Troubleshooting
61
When I press Fn+F3, I see the message “Sound Disabled”
Use the following procedure to enable sound:
1
Click Start, select Settings, and click Control Panel.
2
Click the System icon.
3
Click the Device Manager tab.
4
Click Sound, video & game controllers.
5
Double-click Yamaha DS-XG PCI Audio CODEC (WDM).
6
Uncheck the “Disable in this hardware profile” box.
7
Click Okay. Sound is now enabled.
My modem does not work
❑
Check that the phone line is plugged into the line jack. See
“Connecting a Phone Line” on page 36 for details.
❑
Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.
❑
Check that the phone number the program is dialing is correct.
❑
Check that the software you are using is compatible with the
notebook computer modem. (All preinstalled programs are
compatible.) Call the software publisher or Sony Customer Support.
My modem connection is slow
The computer’s modem uses K56flex
TM
technology/V.90. Many factors
influence modem connection speed, including telephone line noise or
compatibility with telephone equipment (such as fax machines or other
modems). If you think your modem is not connecting properly to other
PC-based modems, fax machines, or your Internet Service Provider, check
the following:
❑
Have your phone company check that your phone line is free from
any line noise.
❑
If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.
❑
If you are having a problem connecting with your Internet Service
Provider, check that the ISP is not experiencing technical problems.
❑
If you have a second phone line available, try connecting the modem
to that line.
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