is correct on the Dialing Rules tab If you do not see the Phone and Modem Options icon click Switch to Classic View on the left side My modem connection is slow Many factors influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting proper...

Страница 92: ...ouse upside down 2 Remove the mouse ball cover by turning the ring clockwise as indicated by the arrows 3 Turn the mouse upright and drop the mouse ball into your hand 4 Using a piece of sticky tape remove any dirt or dust on the mouse ball and inside the ball socket 5 Put the mouse ball back into the socket and replace the cover 6 Secure the cover by turning the ring anti clockwise This cleaning ...

Страница 93: ...onnected devices and disconnect unused devices Check the connection and then turn on the power again Use the manual import export in DVgate Motion if the problems occur with third party cameras You are strongly advised to use only Sony i LINK cables as using other brands may cause problems with the i LINK devices My PC Card is not working Make sure the PC card is compatible with your version of Wi...

Страница 94: ...idirectional for HP printers If the printer port is set to Bidirectional change it to ECP Desktops Select I O Device Configuration or On board device Configuration then press the Enter key 6 Select Parallel Port Mode then press the Enter key 7 Select a printer port option using the arrow keys then press Enter 8 Press F10 and save the new configuration Your computer restarts If you still cannot pri...

Страница 95: ...vice while using DVgate sometimes causes this error Your DV device will need to have DV In Out in order to be able to transfer your files to the DV device About power management The power management setting is not responding Your notebook s operating system may become unstable if a lower power state such as Hibernate is initiated and then changed before the notebook completely enters the lower pow...

Страница 96: ...s use high precision components and electronic connectors technology To avoid the invalidation of your guarantee by mishandling it is recommended that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a notebook You do not touch the connectors or open the memory panel Please contact VAIO Link if you need assistanc...

Страница 97: ...nd from any telecommunication links networks or modems before you open the system Failure to do so may result in personal injury or equipment damage Electrostatic Discharge ESD can damage memory modules and other components Install the memory Module only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold static e...

Страница 98: ...ry module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity ...

Страница 99: ...e battery pack s 3 Wait until the computer cools down 4 Turn the computer upside down 5 Open the memory compartment cover on the bottom by unscrewing the screw turn anti clockwise as shown 6 To remove the memory module pull the tabs in the direction of the arrows numbered 1 The memory module is released 7 Pull the memory module out in the direction of arrow 2 8 To replace or add memory remove the ...

Страница 100: ...tions 99 n N 9 Place the memory module carefully into the slots as shown making sure the notches are aligned properly 10 Close the memory compartment cover and tighten the screw 11 Reinsert the battery pack s and turn on the computer ...

Страница 101: ...age 101 On handling the LCD screen page 101 On using power source page 102 On handling your notebook page 102 On handling floppy disks page 104 On handling discs page 104 On using the battery pack page 104 On using headphones page 105 On handling the Memory Stick optional accessory page 106 ...

Страница 102: ... or writing data Do not use your computer in a place subject to extreme change of temperature If the hard disk is damaged the data cannot be restored Do not move your computer while the system is in Standby mode On handling the LCD screen Do not leave the LCD facing the sun as it can damage the LCD Be careful when using the computer near a window Do not scratch the LCD or exert pressure on it This...

Страница 103: ...lectrical storm Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the wall outlet if you will not be using the computer for a long time When the AC adapter is not used unplug it from the AC outlet Use only the supplied AC adapter Do not use any other AC adapter On handling your notebook Clean the cabinet...

Страница 104: ...ignals and may cause interference to radio or TV reception Should this occur relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Your computer cannot be connected to a coin operated telephone and may not work with a private branch exchange PBX If the comput...

Страница 105: ... the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the centre out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the centre out Wipe off any remaining moisture with a dry soft cloth On using the battery pack Never leave the battery pack in temperatures above 60 C such a...

Страница 106: ...he end of its life and should be replaced You do not need to discharge the battery before recharging If you have not used the battery pack for a considerable amount of time recharge the battery On using headphones Road safety Do not use headphones while driving cycling or operating any motorised vehicle It may create a traffic hazard and is illegal in some areas It can also be potentially dangerou...

Страница 107: ...h the Memory Stick as a label Do not bend drop or apply strong shock to the Memory Stick Do not disassemble or modify Memory Sticks Do not let cards get wet Do not use or store Memory Sticks in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or near corrosive substances Use the storage case supplied with the Memory Stick ...

Страница 108: ... off and to control the amount of power given to each device attached to the computer With ACPI a CD ROM player can be turned off by the operating system if it is not in use BIOS An acronym for Basic Input Output System The BIOS is a program that enables the computer to start when you turn it on It monitors the data stream between the operating system and the computer s hardware devices CardBus Ca...

Страница 109: ...VD RW A rewritable DVD based on the DVD R format that can be used to write erase and rewrite a program or other data approximately 1 000 times See http www dvdrw com for more information on the DVD RW DVD RW The DVD RW is a slightly different rewritable DVD format backed by a group of companies known as the DVD RW Consortium which includes Sony Its advantages include high compatibility high capaci...

Страница 110: ...al Area Network is a group of computers connected together within a limited geographical area It enables users to share devices such as printers and information using one processor or server LCD Short for Liquid Crystal Display Flat notebook display technology using liquid crystals and light polarisation to provide sharp flicker free images on a screen comprised of millions of tiny cells Colour ca...

Страница 111: ...EG 2 achieves better image and audio quality and is more targeted to TV broadcasting and DVD Operating system The operating system is software that manages all the other programs in a computer It defines how the computer reads and writes information to its disks and other hardware Windows 2000 Windows Millennium Edition Windows XP Professional and Home Edition are examples of operating systems fou...

Страница 112: ...more pixels the higher the resolution and the better the image quality Processor The processor is the brains of the computer it processes the instructions of your system s programs The processor is also known as the CPU or microprocessor and can be found on the motherboard see this word of your computer PS 2 A type of mouse or keyboard port PSTN PSTN Public Switched Telephone Network refers to the...

Страница 113: ...y process that enables you to recover the hard disk image initially available on the computer Performing a system recovery is useful in the event of a serious system crash or if you want to modify the size of your partitions You can find the system recovery on the VAIO Recovery and Documentation Disc For more information please refer to the Guide to Troubleshooting and Using the VAIO Recovery Docu...

Страница 114: ... that enables a VAIO computer user to recover the hard disk image that was available when the computer was purchased It also contains the online documentation The disc is delivered with your computer For more information please refer to the Guide to Troubleshooting and Using the VAIO Recovery Documentation Disc WAN WAN Wide Area Network is a computer network connected together and covering a relat...

Страница 115: ...d QuickTime and the QuickTime logo are trademarks used under licence QuickTime is registered in the U S and other countries RealOne Player is a trademark or registered trademark of RealNetworks Inc in the U S and other countries PowerPanel is a trademark of Phoenix Technologies Ltd Symantec Norton Antivirus is a trademark of Symantec Corporation EverQuest is a registered trademark of Sony Computer...

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