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Troubleshooting

This section describes how to troubleshoot common problems. You can also find helpful information on how to use your
computer's hardware features and preinstalled software. Your computer may not be equipped with all of the features or
software discussed in this section, depending on the system configuration purchased.



About VAIO Computer Functions



About Software



About Using the Optical Disc Drive(s)



About the Mouse and Keyboard



About the Modem



About the Speakers



About Using a Microphone



About Using Peripheral Equipment

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Содержание PCV-RZ20C

Страница 1: ...ned to help you to become familiar with the hardware and software applications included with your system View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such as descriptions and contact information Page 1 ...

Страница 2: ...state of the art computer functionality with the latest audio video and information technology features Unpacking your Computer Planning An Ergonomic Work Space Locating Controls And Ports Setting Up Your Computer Turning On your Computer Registering your Computer Setting Up your Dial up Connection Turning Off your Computer Page 2 ...

Страница 3: ...specifications sheet for details about supplied accessories Giga Pocket Personal Video Recorder accessories For models equipped with Giga Pocket features Manuals VAIO Digital Studio Computer Quick Start Provides basic information on setting up and registering your computer The Quick Start also provides resources for technical support safety guidelines and owner s information Microsoft Windows XP g...

Страница 4: ...drive This online guide provides information designed to help you become familiar with your DVD RW drive and the DVD burning software applications included with your computer To access this online information 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help and Support menu click Creating DVDs Specifications This online specification sheet describes the hardwar...

Страница 5: ...r rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on t...

Страница 6: ...controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your system see the online specifications sheet About the Front Panel PCV RZ series model About the Back Panel PCV RZ series model About the Remote Control For models equipped with Giga Pocket features About the Front Panel PCV RX series model About the Back Panel PCV RX ...

Страница 7: ... that enable you to connect compatible peripheral devices Front panel PCV RZ series model 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading...

Страница 8: ...able optional Video In jack Connection for a video cable supplied Audio L In jack Audio R In jack Connection for an audio cable supplied 11 Optical drive 1 eject button Ejects a disc from Optical drive 1 12 Optical drive 2 eject button Ejects a disc from Optical drive 2 13 Memory Stick media slot and access indicator Reads and writes data from and to a Memory Stick media The access indicator light...

Страница 9: ...ns operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK devices to your system such as an optical or hard disk drive confirm their operating system compat...

Страница 10: ...l locate and identify the ports on your computer Back panel PCV RZ series model 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Printer port Connection for a parallel device such as a printer or scanner 5 Monitor port1 Connection for a standard display Page 10 ...

Страница 11: ... headphones Line In jack Connection for an audio device 9 Monitor port2 Connection for a standard display 10 Monitor DVI port3 Connection for a DVI monitor 11 Telephone jack Connection for a telephone cable optional to the computer 12 Speaker DC Out jack4 Connection for the speaker power cable 13 S P DIF optical out port Connection for a digital audio or optical device 14 Ethernet port Connection ...

Страница 12: ...ion for a coaxial cable supplied 17 Modem line jack Connection for the modem supplied cable to the wall jack 1 This monitor port may have a cover indicating that it is not available for use O n some models the monitor port location may be in a different location 2 O n some locations the monitor port location may be in a different location 3 A DV I monitor port is available on selected models only ...

Страница 13: ...elect channels and set viewing preferences This section describes the basic functions of your remote commander Remote control 1 MUTE button Press to turn off the sound Press again to restore the sound 2 Channel number buttons 1 9 Press to select specific channels Press the ENT button to activate channel selection JUMP button Press to return to the previous channel Press again to return to the curr...

Страница 14: ...Y button During DVD playback in full screen mode press to show the settings window When using Giga Pocket software press to display the TV Recording deck and playback deck screens Press again to hide these views TV VIDEO button Press to change the on screen image from the TV Recording deck to external video equipment such as your VCR Note You cannot change the input source while recording 6 REW an...

Страница 15: ... shortcut menu of available software applications Press again to hide this window Note For Giga Pocket software the Select Video Capsules window displays START button Press to start the selected software CLOSE button Press to close the current software FUNCTION button When Giga Pocket software is selected with the Menu button press to switch from the TV recording deck to the playback deck When usi...

Страница 16: ...player software for details When using Giga Pocket software press to display Video Capsule listings When using SonicStage software press to display Playlists When using VAIO Media software press to display the main menu 17 Direction and ENTER buttons Press a direction arrow to navigate Press ENTER to select 18 RETURN button Press to return to the previous screen Note This function is not available...

Страница 17: ... Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading and writing data from and to a floppy disk 5 Optical drive access indicator Light is amber...

Страница 18: ... Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Memory Stick media slot Reads and writes data from and to a Memory Stick media 12 Floppy disk eject button Ejects a floppy disk 13 Universal Serial Bus USB 2 0 ports 4 Connections for compatible high full low speed USB devices For your convenience your computer includes USB and i LINK ports on...

Страница 19: ...s and jacks on your computer Back panel PCV RX series model 1 Mouse port Connection for a PS 2 mouse 2 Keyboard port Connection for a PS 2 Keyboard 3 Printer port Connection for a parallel device such as a printer or scanner 4 Monitor port1 Connection for a standard display 5 i LINK 6 pin S400 port IEEE 1394 Connection for a compatible digital device 6 S P DIF optical out port Page 19 ...

Страница 20: ...ack Connection for a telephone cable optional to the computer 11 AC Input port Connection for the supplied power cord 12 Speaker DC Out jack3 Connection for the speaker power cable 13 Ethernet port Connection for a 10BASE T 100BASE TX Ethernet The port marked with Network is for LAN connections only 14 Monitor DVI port4 Connection for a DVI monitor 15 Modem line jack Connection for the supplied mo...

Страница 21: ...in a different location 3 The speaker model supplied with your computer may vary depending on the system purchased See the online specification sheet for information on supplied accessories 4 A DV I monitor port is available on selected models only Page 21 ...

Страница 22: ...n of the controls ports and jacks may vary from the illustrations shown in this section See the online specifications sheet for your system s hardware configuration Connecting a Display Monitor Connecting the Speakers Connecting the Keyboard and Mouse Connecting the Power Cords Turning On your Computer Page 22 ...

Страница 23: ...itor port 2 If necessary plug the display s cable into the rear of the display To connect a display PCV RZ series model To connect a DVI display PCV RZ series model Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 23 ...

Страница 24: ...Headphones jack located on the back panel of your computer 3 Plug the jack end yellow of the speaker power cable into the DC In jack yellow on the back of the right speaker 4 Plug the jack end black of the speaker power cable into the DC Out jack located on the back panel of your computer To connect the PCVA SP4 speakers PCV RZ series model To connect the PCVA SP3A speakers PCV RX series model Pag...

Страница 25: ...Page 25 ...

Страница 26: ...rd and Mouse 1 Plug the keyboard cable into the keyboard port on the back of the computer 2 Plug the mouse cable into the mouse port on the back of the computer To connect the keyboard and mouse PCV RZ series model Page 26 ...

Страница 27: ...r end of the cable into the wall jack To connect the telephone and modem cables PCV RZ series model Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the E...

Страница 28: ... Power Cords 1 Plug the power cord into the back of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords PCV RZ series model Page 28 ...

Страница 29: ...r Respond to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button on the right speaker to turn on the power To turn on your computer PCV RZ series model with PCVA SP4 speakers To turn on your computer PCV RX series model with PCVA SP3A speakers shown Page 29 ...

Страница 30: ...oot problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opp...

Страница 31: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 31 ...

Страница 32: ...5 Follow the on screen instructions to finish setting up your dial up connection Page 32 ...

Страница 33: ...ion Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead About the power button If your system stops responding press and hold the Power button for...

Страница 34: ...ttings Your computer may not be equipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online specifications sheet About Your Hard Disk Drive About i LINK Compatibility About the Memory Stick Media Slot About VAIO Action Setup About the Sony Software Window Design Pag...

Страница 35: ...enting your hard disk drive If you encounter frame dropping while recording digital video onto your hard disk drive defragmentation may be necessary 1 Deactivate your screen saver and close other open applications if applicable 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box a...

Страница 36: ...mber 1 888 315 7669 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for info...

Страница 37: ... and versatile data storage media designed for exchanging and sharing digital data with similarly equipped products Memory Stick media do not support video file playback First copy the video file to your hard disk drive and then playback the file Inserting a Memory Stick media 1 Use your fingertip to pull open the upper front panel cover as shown Opening the front panel PCV RZ series model 2 Inser...

Страница 38: ...a from the slot carefully Removing the Memory Stick Media PCV RZ series model Do not remove the Memory Stick media while the media access indicator light is on The media or its data may become damaged Protecting data on Memory Stick media Memory Stick media contain a write protect tab The write protect tab prevents accidental changes to information recorded on your Memory Stick media When you slid...

Страница 39: ...Locking the Memory Stick Media Page 39 ...

Страница 40: ...lications 1 Click Start in the Windows taskbar and select All Programs 2 Select VAIO Action Setup then click VAIO Action Setup You can also double click the VAIO Action Setup icon located in the Windows taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications ap...

Страница 41: ...ontrol Panel Options 3 Click UI Design Selector 4 Click or and select the desired design 5 Click Apply 6 The UI Design Selector window design changes The window design for your Sony software matches the UI Design Selector window 7 To try another selection click or then click Apply 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design display...

Страница 42: ...es and maintenance on your system For more information on upgrading your computer see your model s System Reference Manual You can download the System Reference Manual from the Sony Web site at http www sony com pcsupport Overview About the Side Panel About Add on Card Installation About Installing Memory About the Lithium Battery About Hard Disk Drive Installation Page 42 ...

Страница 43: ...em may vary from the illustrations depending on the computer purchased To view the specific hardware configuration for your system see the online specifications sheet You may need to temporarily remove add on cards or other components that may be near the slot cover you plan to remove Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the procedures describ...

Страница 44: ...e side panel up and set aside Removing the side panel PCV RZ series model Removing the side panel PCV RX series model 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and disconnect any peripheral devices 3 Locate the tab on the upper right side of the rear panel and pull it back until the side panel releases 4 Lift the side panel away from ...

Страница 45: ...on the side panel to the tracks on the chassis frame 3 Gently slide the side panel onto the chassis until the tabs lock the panel into place Replacing the side panel PCV RZ series model Replacing the side panel PCV RX series model 1 Align the tabs on the side panel to the chassis rim 2 Press the side panel firmly against the unit until it snaps into place Replacing the side panel PCV RX series mod...

Страница 46: ...computer installing an Add on Card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the side panel See About the Side Panel 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or...

Страница 47: ...nal cables that the card requires See the instructions supplied with the add on card 7 Replace the side panel See About the Side Panel 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 47 ...

Страница 48: ...uter and all peripheral devices 3 Remove the side panel See About the Side Panel 4 Gently place the unit on its side If necessary remove any cables add on cards or other components to access the memory module slots To remove the power supply for PCV RX series model only 1 Remove the screw that secures the power supply unit to the chassis 2 Pull the tab that releases the power supply from the chass...

Страница 49: ... supply for PCV RX series model only 1 Remove the screw that secures the power supply unit to the chassis 2 Pull the tab that releases the power supply from the chassis 3 Slide the power supply unit up until it clears the chassis 4 Rotate the power supply to an upside down position and rest it beside the chassis 5 Remove the memory module from its anti static package handling it by the the edges 6...

Страница 50: ... pressure The module clicks into place 9 Reinstall any components or add on cards you may have removed To Reinstall the power supply for PCV RX series models only 1 Rotate the power supply unit to its original position and slide it into the chassis until the tab snaps into position 2 Replace the screw that secures the power supply to the chassis 10 Replace the side panel See About the Side Panel P...

Страница 51: ...talling a lithium battery PCV RZ series model 7 Replace the side panel See About the Side Panel The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wish to customize your BIOS settings do not run the Setup utility Dispose of the lithium battery ...

Страница 52: ...ct the appropriate model series from the submenu 2 Click the link for your computer model number The model specific support page appears 3 Under Documentation click System Reference Manual or System Reference Guide Observe the proper safety precautions when you upgrade your Sony computer See Before upgrading your computer Installing an additional hard disk drive 1 Shut down your computer and turn ...

Страница 53: ...ugh the holes on each side of the drive holder Attaching the drive screws Your new hard disk drive is supplied with the necessary screws Do not overtighten these screws when securing the drive to the drive holder 10 Align the drive holder with the tracks on the inside of the chassis Slide the drive holder in completely 11 Push down on the drive holder tab to lock the drive into position Page 53 ...

Страница 54: ...ed with the drive Replacing the drive holder PCV RZ series model Replacing the drive holder PCV RX series model 15 Replace the side panel See About the Side Panel 16 Reconnect the power cord to your computer Identifying the additional hard disk space When you initialize the new hard disk it must be configured as an extended partition in Windows NT file system NTFS format 1 Log on to Windows as Adm...

Страница 55: ...tialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partition wizard appears 8 Follow the wizard s on screen instructions to complete the process The Windows XP operating system recognizes the new hard disk drive and applies the NTFS format Page 55 ...

Страница 56: ...stem And Application Recovery CD s You can restore your system individual software applications or drivers using the Recovery CDs Using the System Recovery CD s Using the Application Recovery CD s Page 56 ...

Страница 57: ...r you purchased The System Recovery process removes all software that you may have installed since you started using your computer Reinstall any applications that were not included with the computer when you purchased it If you experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of y...

Страница 58: ...rd disk drive You can set the partition sizes for both the Drive C and Drive D The original preinstalled operating system and software applications are restored Factory Default Settings Recovery All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software are restored The System Recovery utility does not back up your system s...

Страница 59: ... computer Your screen displays the downloading progress Starting VAIO Recovery Utility 6 When the VAIO System Recovery Utility dialog box appears click Next 7 The Notes on Use window appears Click Next 8 On the Main Menu Product Recovery window select the appropriate option to recover your system Follow the on screen instructions to complete the recovery process Your system may include one or more...

Страница 60: ...ased You can reinstall a specific application or driver to correct a problem that you are experiencing with your computer or peripheral hardware You may not need to reinstall the entire contents of your hard drive to correct certain problems You must be in Windows to run the Application Recovery CD utility To reinstall all of the software that shipped with your computer use the System Recovery CD ...

Страница 61: ...overy CD into the upper optical drive 4 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 5 Double click the Software folder Icons representing the original preinstalled software are displayed 6 Double click the application you want to reinstall The software s installation wizard begins 7 Follow the on screen instructions to complete the application recovery ...

Страница 62: ...ton 4 Right click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu The Hardware Update Wizard appears 5 Follow the on screen instructions to locate the device and reinstall the appropriate device driver If Windows XP does not reinstall the device driver s follow the steps in the next section to reinstall the device dri...

Страница 63: ...ROM 9 Select the check box for Include this location in the search and click Browse The Browse for Folder dialog box appears 10 Navigate to the optical drive and click to select the Application Recovery CD The CD contents are displayed 11 Click to open the drivers folder and click the folder for the device you want to reinstall 12 Click OK to return to the Hardware Update Wizard Click Next 13 Sele...

Страница 64: ...talled software Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Software About Using the Optical Disc Drive s About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 64 ...

Страница 65: ...tatus message Not responding 3 Select the application that has a Not Responding status and click End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you c...

Страница 66: ...enu click VAIO User Guide How do I change the video resolution of my display 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK How do I change the parallel port type to ECP EPP or bi ...

Страница 67: ...ink The Welcome page displays in the right side frame 4 Locate the link in the text View the VAIO Computer Specifications 1 C ertain V A IO computers are not equipped with a floppy disk drive You can purchase this equipment separately 2 Your V A IO computer may not be equipped with a parallel port See the online specifications sheet for details on your computer s hardware configuration Page 67 ...

Страница 68: ...out erasing your personal data files Creates restore points daily and when software applications or utilities are installed Maintains storage of one to three weeks of past restore points Enables you to create your own custom restore points Locates the dates associated with the restore points Performs restorations that are reversible Enables different types of restore points To Use the System Resto...

Страница 69: ...additional copies click Yes write these files to another CD insert a blank CD R or CD RW disc and click Next To copy files to a DVD using preinstalled software If your VAIO computer is equipped with a DVD RW or DVD RW drive you can copy files to DVD recordable media using the preinstalled RecordNow software To learn more about using RecordNow refer to the software s Help 1 Click Start in the Windo...

Страница 70: ...e disc is in the tray with the label side facing up Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software for more information Why isn t my DVD playing proper...

Страница 71: ...s not dirty or damaged To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software for more information Why doesn t my optical drive DVD RW or DVD RW record to CD RW media at higher speeds If you are having difficulty formatting CD RW media with your installed DVD RW or DVD RW drive verify that your CD RW media supports high speed writing See the...

Страница 72: ...e follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket Return the mouse ball to...

Страница 73: ... that the telephone line is working properly You can verify the line by plugging in an external device such as a standard telephone or fax machine and listening for a dial tone Check that the access telephone number POP is correct All software applications that are preinstalled by Sony are compatible with your computer s modem If you have installed other software contact the software publisher for...

Страница 74: ...3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 74 ...

Страница 75: ...akers if headphones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust ...

Страница 76: ... Audio Devices then click Sounds and Audio Devices 3 From the Audio tab locate the Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Adjust volume for select the Recording option Click OK 6 From the Reco...

Страница 77: ...cently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer installation If the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver choose Have...

Страница 78: ...ces using storage media and locating upgrade procedures A support resource listing is also provided to help you locate the appropriate support options About the Power Source About Disposing of the Lithium Battery About Handling the Computer System About Handling a Monitor Display About DVD CD and Floppy Disk Media Page 78 ...

Страница 79: ...ns you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you m...

Страница 80: ... Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 ma...

Страница 81: ...sonnel before operating it any further Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic p...

Страница 82: ...the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen s...

Страница 83: ...eaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Handling floppy disks1 Do not ope...

Страница 84: ...blems or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Contacting Sony for Help and Support Page 84 ...

Страница 85: ...rom the VAIO Help and Support Center menu click VAIO User Guide 3 Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view this online information 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays i...

Страница 86: ...fications sheet Computing support is free of charge for 90 days after the original date of purchase Your computer may not be supplied with all of the software discussed in this section depending on the system configuration you purchased To view the specific software preinstalled on your computer see the online specifications sheet Page 86 ...

Страница 87: ...cting Sony for Help and Support If the information provided with your VAIO computer does not provide an immediate solution or you would like to get direct support contact Sony online or by telephone Page 87 ...

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