48
Troubleshooting
Go through this section if you experience difficulty in operating the
PlayStation
®
2 console. Should any problem persist, call the PlayStation
®
service line at the number listed on your warranty card for assistance.
There is no picture on the TV screen.
,
Check whether the
=
/
1
(on/standby) indicator on the console front is lit up in red.
If it is red, press the
=
/
1
(on/standby)/RESET button to turn on the console (the
=
/
1
indicator will turn green).
,
Switch the input mode of the TV (or VCR) as appropriate for the connector in
use on the console.
,
Try using another compatible AV cable. There may be a problem with the AV
cable in use.
,
Set "Component Video Out" to "Y Cb/Pb Cr/Pr" in the System Configuration
menu (
page 37) when connecting the console to the component AV inputs on
a TV. Use the supplied AV cable (integrated audio/video) to make the setting,
and then connect to the TV using the component AV cable (for PlayStation
®
2)
(sold separately).
,
Check that the inserted disc can be played with the PlayStation
®
2 console
(
Picture noise appears on the TV screen.
,
Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
page 6).
,
If you move the console from a cold to a warm location, allow the console to
adjust to room temperature before use.
,
If moisture condensation occurs, remove the disc and do not use the console for
several hours until the condensation evaporates (
page 6).
,
For some output connectors on a TV, the component video out setting needs to
be set. Check that the correct settings have been made (
,
Some PlayStation
®
format software titles may not perform properly on the
PlayStation
®
2 console. For more information, call the PlayStation
®
service line
at the number listed on your warranty card for assistance.
,
Some TVs may experience a bouncing effect in their pictures when using the
PlayStation
®
2 console. If this happens, connect the console to another TV.
"The disc could not be read" is displayed on the screen.
,
Check that the disc is placed in the console with the label side facing up
(
,
Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
page 6).
There is no picture or picture noise appears when playing a DVD.
,
When playing a DVD, connect the console to the TV directly (
page 10). If
the video signal from the console is coming through a VCR to the TV, copy
protection on some DVDs may affect picture quality.
,
If the console is connected to a TV or cable* that does not support progressive
scan (480p), no image will be displayed when you set "Progressive" to "On" in
the Control Panel. Clear the "Progressive" setting (
noise appears when using a TV that supports progressive scan (480p), also clear
the "Progressive" setting.
* The component AV cable (for PlayStation
®
2) (sold separately) is compatible
with progressive scan.
,
A DVD-R or DVD-RW disc that is not finalized cannot be played on the
PlayStation
®
2 console.
,
Content of a video recorded on CPRM-compatible DVD-R or CPRM-compatible
DVD-RW discs cannot be played on the PlayStation
®
2 console.
Troubleshooting
Check the following items first:
• The console is turned on.
• The AC power cord is connected properly to the electrical outlet.
• The cables are correctly and securely connected.
Check also for the TV or monitor and other connected devices.
Picture
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