Sony KV-AZ21M81 Group P12 (
GB
, FR, AR)_2-662-328-12 (1)
20
x
Troubleshooting
If you find any problem while viewing your TV, you can either use the “Factory
Settings” function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
“Factory Settings” function
Press the WEGA GATE button. Choose “Settings” and go to “Setup” (
) menu.
From “Setup” menu, select “Factory Settings”. Then select “Yes” and press
.
Your TV will go blank for a few seconds, then the “Initial Setup” menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Snowy picture,
noisy sound
Distorted picture,
noisy sound
Good picture,
noisy sound
No picture,
no sound
Good picture,
no sound
Dotted lines or
stripes
Double images
or “ghosts”
No color
Symptom
Solutions
• Check the antenna cable and connection on the TV, VCR and at the wall
(see page 8).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the “Channel Setup” menu and select “Manual Program” to preset
the channel again (see page 17).
• Display the “Channel Setup” menu and set the “Signal Booster” to “Auto”
from “Manual Program” (see page 17).
• Try using an external booster.
• Turn off or disconnect the external booster if it is in use.
• Display the “Channel Setup” menu and set the “Signal Booster” to “Off”
from “Manual Program” (see page 17).
• Display the “Channel Setup” menu and select the appropriate
“TV System” from “Manual Program” (see page 17).
• Check the power cord, antenna and VCR connections (see page 8).
• Press
?/1
(power) to turn on the TV (see page 10).
• Press
!
(main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 7).
• Press
2
+ to increase the volume level (see page 10).
• Press
to cancel the muting (see page 10).
• Do not use a hair dryer or other equipment near the TV.
• Check the antenna setup. Contact a Sony dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (“Fine”) function (see page 17).
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
• Display the “Picture” menu and select “Custom” from “Picture Mode”, then
adjust the “Color” level from “Picture Adjustment” (see page 14).
• Display the “Setup” menu and check the “Color System” setting
(usually set this to “Auto”) (see page 18).
• Check the antenna setup. Contact a Sony dealer for advice.
01GB07ADV-STMME.p65
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