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Getting Help
Using the Product Recovery CD-ROMs
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Procedure for a system recovery
1
Take the Recovery CD-ROM.
2
Turn on your computer (using AC power only) and insert the Recovery CD-ROM
in the CD-ROM drive.
3
Shut down your computer (slide the power switch forward and hold it for more
than four seconds).
4
Wait ten seconds and turn your computer back on.
5
Click “OK” to confirm that you have read and accepted the Microsoft End-User
License Agreement.
6
The system recovery screen appears next. If you're really sure that you do not
mind losing all your data, click “YES”.
7
You will get a final warning. If you select “GO”, all data will be removed
permanently and the recovery process will start.
If your computer does not start the system recovery utility.
Please refer to your Customer Service Guide to contact VAIO-Link by phone or by fax.
Performing an Application Recovery.
The application recovery utility allows you to reinstall individual applications.
Reinstalling a program can fix the problems encountered if it does not run correctly
any more.
✍
The recovery process takes
between 10 to 20 minutes to
complete.