18
Please refer to this section if you experience difficulty in operating the
LCD Screen (for PS one
®
).
1
If you experience any of the following difficulties, use this troubleshooting guide to
help remedy the problem before requesting repair. Refer also to the troubleshooting
section of the PS one
®
console instruction manual. Should any problem persist,
please contact the appropriate PlayStation
®
customer service helpline which can be
found:
- on the customer registration card;
- within every PlayStation
®
format software manual.
2
Make sure the AC adaptor is connected to the console and the electrical outlet.
Symptoms
Power
The LCD Screen does not turn on.
,
Securely connect the AC adaptor to the LCD Screen.
,
Use only the supplied SCPH-122B AC adaptor.
Picture
The picture is distorted.
,
Clean the disc.
,
Make sure the disc is not damaged.
,
Place the unit on a solid and stable surface.
Sound
There is no sound.
,
Headphones may be connected to the LCD Screen. To listen to sound from
the stereo speakers, disconnect the headphones from the LCD Screen.
,
The headphones are not properly connected to the LCD Screen. Securely
insert the headphones into the
i
(headphone) jack on the LCD Screen rear.
,
Adjust the volume.
There is poor sound quality.
,
Clean the disc.
,
Make sure the disc is not damaged.
,
Place the unit on a solid and stable surface.
There is no picture and/or sound from a connected device.
,
Make sure the AV cable is connected properly at both ends.
,
Make sure you have the correct AV cable for the AV output jacks of the
connected device. For details, see “Connecting video equipment to the LCD
Screen” (page 17).
Troubleshooting
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