Getting Help
74
❑
Check that the software you are using is compatible with the
provided PC card (refer to your software user manual).
❑
Make sure that the driver selected in your communication software is
matching the programming of your PC card (refer to your
communication software user manual).
My modem connection is slow
Many factors influence modem connection speed, including telephone
line noise or compatibility with telephone equipment (such as fax
machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet
Service Provider, check the following:
❑
Have your phone company check that your phone line is free from
any line noise.
❑
If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.
❑
If you are having a problem connecting with your Internet Service
Provider, check that the ISP is not experiencing technical problems.
❑
If you have a second phone line available, try connecting the modem
to that line.
About peripherals
I cannot use DV devices. The message "DV equipment seems to be
disconnected or turned off" appears.
❑
Check that the DV device is turned on and that the cables are
properly connected.
❑
If you are using multiple i.LINK devices, the combination of the
connected devices may cause unstable operation. In this case, turn off
the power to all connected devices and disconnect unused devices.
Check the connection, then turn on the power again.
My PC card is not working
❑
Make sure the PC card is compatible with Windows 98.
❑
Use the Sony Notebook Setup utility to disable devices you are not
currently using.
I cannot print.
❑
Check that all the cables of the printer are correctly connected.
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