2-680-300-01(1)
eBook
Symptom
Cause or corrective action
An eBook cannot be
read.
You may not have signed up for the
service or authorized which is necessary
for reading eBooks. Authorize your
computer and Sony Reader.
You may have tried to read the
content owned by another user.
The content owned by another
user cannot be read.
The authorization data may be
damaged caused by a shut down
while reading an eBook. De-
authorize your computer and Sony
Reader, then authorize again.
Memory card
Symptom
Cause or corrective action
Content on a
memory card cannot
be read/played/
viewed.
Check that the memory card is inserted
in the Media slot in the correct direction.
Clean the terminal area of memory card
gently with a soft cloth if it is dirty.
Content cannot be
transferred to a
memory card.
Release the erasure prevention switch if
it is locked.
There is not enough free space on the
memory card. Delete unnecessary data.
A memory card
cannot be
recognized.
A memory card which is not formatted
with FAT may not be able to be
recognized on CONNECT Reader.
When formatting a memory card, format
it using the formatter supplied with the
memory card, or using Windows
Explorer by specifying FAT.
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