Additional Information
60
US
Troubleshooting (continued)
Symptom
You hear five short error beeps
and cannot store a number in
the Phone Directory.
Phone Directory dialing is
incorrect.
No sound from the speaker of
the base unit.
Message is not recorded.
A long confirmation beep does
not sound when you enter your
remote ID code (security code).
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
Phone Directory
Answering machine
Operating from
an outside phone
Remedy
• Make sure you follow the procedure in storing the
number correctly (page 24).
• Make sure the number (including the tone and pause
digits) does not exceed 16 digits.
• Store a correct number (page 24).
• Adjust the speaker volume.
• The remaining recording time is less than 30 seconds
or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages (page 38).
• The message is less than two seconds. The
answering machine does not record messages less
than two seconds in length.
• Enter your remote ID code (security code) while the
greeting is being played back.
• Make sure you are calling from a touch-tone phone.
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• You answered the call while “
**
RINGING
**
” was
displayed. Be sure to answer after the Caller ID data is
displayed.
• Make sure you have subscribed to “Caller ID with
call waiting” service (page 53).
• Make sure nobody is talking with another phone on
the same telephone line.
• You may need to change the number of digits of the
phone number (page 51).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
Caller ID
