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46

Troubleshooting

  

A

ppen

dix

1) The portion in lower case letters in the above codes is one of the following 

numbers. 

pp: Number identifying the corresponding port.

81: Port A
82: Port B
83: Port C

84: Port D

2) Information in parentheses () indicates short messages for display on the 

status bar or superimposed display.

Memory status messages

The following warning messages appear depending on the 
wear or usage of the memory. Using memory repeatedly 
gradually increases the possibility that errors will occur 
during recording and playback. When any of the following 

messages appear, it is time to replace with new memory. 
Specifically, if the “CONDITION x BAD” message 
appears, it is best to replace with new memory as soon as 
possible.

E10101

MEMORY FULL, NOT RECORDABLE
(M1 FULL)

The recording operation/command was terminated 
because there was insufficient remaining recording 
capacity in memory.
Deletes files from memory.

E10201

MEMORY COND3 BAD, NOT RECORDABLE
(M1 COND3 BAD)

Cannot record because the swap space to replace bad 
memory cells has been consumed in memory. The 
recording operation/command was terminated. 

E10301

MEMORY FUNCTION LIMIT
(M1 FUNC LIMIT)

The recording/playback operation was terminated due to 
memory function limits related to recording and playback.

E10501

MEMORY MAXIMUM FILES, NOT 
RECORDABLE
(M1 MAX FILES)

The recording operation/command was terminated 
because the number of files in memory has reached the 
upper limit.
Deletes files from memory.

E10601

MEMORY FILE SYSTEM STUFFED, NOT 
RECORDABLE
(M1 FS STUFFED)

The recording operation/command was terminated 
because the memory file system control limits have been 
reached.
Format the memory to use it for recording.

E202pp

PORT x FULL, STOP RECORDING 
(P-x FULL STOP)

Recording was terminated for the indicated port because 
the memory is full.

Code 

1)

 

Indication 

2)

 

Description

Code

Indication

Description

C10101

SLOT Mx CONDITION1 DOUBTFUL
(M1 COND1 DBT)

The number of errors when writing/reading is becoming larger.
Although all errors can be corrected, it is recommended that 
you replace with new memory.

C10201

SLOT Mx CONDITION1 BAD
(M1 COND1 BAD)

The number of errors when writing/reading has become 
extremely large.
Although all errors can be corrected, it is strongly 
recommended that you replace with new memory.

C10301

SLOT Mx CONDITION2 DOUBTFUL
(M1 COND2 DBT)

The number of memory repetitive operations has become 
large.
Although there is currently no problem, it is recommended that 
you replace with new memory.

C10401

SLOT Mx CONDITION2 BAD
(M1 COND2 BAD)

The number of memory repetitive operations has become 
extremely large.
Although there is currently no problem, it is strongly 
recommended that you replace with new memory.

C10501

SLOT Mx CONDITION3 DOUBTFUL
(M1 COND3 DBT)

The swap space used to replace bad memory cells is 
becoming smaller.
Although there is currently no problem, it is recommended that 
you replace with new memory.

C10601

SLOT Mx CONDITION3 BAD
(M1 COND3 BAD)

The swap space used to replace bad memory cells has been 
exhausted.
Although playback is still available, recording is no longer 
possible.
It is strongly recommended that you replace with new memory.

Содержание PWS-4400

Страница 1: ...MULTI PORT AV STORAGE UNIT PWS 4400 OPERATION MANUAL English 1st Edition Revised 3 ...

Страница 2: ...op recording 5 Network 5 Remote control 5 Chapter 2 Names and Functions of Parts Front Panel 6 Connector Panel 7 Chapter 3 Setup Connecting External Devices 10 Using the unit as a recorder 10 Using the unit as a player 11 Displaying the Web Menu 12 Configuring the Network 12 Setting the System and Boards 13 Maximum Recording Time of Memory 14 Chapter 4 Web Menu Title Bar 15 Home Screen 15 Status S...

Страница 3: ... Appendix HD SDI Connector Input Output Specifications 36 File Operations via FTP 38 Directory structure 38 Setting Up 38 Connecting via FTP 38 Command list 39 Usage Precautions 42 Troubleshooting 42 Salvaging memory when recording ends abnormally 42 Error Messages 43 Warning Messages 44 Displaying the error log 47 Recording Format 48 Specifications 50 MPEG 4 Visual Patent Portfolio License 52 ...

Страница 4: ...C Class 300 High frame rate recording The unit can record video signals at high frame rates in addition to the standard frame rate Signals recorded at a high frame rate can be played back at normal speed and can also be played back as smooth slow motion video The unit supports recording at the following high frame rates HD 1280 720 100p 119p 200p 239p 300p 359p HD 1920 1080 100i 119i 200i 239i 300...

Страница 5: ... boards Playlist playback The unit supports play back of playlists created using the PWA PRC1 application from the output ports of the unit Loop recording This function records video in a continuous loop A loop recording area must be assigned to input ports beforehand using the web menu When the recorded video reaches the capacity of the assigned area recording continues from the start overwriting...

Страница 6: ...ally Green flashing once per second Starting up Orange flashing once per second Warning message was issued Red high speed flashing four times per second Serious error has occurred Purple flashing once per second Network reset is in progress c ACCESS indicator Displays the access status of storage Off Not being accessed Blue Accessing Blue flashing Formatting or deleting files d Network reset switc...

Страница 7: ... 4K signal it outputs a down converted HD signal The audio signal is not output d HD SDI IN OUT 10 connector For ports A to C this outputs the same signal as the HD SDI IN OUT 9 connector When HD Multi dual system input is configured in the port settings the x 1 main port monitor signal is output from the HD SDI IN OUT 9 connector and the x 2 sub port monitor signal is output from the HD SDI IN OU...

Страница 8: ... HD SDI IN OUT 9 For port D this outputs one of the following video signals according to the web menu settings To output the same signal as the HD SDI IN OUT 9 connector set Board D SDI 10 Output to Off on the Setup tab of the System screen in the web menu Port A to D signals are output in multi monitor format Same signal output as the HD SDI IN OUT 9 connector e TIME CODE IN connector Not used f ...

Страница 9: ...net interface For details about PCI Express board installation refer to the Installation Manual C Power supply section a Main power switch Turns the main power supply on off When the main power switch is turned on the On Standby indicator on the front panel is lit For operation always set the switch to the up position On and switch the unit between On and standby mode using the On Standby button o...

Страница 10: ...es to record or play back data This section describes the configuration with ports A and C used for inputs and ports B and D used for outputs Using the unit as a recorder The following shows an example of connecting a 4K digital player or other devices to the input ports and using the unit as a recorder 4K digital player Video monitor Remoter controller ...

Страница 11: ... Chapter 3 Setup Using the unit as a player The following shows an example of connecting a 4K digital recorder or other devices to the output ports and using the unit as a player HD digital recorder Video monitor Remoter controller ...

Страница 12: ...out network settings contact your network administrator You may be unable to connect to the network depending on your proxy server settings It may not be possible to set the appropriate setting due to conflicts if the computer is using a multi session connection If this occurs reconfigure the settings The web menu cannot be displayed over the optional 10 Gbit Ethernet interface To display the web ...

Страница 13: ...he Next button The Step 4 screen appears 6 Select the video signal format of each port and click the Next button For each port select the video signal format group from the matrix The Step 5 screen appears 7 Select the sync operation grouping of each port and click the Next button The Step 6 screen appears displaying the selections made on the Step 1 to Step 5 screens 8 Check the selected items an...

Страница 14: ...s 300 4K 23 98p 14 8 29 7 44 6 59 4 4K 29 97p 11 8 23 7 35 6 47 5 4K 50p 7 3 14 7 22 1 29 5 4K 59 94p 6 1 12 3 18 4 24 6 XAVC Class 100 HD 50i 27 5 55 1 82 7 110 3 HD 59 94i 27 6 55 2 82 9 110 5 HD 50p 14 9 29 9 44 9 59 9 HD 59 94p 15 2 30 5 45 8 61 1 DNxHD145 HD 50i 27 5 55 1 82 7 110 3 HD 59 94i 22 9 45 9 68 9 91 9 HD 50p 14 9 29 9 44 9 59 9 HD 59 94p 12 4 24 9 37 4 49 9 DNxHD220x HD 50i 19 4 38...

Страница 15: ... Maintenance Manual In the descriptions of each screen the underlined option is the default value for each item Title Bar The title bar is common to each screen of the web menu a Serial number Displays the serial number of the unit b Number of open ports c Storage capacity d Error warning indicators Displays the number of errors and warnings that have occurred Clicking the indicator displays detai...

Страница 16: ...Menu HD SDI Port Displays the status of each port The port settings vary depending on whether the port is used for input or for output For input The following information is displayed Simple indicator Detailed indicator ...

Страница 17: ...ubclip is created in a loop recording area file the subclip area cannot be overwritten Accordingly the capacity of the loop recording area decreases by the size of the subclip If the remaining capacity that can be used for loop recording is reduced to less than five minutes after creating a subclip in the loop recording area further subclips cannot be created g IN Displays the video format of the ...

Страница 18: ...ideo signal being output i Close button detail display mode only Closes the port j Audio track detail display mode only Displays which external channel is used for each audio track and the signal SDI or AES EBU used Network Session Displays the operating status of the network connection The following information is displayed Session Displays the session name N1 to N8 File Name Displays the name of...

Страница 19: ...19 Status Screen Chapter 4 Web Menu Status Screen Displays a list of errors and warnings that have occurred on the unit The screen display is updated automatically at regular intervals ...

Страница 20: ...ti dual system input HFR High Frame Rate Input high frame rate recording HD Cut Out for 4K QFHD video HD cutout For high frame rate recording HD 300p 359p 4K 100p 119p two boards are used No audio signal is recorded if high frame rate recording is selected Step 3 Sets the video codec of each port Select the codec using the radio buttons Step 4 Sets the video format of each port Select the format t...

Страница 21: ...ayback Permit Permits the deletion of files during playback All playback ports are closed while file deletion is in progress Front LED Mode Selects whether the front panel indicators are enabled disabled Off Indicators are always off On Indicators are enabled to indicate the status of the unit QFHD 4K with TC Selects whether to superimpose the time code on the output from the HD SDI 1 connector on...

Страница 22: ...or the multi monitor signal output from the HD SDI IN OUT 10 connector of port D Board D SDI 10 Output Selects whether to output a multi monitor signal When off it outputs the same signal as the HD SDI IN OUT 9 connector Off On Port Order Specifies the ordering of ports Vertical Horizontal Black Frame Selects whether to display a black frame around the screen for each port Off On REC Tally Sets wh...

Страница 23: ...ut playable files on port B Port B Editable Information about files that can be switched seamlessly during playback on port B Port C Playable Information about playable files on port C Port C Editable Information about files that can be switched seamlessly during playback on port C Port D Playable Information about playable files on port D Port D Editable Information about files that can be switch...

Страница 24: ...work settings Network 1 1G Sets the IP address subnet mask and default gateway of the NETWORK 1 connector The following values are the factory default values IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Default Gateway 0 0 0 0 Network 2 1G Sets the IP address and subnet mask of the NETWORK 2 connector The default gateway setting for Network 1 is displayed The following values are the factory d...

Страница 25: ...r On Bank Recall Specifies the user bank to recall when the power to the unit is turned on Disabled BANK1 BANK2 BANK3 Factory Setting Recall Click the Submit button to restore the settings on the System screen to the factory default status Export Setup File Click the Create button to create a setup file that stores all settings of the PWS 4400 The file name is displayed after the setup file is suc...

Страница 26: ...een Chapter 4 Web Menu Power tab Used to reboot and shut down the unit Reboot Click the Start button to close all ports and reboot the unit Shut Down Click the Start button to close all ports and shut down the unit ...

Страница 27: ...ome screen Option Remote 9pin Selects whether to enable remote control from the device connected to the REMOTE 1 to 4 9 pin connector Off On Remote 25pin Selects whether to enable remote control from the device connected to the GPIO 25 pin connector Off On Chunk File When recording continuously this sets the number of hours before splitting the recording into separate files When split into separat...

Страница 28: ...nter a value and click the Set button Clicking the Reset button resets the counter Displayed only when Timer Select is set to TC UB or TM1 Character Character On Off Selects whether to display superimposed character information such as the time code on the monitor signal Character Size Sets the display size of character information Small Medium Vertical Position Sets the vertical display position ...

Страница 29: ...s the number of audio tracks for recording 8 track 16 track AES EBU Input Mode Selects whether to pass the input AES EBU signal through a sampling rate converter when recording Auto Use converter In this case there are no limitations on input signals Vlock Do not use converter In this case the input signals need to be locked to the video signal at 48 kHz Noise will occur if this condition is not m...

Страница 30: ...able remote control from the device connected to the GPIO 25 pin connector Off On Continuous Mode Sets the preview file or list selection and the repeat operation Single File Normal Single File Repeat File List Normal File List Repeat Feed Play Mode Sets the playback speed of feed play If the playback speed is controlled using the PWA PRC1 application this setting is ignored Off 1x On 2x On 4x On ...

Страница 31: ...1 Timer counter and TM1 Timedata TM2 Timer counter and TM2 Timedata UB Timer counter and user bits Timedata Status Timer counter and operating status Timedata Audio Timer counter and audio level Background Sets the character information background Outline White characters with black outlines Translucent White characters on a gray transparent background without BG White characters with no backgroun...

Страница 32: ...Select Selects the file track to output for each audio output channel Shuttle Muting Sets whether to output the audio signal during shuttle playback On No output Off Audio is output Audio Output Phase Adjusts the audio output phase 0 to 128 to 255 samples ...

Страница 33: ...ty excluding Loop Recording Area of internal memory Remain Time Displays the remaining recording time to internal memory when simultaneously recording all ports with enabled checkboxes in the port name display Click the button turning it on to update the display automatically When the button is off clicking the Calculate displays the latest values Port name display Displays the name type and setti...

Страница 34: ...f the memory board Serial Number Displays the serial number of the memory board Volume Label Displays the volume label of the memory board First Access Date Displays the date that files were first accessed Setup tab FS Format Formats the file system Logical Format Formats the logical file system FS Salvage Salvages the file system FS Expand Expands the file system when an additional memory board i...

Страница 35: ... capacity is specified in 1 16 units of the capacity of the memory board 2 TB installed in the unit For one memory board 1 16 2 16 to 15 16 1 For two memory boards 1 16 2 16 to 15 16 1 1 1 16 to 1 15 16 2 Area Information Displays the Loop Recording Area numbers for use When finished making settings click the Submit button The storage is formatted and the specified capacity and the loop recording ...

Страница 36: ...nding on the signal format specified for the HD SDI IN OUT 1 to 8 connectors b Two input ports are used to input a single system signal To connect a BPU 4000 for HD 4x speed recording connect the SDI 1 to SDI 4 connectors of the BPU 4000 to the HD SDI 1 to HD SDI 4 connectors of the unit To connect a BPU 4000 for HD 6x speed recording connect the SDI 1 to SDI 4 connectors of the BPU 4000 to the HD...

Страница 37: ...n the web menu no signal is output b The format of the signals output from the HD SDI IN OUT 9 and 10 connectors is set when the video format is specified on the Board tab of the System screen of the web menu The supported formats for the HD SDI IN OUT 9 and 10 connectors vary depending on the signal format specified for the HD SDI IN OUT 1 to 8 connectors Format SDI HD SDI IN OUT connector 1 a 2 ...

Страница 38: ...can connect the unit and computer via FTP using the following methods Using the command prompt Using FTP client software This section describes using the command prompt method If using FTP client software set up the software as required Logging in 1 Launch the command prompt 2 Enter ftp SP IP_address and press the Enter key where SP is a space character For example if the IP address of the unit is...

Страница 39: ...ction port sets the unit to Passive mode for initiating a data connection from the computer Syntax PASV CRLF TYPE Specifies the data type Syntax TYPE SP type_code SP delimited options CRLF The following type codes exist However this unit transmits code I regardless of the specified code A ASCII N Non print T Telnet format C ASA carriage control E EBCDIC N Non print T Telnet format C ASA carriage c...

Страница 40: ...about the file at the specified path or transmits data transfer status from the unit to the computer If a file is specified the following attribute information is displayed MXF file File name excluding mxf extension File protection information File type File length number of frames File size number of bytes File recording date File recording time File update date File update time DF flag NDF DF Fi...

Страница 41: ... directory Syntax CDUP CRLF Extension commands In the command syntax SP represents a space character and CRLF represents a carriage return line feed entered using the Enter key SITE REPF Transfers the MXF file from the specified path on the unit to the current directory on the computer You can use this command to specify a portion of the body of the MXF file to transfer required portions only Synt...

Страница 42: ...ge process can take a few seconds or up to 10 minutes depending on the state of the memory when the recording was interrupted Before turning off the main power switch on the connector panel switch the unit to standby mode using the On Standby button on the front panel The salvage function is designed to salvage as much recorded material as possible in the event that an unforeseen accident occurs b...

Страница 43: ...an error message appears resolve the cause of the error based on the error message and then turn the unit back on If the error message appears again when the unit is turned on contact your Sony representative Note Note Code 1 Indication Description 14xx00 14xxpp PS FAN1 TROUBLE etc A malfunction of cooling fan motor was detected For details refer to the Maintenance Manual 260100 POWER SUPPLY UNIT ...

Страница 44: ...en detecting the memory If error D7xx01 occurs every time the power is turned on the data must be salvaged D80101 SLOT Mx FILE SYSTEM ERROR An error was detected with the file system in memory If the same error occurs every time the power is turned on the memory must be formatted Follow the on screen instructions to format memory E101pp PORT x COND3 BAD STOP REC Recording was aborted because all t...

Страница 45: ...annel 11 channel 12 input for the indicated port 1F01pp PORT x NO A13 A14 INPUT P x NO A13 A14 No carrier was detected on digital audio channel 13 channel 14 input for the indicated port 2001pp PORT x NO A15 A16 INPUT P x NO A15 A16 No carrier was detected on digital audio channel 15 channel 16 input for the indicated port 210101 REC INHIBIT REC INHBIT Cannot record to memory due to a menu setting...

Страница 46: ...MEMORY FILE SYSTEM STUFFED NOT RECORDABLE M1 FS STUFFED The recording operation command was terminated because the memory file system control limits have been reached Format the memory to use it for recording E202pp PORT x FULL STOP RECORDING P x FULL STOP Recording was terminated for the indicated port because the memory is full Code 1 Indication 2 Description Code Indication Description C10101 S...

Страница 47: ... finished click the OK button For details refer to the Maintenance Manual Displaying the error log You can check up to 99 detected error messages and warning messages on the Log tab of the Maintenance screen You can also export the log to a file The error and warning messages are displayed in Error Warning Table on the Log tab of the Maintenance screen To export the error log to a file 1 Click the...

Страница 48: ... 600 6x 359 64 1 5G 600 YPbPr 4 2 2 1920 1080 10 Interlace 25 1 5G 100 1x 29 97 1 5G 100 50 1 5G 3G 200 2x 59 94 1 5G 3G 200 200 1 5G 400 4x 239 76 1 5G 400 300 1 5G 600 6x 359 64 1 5G 600 Progressive 23 98 1 5G 80 1x 25 1 5G 100 29 97 1 5G 100 50 1 5G 3G 200 59 94 1 5G 3G 200 200 3G 800 4x 239 3G 800 300 3G 1200 6x 359 3G 1200 YPbPr 4 2 2 2048 1080 10 Progressive 23 98 1 5G 80 1x 24 1 5G 80 25 1 ...

Страница 49: ...60 10 Progressive 23 98 3G 240 1x 24 3G 240 25 3G 250 29 97 3G 300 50 3G 500 59 94 3G 600 DNxHD145 YPbPr 4 2 2 1920 1080 8 Interlace 25 1 5G 121 1x 29 97 1 5G 145 Progressive 50 1 5G 3G 242 59 94 1 5G 3G 290 DNxHD220x YPbPr 4 2 2 1920 1080 10 Interlace 25 1 5G 184 1x 29 97 1 5G 220 Progressive 50 1 5G 3G 367 59 94 1 5G 3G 440 COMPRS SIGNAL SIZE DEPTH SCAN FRAME SDI Rec Rate MULTIPLE ...

Страница 50: ...s Compression XAVC Avid DNxHD R Audio Digital audio signal format Sampling frequency 48 kHz video sync Quantization 24 bits Headroom 20 dB 18 dB 16 dB 15 dB 12 dB 9 dB selectable I O connectors When ENCODER mode is selected per board HD SDI INPUT 1 to 4 BNC 4 HD SDI 1 485 Gbps SMPTE292M BTA S004B standard 3G SDI 2 97 GHz SMPTE 424M Level A B HD SDI OUTPUT INPUT MONITOR 5 to 8 BNC 4 HD SDI 1 485 Gb...

Страница 51: ...ccessfully SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE OF THIS UNIT OR ITS RECORDING MEDIA EXTERNAL STORAGE SYSTEMS OR ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE Always verify that the unit is operating properly before use SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING BUT NOT LIMI...

Страница 52: ...LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM MPEG LA is offering licenses for i manufacturing sales of any storage media storing MPEG 4 Visual video information ii distribution broadcasting of MPEG 4 Visual video information i...

Страница 53: ... trademark of the Mozilla Foundation in the United States and other countries 1995 2013 Opera Browser Opera browser and Opera logo are trademarks of Opera Software ASA Mac OS and Safari are trademarks of Apple Inc registered in the US and other countries All other product names and brand names are registered trademarks or trademarks of their respective owners Trademarked items are not indicated by...

Страница 54: ...Sony Corporation PWS 4400 SYL 4 531 287 14 1 2013 ...

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