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Getting Help
This section provides the many support options that are available for your
VAIO
®
Notebook.
Sony provides several support options for your VAIO Notebook. When you
have questions about your notebook and the preinstalled software, check
these sources for answers, in the sequence listed below.
Support Options
If you have questions about your notebook or the preinstalled software, refer to
the following sources for answers in the sequence listed below.
1 VAIO
®
Notebook User Guide
This User Guide contains information on product specifications and on how to get the
most from your notebook, find help, customize your notebook, and solve common
problems. To access this User Guide, click Start on the Windows
®
taskbar, select Help
Center and VAIO Documentation.
2 Manuals and online help files that may accompany your preinstalled
software
Most of the manuals for preinstalled software are located on your hard disk drive as
online help files. You can access the online help files from the Help menu in the specific
application. A printed manual is available for some applications.
3 VAIO Support Agent
VAIO Support Agent can be accessed from the Windows desktop. Using advanced
diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your
applications, network settings, and other important software settings. When your
software is protected, you can use VAIO Support Agent to repair software problems by
restoring your software to any of the previously protected states.