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Sony

Notebook U

er Guide

Getting help

Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook.
Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.

❑

About the computer and software

(page 83)

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About the display

(page 87)

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About CD-ROMs and floppy disks

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About peripherals

(page 93)

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About digital video captures and DVgate

(page 94)

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About power management

(page 95)

❑

About i.LINK™ devices

(page 95)

Содержание PCG-GRZ615G

Страница 1: ...N Sony Notebook User Guide P C G G R Z s e r i e s ...

Страница 2: ...ation and other rights owners Use of this copyright protection technology must be authorised by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorised by Macrovision Corporation Reverse engineering or disassembly is prohibited Sony Corporation reserves the right to make any modification to this manual or the information contained herein at ...

Страница 3: ... notice All other trademarks are trademarks of their respective owners ENERGY STAR As an ENERGY STAR Partner Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and their office equipment The program backs the developme...

Страница 4: ... modem during a severe electrical storm Do not use the modem or a telephone to report a gas leak in the vicinity of the leak To change the backup battery please contact your nearest Sony Service Centre Before you connect peripherals turn off the computer and all peripherals Connect the power cord only after connecting all cables Turn on the computer only after turning off all peripherals Do not mo...

Страница 5: ... only with the supplied AC adapter To disconnect your notebook completely from mains voltage unplug the AC adapter Please make sure that the socket outlet is easily accessible Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface Optical disc drive Misuse of the optical instruments supplied with your notebook can cause eye haza...

Страница 6: ...s these EU DoC s on the website http www compliance sony de as a service to our customers You can search for all Declarations of Conformity available for a specific product by typing in the model name in the search box above A list of matching documents will be displayed and can be downloaded Please note that the availability of declarations depends on the scope of the EU Directives and the indivi...

Страница 7: ... C 140 F or incinerate Dispose of used batteries promptly and properly Keep away from children In some areas the disposal of lithium ion batteries in household or business waste may be prohibited Use the public collection system Disposing of internal memory backup battery Your notebook is equipped with an internal memory backup battery that should not have to be replaced during the lifetime of the...

Страница 8: ...ntage of today s advanced multimedia applications games and entertainment software Multimedia features Enjoy audio and video CDs Interconnectivity Your computer has Ethernet and i LINK functionalities i LINK is a bi directional digital interface for exchanging data Windows Your system includes the Microsoft Windows XP Home Edition Service Pack 1 operating system Communications Access popular onlin...

Страница 9: ...hooting and VAIO Link information An Application CD guide which explains the purpose and use of the final system recovery CD Use this when re installing bundled software Your Sony Guarantee conditions A Safety Regulations leaflet A Modem Regulations leaflet Online documentation The online documentation contains the following references guides 1 The Hardware Guide Using Your Sony Notebook shows you...

Страница 10: ...tal camera Customizing your computer explains how to set your system and power management Installing and updating applications explains how to install run or uninstall a software application Managing drivers explains how to install update or uninstall a driver Using the Product Recovery CD ROMs explains how to perform a system and application recovery Using partitioned drives tells you what you ca...

Страница 11: ...owing items are in the box If you find an extra phone plug in the box see Using the correct phone plug page 51 1 Main unit 6 Weight saver 2 Product recovery CD ROMs 7 Phone cable 3 Documentation pack 8 Power cord 4 AC adapter 9 Phone plug country specific 5 Rechargeable battery pack ...

Страница 12: ...f you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touchpad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your f...

Страница 13: ...t create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or s...

Страница 14: ...l devices Locating controls and connectors page 14 Connecting a power source page 19 Starting your notebook page 26 Shutting down your notebook page 27 Using the keyboard page 28 Using the touchpad page 33 Using the CD RW DVD ROM drive page 34 Using the weight saver page 37 Using PC Cards page 38 Using Memory Stick page 41 Using the modem page 50 Using power saving modes page 52 ...

Страница 15: ... Notebook User Guide Using your notebook 14 n N Locating controls and connectors Right Do not cover the ventilation slot when the computer is on 1 Ventilation slot page 17 2 Hard disk 3 Battery bay page 20 ...

Страница 16: ...k 15 n N Left 1 i LINK IEEE1394 S400 port page 75 2 MagicGate Memory Stick slot page 41 3 PC Card slots page 38 4 Multipurpose bay for weight saver or second battery with weight saver or removable CD RW DVD ROM drive page 20 page 37 page 34 S400 ...

Страница 17: ... page 32 2 Speakers page 66 9 Memory Stick indicator page 32 3 Keyboard page 28 10 Num Lock indicator page 32 4 Touchpad page 33 11 Caps Lock indicator page 32 5 Left right buttons page 33 12 Scroll Lock indicator page 32 6 Power indicator page 32 13 Power button page 26 7 Battery 1 and 2 indicators page 32 ...

Страница 18: ...hen the computer is on 1 Ventilation slot page 17 2 DC In page 19 3 Printer connector page 73 4 Monitor VGA connector page 60 5 AV Out connector page 63 6 Ethernet connector network page 78 7 2 USB Full Low ports page 69 8 Modem connector page 50 9 Microphone connector page 67 10 Headphone connector for headphones or external speakers page 66 11 USB port page 69 ...

Страница 19: ...Sony Notebook User Guide Using your notebook 18 n N Bottom 1 Tilt stands page 11 2 Multi purpose bay release lever page 20 3 Memory module cover page 96 4 Port replicator connector cover page 56 ...

Страница 20: ...proceed as follows 1 Plug the cable attached to the AC adapter 1 into the DC In connector 2 on the computer 2 Plug one end of the power cord 3 into the AC adapter 3 Plug the other end of the power cord into an AC outlet Use your notebook only with the supplied AC adapter To disconnect your notebook completely from mains voltage unplug the AC adapter Make sure that the socket outlet is easily acces...

Страница 21: ...e battery pack supplied with your computer is not fully charged at the time of purchase Inserting the battery pack To insert the battery pack proceed as follows 1 Open the cover of the battery bay 2 Insert the battery pack with the label facing up into the battery bay on the right side of the computer 3 Close the cover of the battery bay until it clicks When the computer is directly connected to A...

Страница 22: ...rging for 3 5 hour There are two battery indicator lights on the computer 1 indicates the status of the battery pack in the battery bay on the right side of the computer 2 indicates the status of the battery pack in the multi purpose bay on the left side of the computer When the battery is running out of power both the battery and power indicators blink Keep the battery pack in the computer while ...

Страница 23: ... indicators start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or Hibernate When the computer is directly connected to AC power and has a battery pack inserte...

Страница 24: ...second battery pack proceed as follows 1 If the weight saver or the optical disc drive is in the multi purpose bay 1 remove it 2 Insert the battery pack 2 into the multi purpose bay The battery 2 indicator light turns on 3 Attach the weight saver 3 to the computer to stabilize the battery pack 4 Slide the eject lever on the bottom of the weight saver toward the front of the computer to lock it If ...

Страница 25: ...attery pack To charge the second battery pack proceed as follows 1 Keep the battery pack 1 3 in the computer while it is connected to AC power The battery indicator 2 flashes while the battery is charging 2 When the battery indicator stops flashing the battery is 85 charged ...

Страница 26: ...the second battery pack To remove the second battery pack proceed as follows 1 Slide the multi purpose bay release lever on the bottom of the computer in the direction of the arrow 2 Remove the weight saver 3 Pull out the battery pack 4 Reinsert the weight saver ...

Страница 27: ...ress the power button 2 of the computer until the green power indicator 3 light turns on 3 If necessary press Fn F5 to adjust the brightness controls for the LCD display To increase the brightness use the up or right arrow keys To decrease use the down or left arrow keys Fn F5 is only possible if Windows is running If you press the power button for more than four seconds the computer will turn off...

Страница 28: ... down your computer Close all software in use If applicable remove the PC Card To do so double click the Safely Remove Hardware icon in the taskbar Select the hardware you want to unplug and click Stop Disconnect any USB devices Press Alt F4 and select Turn Off from the screen that appears If this does not work you can press the power button for more than four seconds This will shut down the compu...

Страница 29: ...Sony Notebook User Guide Using your notebook 28 n N Using the keyboard Your keyboard is very similar to a desktop computer s but has additional keys that perform specific notebook related tasks ...

Страница 30: ...is equivalent to clicking the right mouse button Numeric keypad area 7 Contains the keys found on a typical calculator Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction Note that you must press the Num Lock key to activate the numeric keypad When you do so the Num Lock indicator illuminates Operator keys 8 11 12 Several keys are al...

Страница 31: ...nt to selecting Search from the Start menu Ctrl F Displays the Search Results Computers window where you can locate other computers M Minimises all displayed windows Shift M Returns all minimised windows to their previous size R Displays the Run window This is equivalent to selecting Run from the Start menu Fn Insert Displays the System Properties window This is equivalent to double clicking the S...

Страница 32: ...s of the LCD To increase lightness intensity press Fn F5 and then or To decrease light intensity press Fn F5 and then or Fn F7 switch to the external display Toggles between the LCD external display connected to the monitor connector and both LCD and external display This function can only be used by the first user to log in It will not work under a second user account Fn F8 Toggles between the LC...

Страница 33: ...ght On Off Hard disk Data is read from or written to the hard drive The hard drive is not being accessed Num Lock Turns on when the number keys in the numeric keypad are active Turns off when the alphanumeric character keys in the keypad area are active Caps Lock Turns on when the characters appear in uppercase as you type The Shift key lowers the case of typed characters when Caps Lock is on Turn...

Страница 34: ...e pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touchpad to scroll vertically Move your finger along the bottom to scroll horizontally...

Страница 35: ...annot insert or remove a disc Be sure to seat the disc firmly over the disc drive hub fingers If you do not seat the disc firmly you could damage your disc drive and you may not be able to open the tray When you finish using a disc wait until the LED indicator turns off and then press the eject button to remove the disc If the disc does not come out when you press the eject button go to Windows Ex...

Страница 36: ... To complete this process follow the instructions included with your software Only use circular discs Do not use discs with any other shape star heart card etc as this may damage the CD RW drive Do not strike or shake the computer while writing data to a disc For optimal writing speed deactivate the screensaver before writing data to a disc Memory resident disc utilities may cause unstable operati...

Страница 37: ...y may cause the system to become unstable Make sure that the screensaver is deactivated Depending on the display setup properties you selected you may use the Fn F command to expand the screen to full screen size Region codes indicators are labelled on the DVD discs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means ...

Страница 38: ... are installed in the multi purpose bay To attach the weight saver proceed as follows 1 If another device is in the multi purpose bay remove the device 2 Slide the weight saver in the direction of the arrow until it clicks into place To remove the weight saver proceed as follows 1 Slide the multi purpose bay release lever on the bottom of the computer in the direction of the arrow 2 Remove the wei...

Страница 39: ...tected by your system The Safely Remove Hardware icon appears in the system tray Some devices may not function properly if you repeat Returning to Normal mode from Standby mode or Hibernate mode The computer will return to its original state if you restart it The PC Card slots can accommodate at the same time two Type I two Type II or one Type III PC Card These slots are compatible with Card Bus p...

Страница 40: ...ting the PC Card in the correct direction See the manual supplied with your PC Card for more information on use For some PC Cards if you alternate between Normal power operation and Standby or Hibernate power management modes while the card is inserted you may find that a device connected to your system is not recognised Reboot your system to correct the problem Do not carry your notebook while to...

Страница 41: ...Card release button a second time so that the PC Card pops out 10 Gently take hold of the Card and pull it out of the slot 11 If the PC Card release button is still out push it back in to close the front panel cover If you unplug the PC Card from the computer when it is still turned on your system might crash and you might lose data that you did not save before Before you remove the PC Card click ...

Страница 42: ...ing that can be converted into digital data such as pictures music words sounds movies and photographs Foreseen as the universal data storage device of the future the Memory Stick can already be used with an ever increasing range of compatible products including Audio systems Visual devices VAIO products CLIE handhelds Mobile phones There are currently two different types of Memory Stick The gener...

Страница 43: ... be small lightweight and attractive in their design Capacity Its data capacity far exceeds that of a floppy disk Security its lock option means you can protect your data from accidental erasure Versatility memory capacity ranges from 4 MB up to 128 MB the equivalent capacity of 88 floppy disks Reliability by way of protecting the hardware and its contents the number of terminals is reduced to onl...

Страница 44: ... you can expand the capabilities of your VAIO computer in the following scenarios With your still digital camera share your holiday pictures instantly by e mail From your handycam to your VAIO make the most of your captured moments with the VAIO s movie editing tools Carry pictures on you by copying image files from the Internet to your VAIO to your CLIE handheld With your voice recorder add your ...

Страница 45: ...following features 32 64 and 128 MB capacity versions Storage of up to 120 minutes of audio data Download and save digital music pictures movies and more Combine data files to add music to your home movies for example Transfer and share data between several digital products MagicGate Copyright Protection Technology SDMI Secure Digital Music Initiative Compliance SonicStage software So that you fur...

Страница 46: ...y designed to manage the digital music content downloaded to the PC from CDs the Internet and or other sources Software installed on the PC records music content in encrypted form onto the hard disk As well as allowing you to enjoy music on the PC this technology protects against unauthorized distribution on the Internet Since it is compatible with MagicGate you can use SonicStage to transfer musi...

Страница 47: ...a without worrying about copyright infringement Literary works that are recorded by individuals are permitted for private usage only Compatible devices There are nearly 80 Memory Stick enabled products on the market or announced for introduction world wide ranging from camcorders and portable music players to voice recorders and many other electronic devices You can currently use Memory Sticks wit...

Страница 48: ...emory Stick Memory Sticks are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick When the erasure prevention switch is on data can be read from but not saved on the Memory Stick The 128 MB Memory...

Страница 49: ...from your digital device insert the Memory Stick with the arrow facing up and toward the Memory Stick slot 2 Carefully slide the Memory Stick into the slot until it clicks in place The Memory Stick is automatically detected by your system and appears in your My Computer window as a local drive under the appropriate letter depending on the configuration of your computer Hold the Memory Stick with t...

Страница 50: ...slot proceed as follows 1 Check that the access light is off 2 Push the Memory Stick in towards the notebook The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly It is recommended that you remove the Memory Stick before shutting down the computer ...

Страница 51: ...wall jack We recommend you to use the supplied plug because the usage of any other phone plug can decrease the connection quality Your computer cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX If you connect the modem to a parallel connected phone line the modem or the other connected device may not function properly Some ...

Страница 52: ...orrect phone plug If there are two phone plugs in the box make sure you use the correct one for the country you are in as follows UK The connector can be identified by its cuboid shape and flat pins Netherlands The connector can be identified by its protruding pins ...

Страница 53: ...select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down your computer and insert a fully charged battery Using Normal mode This is the normal state of your computer when it is in use The green power indicator light is on in this mode To save power while not working you can turn off a specific device such as the LCD or the hard...

Страница 54: ...u can change the settings either in PowerPanel right click on the PowerPanel icon and select Edit Create Profile or in the Control Panel Please note that your Control Panel settings are valid only until the next reboot Using Hibernate mode The state of the system is saved on the hard disk and power is turned off The power indicator light is off in this mode To activate Hibernate mode proceed as fo...

Страница 55: ...utomatically When the computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the notebook until its power indicator turns off ...

Страница 56: ...licator page 56 Connecting an external display page 60 Connecting external speakers page 66 Connecting an external microphone page 67 Connecting an external mouse or keyboard page 68 Connecting a Universal Serial Bus USB device page 69 Connecting a printer page 73 Connecting an i LINK device page 75 Connecting to a network LAN page 78 Hot plug and play devices should be plugged when the computer i...

Страница 57: ...ok Do not remove the AC adapter from the port replicator or the AC outlet when using the port replicator this may cause data damage or hardware malfunctions When connecting video cables to S Video out and Video out simultaneously only the S Video out connector can be used 1 DC In port page 19 7 Monitor VGA port page 60 2 USB port page 69 8 S Video out connector page 63 3 PS 2 mouse keyboard connec...

Страница 58: ... your computer to the port replicator proceed as follows 1 Disconnect all peripherals from the computer 2 Plug the cable attached to the AC adapter 1 into the DC In port 2 on the port replicator 3 3 Plug the power cord 4 into the AC adapter and an AC outlet The power indicator DC IN 5 of the port replicator turns green ...

Страница 59: ...til it clicks into place 6 Turn on the notebook When you use the port replicator for the first time the installation of the network drivers starts automatically When attaching your computer to the port replicator do not attempt to insert or remove the battery pack Lifting and turning the computer with the attached port replicator may cause a temporary loss of power Use the AC adapter that comes wi...

Страница 60: ... port replicator to disconnect the computer from the port replicator 3 Lift the notebook away from the port replicator 4 Close the port replicator connector cover on the bottom of your computer It is extremely important to close the port replicator connector cover after removing your computer from the port replicator If the cover is left open dust may get inside and damage the computer To disconne...

Страница 61: ...ay monitor Multimedia computer display TV Projector Turn off your computer and the peripherals unplug the AC adapter and the power cord before connecting the external display Connect the power cord after connecting all other cables Turn on the peripherals then turn on your computer Connected external displays are used as second screens On Windows systems only you can also use an external display t...

Страница 62: ...optional port replicator To connect a computer display proceed as follows 1 Plug the display cable 1 not supplied into the monitor VGA connector 2 on the notebook 2 If necessary plug one end of the display s power cord 3 into the display and the other end into an AC outlet You cannot use the monitor connector on your notebook when the port replicator is connected to the notebook ...

Страница 63: ...mputer display that includes built in speakers and a microphone To connect a multimedia computer display proceed as follows 1 Plug the display cable 1 into the monitor VGA connector 2 on the computer 2 Plug the speaker cable 3 into the headphone connector 4 on the computer 3 Plug the microphone cable 5 into the microphone connector 6 on the computer ...

Страница 64: ...ation on installation and use If you insert a DVD in your DVD ROM drive to watch a video on your TV the Fn F8 key combination might not activate the function to toggle between your LCD and TV Solution 1 Eject your DVD from your computer 2 Once the DVD is ejected toggle between your LCD and your TV with the combination Fn F8 Your image displays now on both LCD and TV Re insert your DVD to launch yo...

Страница 65: ...nd of the audio video cable 1 optional into the headphone connector 2 green and the other end into the Audio Left and Audio Right connectors on your TV 3 Plug one end of the S video cable 3 optional into the S Video out connector 4 and the other end into the S video connector on your TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system ...

Страница 66: ...he symbol 2 Plug the audio cable 3 not supplied into the earphone connector 4 identified by the symbol 3 Plug the RGB signal cable and the audio cable into the connectors of the projector 5 4 Connect the power cord 6 of the projector into an AC outlet You may not be able to display the computer s LCD and the external display together depending on the types of computer display and projector used Yo...

Страница 67: ...nnect external speakers proceed as follows 1 Plug the speaker cable 1 into the headphone connector 2 2 Plug the other end of the speaker cable into the external speaker 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Страница 68: ...an internal microphone If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone proceed as follows Plug the microphone cable 1 into the microphone connector 2 identified by the symbol Make sure your microphone is designed for computer use ...

Страница 69: ... time Of course you can always connect an external USB mouse or keyboard See Connecting a Universal Serial Bus USB device page 69 Before you connect or disconnect the mouse or the keyboard turn off the computer To connect an external mouse or keyboard proceed as follows Plug the mouse cable 1 or the keyboard cable 2 with the symbol facing up into the PS 2 mouse keyboard connector 3 identified by M...

Страница 70: ...our computer Before connecting or disconnecting a USB peripheral you do not need to shut down the computer You may need to install software device drivers supplied with your USB device before using the USB device There are 3 USB ports at the back of your notebook and 2 USB ports at the back of the optional port replicator Connecting a USB mouse page 70 Connecting a USB floppy disk drive page 71 ...

Страница 71: ...e USB connector you prefer to use at the back of the notebook 1 or the optional port replicator 2 Plug the USB mouse cable 2 into the USB connector You can use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on your notebook therefore you only need to plug the USB mouse into the USB connector and you can start working ...

Страница 72: ... the USB floppy disk drive cable into the USB connector The VAIO logo on the disk drive should be facing up Your USB floppy disk drive is now ready for use To remove a USB floppy disk drive proceed as follows If your computer is on wait until the floppy drive LED indicator turns off and then unplug the USB cable If the floppy disk drive is not removed properly your system may crash and you may los...

Страница 73: ...isk To remove a floppy disk proceed as follows When you have finished using the floppy disk wait until the LED indicator 1 turns off and then press the eject button 2 to remove the disk Before pressing the eject button make sure that the LED indicator is turned off If the disk does not come out by pressing the eject button disconnect the floppy disk drive from the computer Do not press the eject b...

Страница 74: ...ur computer To connect a printer using the USB connector proceed as follows 1 Plug a USB printer cable into one of the USB connectors on your notebook A USB connector is identified by the symbol on your notebook and printer 2 Plug the printer power cord into an AC outlet Before using the printer you may need to change the Printer settings in the Sony Notebook Setup software Turn off your computer ...

Страница 75: ...ct a printer using the printer connector proceed as follows 1 Plug the printer cable 1 supplied with the printer into the printer connector 2 identified by the symbol 2 Plug the printer power cord 3 into an AC outlet Before using the printer you may need to change the Printer settings in the Sony Notebook Setup software ...

Страница 76: ...lable may vary depending on the software applications you use Refer to the documentation that came with your software for more information i LINK cables compatible with your VAIO notebook include cables with the following part numbers VMC IL4415A a 1 5 meter cable with a 4 pin connector at each end VMC IL4408Series a 0 8 meter cable with a 4 pin connector at each end An i LINK connection with othe...

Страница 77: ...ication On Sony digital video cameras connectors labelled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder is an example your digital video camera recorder may need to be connected differently If your digital video camera recorder includes a Memory Stick slot you can copy images from it to your computer via a Memory Stick To do so simply copy images on the Me...

Страница 78: ...eripheral devices 77 n N Connecting two VAIO notebooks You can copy edit or delete files on another VAIO computer to your computer with an optional i LINK cable You can also print a document on a printer connected to another VAIO computer ...

Страница 79: ... network consult your Network Administrator The default settings make your computer able to connect to the network If the main unit is docked you can only use the Ethernet network connector on the port replicator For more information about connecting your notebook to the network please consult the Hardware troubleshooting section of the VAIO Link website How to troubleshoot network problems Do not...

Страница 80: ...ed brochure where you will find a brief description of the items in your box and how to setup your notebook A Specification sheet A Troubleshooting Guide where you will find all the basic information you need to start using your notebook as well as troubleshooting and VAIO Link information An Application CD Guide which explains the purpose and use of the final system recovery CD Use this when re i...

Страница 81: ...s About the Software is a short description of the features of the software delivered with your system Using Video software explains how to use Sony video software DVgate MovieShaker and Network Smart Capture Managing audio files with SonicStage explains how to convert your existing MP3 WMA and WAV format audio files into ATRAC3 format Using PictureGear Studio explains how to get the most enjoymen...

Страница 82: ...tp www club vaio sony europe com to find online tutorials about your favourite VAIO software Other sources of information The online help files that accompany your software contain instructions on using the software VAIO Link website if you have any problem with your computer you can access the VAIO Link web site Go to http www vaio link com VAIO Link Before contacting VAIO Link try to solve the p...

Страница 83: ...blems have simple solutions Please try these suggestions before contacting VAIO Link About the computer and software page 83 About the display page 87 About CD ROMs and floppy disks page 87 About sound page 91 About the modem page 92 About peripherals page 93 About digital video captures and DVgate page 94 About power management page 95 About i LINK devices page 95 ...

Страница 84: ...display check that it is plugged into a power source and turned on Check that you have switched to the external display and that the brightness and contrast controls are adjusted correctly Moisture condensation may have occurred Leave the computer off for at least one hour and then turn it on When the internal backup battery is low on power it may not be able to start your system properly Leave th...

Страница 85: ...r does not shut down You are recommended to shut down your computer using the Turn Off command on the Windows Start menu Using other methods including those listed here may result in loss of unsaved data If the Turn Off command does not work properly proceed as follows Press Ctrl Alt Delete If you have not changed the default settings you will enter the Task Manager where you can close any applica...

Страница 86: ... select Turn Off If the above method does not work press the power button and hold it for at least four seconds This turns off the power If your computer locks up while playing a CD ROM stop the CD ROM and shut down the computer by pressing Alt F4 and clicking Turn Off in the Turn off computer screen My software program locks up or crashes Contact the software publisher or designated provider for ...

Страница 87: ...io CD using SonicStage with the built in CD R module SonicStage freezes each time I want to burn audio data on a CD Reinstall the software I cannot get SonicStage to detect the MagicGate Memory Stick The error message External Device Media not found appears Make sure your Memory Stick is inserted into the MagicGate Memory Stick slot rather than via the PC Card slot Can I install the SonicStage sof...

Страница 88: ...ate the display The display mode may be set to external display mode Press and hold the Fn key while pressing F7 several times The screen image on my external display is not centred or sized properly Use the controls on your external display to adjust the image The window I have just closed continues to appear on my LCD Press the Windows key and D key twice to refresh the screen I cannot switch fr...

Страница 89: ...ware is installed according to the instructions of the program Check the volume of your speakers Clean the disc with an appropriate cleaner Moisture condensation may have occurred Do not use the computer for at least 1 hour before turning it on I cannot play a DVD ROM If a region code warning appears when you are using the DVD player it could be that the DVD ROM you are trying to play is incompati...

Страница 90: ...tivated On your computer the default DVD region code is 2 Do not change this setting using the Region Code Change function in Windows or using any other software applications System malfunctions originating from the user changing the DVD region code are beyond the scope of your warranty and will result in service charges for repair My USB floppy disk drive cannot write to a floppy disk The floppy ...

Страница 91: ...ettings tab 5 Change the Current Write Speed field 6 Click OK The VAIO notebook has a maximum recording rate of 8x for CD R and 4x for CD RW discs The disc tray does not eject even when the eject button is pressed Check that the notebook is turned on The CD writing application software may be stopping the disk from being ejected The reading speed of CD RWs is very slow Generally the reading speed ...

Страница 92: ...a USB Floppy 7 From the Action menu click Uninstall 8 Keep clicking OK until the Confirmation of deletion of device message appears 9 Select Scan for hardware changes from the Action menu The UFD5 A is recognised as drive A About sound My speakers are not producing sound The built in speakers may be turned off Press Fn F3 to turn on the speakers The speaker volume may be turned to the minimum Pres...

Страница 93: ... My microphone does not work If you are using an external microphone check that the microphone is plugged into the microphone connector correctly About the modem My internal modem does not work Check that the phone line is plugged into your computer Check that the phone line is working You can check the line by plugging in an ordinary phone and listening for a dial tone Check that the phone number...

Страница 94: ...le with fax modems If you are having a problem connecting with your Internet Service Provider check that the ISP is not experiencing technical problems If you have a second phone line available try connecting the modem to that line About peripherals I cannot use DV devices The message DV equipment seems to be disconnected or turned off appears Check that the DV device is turned on and that the cab...

Страница 95: ... Device tab If the printer port mode is set to ECP change it to bi directional If the printer port mode is set to bi directional change it to ECP Check the cable to see if you do not have missing of bend pins Try a printer self test if available to see if the printer itself is still working properly For more information please consult the manual supplied with your printer Some printers have a spec...

Страница 96: ... Alt Delete simultaneously and select Restart from the drop down list The notebook restarts 3 If the procedure does not work press and hold the power button for four seconds or longer to shut down the notebook About i LINK devices I cannot establish an i LINK connection between two VAIO computers Disconnect then reconnect the i LINK cable If you still have no connection after waiting for a while r...

Страница 97: ...k 256 MB or 512 MB of memory are preinstalled in one or both of the two available memory module bays 256 MB x 1 depending on the model you purchased If only 256 MB of memory is preinstalled you can add an optional 256 MB memory module to increase memory up to 512 MB For memory upgrades use only DDR266 CL 2 5 DDR SDRAM SO DIMMs gold lead contacts Electrostatic discharge can damage electronic compon...

Страница 98: ...D Use the special bag delivered with the memory module or wrap the module in aluminium foil to protect it from electrostatic discharge Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less ...

Страница 99: ...peripheral devices 2 Unplug the computer and remove the battery packs 3 Wait until the computer cools down 4 Turn your computer upside down 5 Open the cover on the bottom by unscrewing the screw turn counter clockwise 6 To remove the memory module pull the tabs in the direction of the arrows 1 The memory module is released 7 Pull the memory module in the direction of arrow 2 ...

Страница 100: ... memory module from its packaging 9 Install the memory module by sliding it into the memory module slot as shown 10 Press the module into place until it clicks 11 Close the computer cover 12 Tighten the screw on the bottom of the notebook 13 Turn on the computer ...

Страница 101: ...ry proceed as follows 1 Turn on the computer 2 Go to Sony Notebook Setup via the Start menu The Sony Notebook Setup dialog box appears 3 In the About this Computer tab you can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the notebook ...

Страница 102: ...anical vibration or in unstable situation Do not move your computer while the power is on Do not turn off the power or restart the computer while reading or writing data Do not use your computer in a place subject to extreme change of temperature Do not move your computer while the system is in Standby mode If the hard disk is damaged the data cannot be restored On handling the LCD screen Do not l...

Страница 103: ...uipment such as a photocopier or shredder You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the wall outlet if you will ...

Страница 104: ...faces such as rugs or blankets or near material such as curtains or draperies that may block its ventilation slots The computer uses high frequency radio signals and may cause interference to radio or TV reception Should this occur relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or...

Страница 105: ... disc Do not drop or bend the disc Fingerprints and dust on the surface of a disc may cause read errors Always hold the disc by its edge and its central hole as shown Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinning agents commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold...

Страница 106: ...ats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery If after fully charging t...

Страница 107: ...d and extended play If you experience a ringing in your ears reduce the volume or discontinue use On handling the Memory Stick Do not touch the Memory Stick connector with your finger or metallic objects Use only the label supplied with the Memory Stick as a label Do not bend drop or apply strong shock to the Memory Stick Do not disassemble or modify Memory Sticks Do not let Memory Sticks get wet ...

Страница 108: ...n use Application recovery A recovery process that enables you to recover any of the applications initially available on the computer Performing an application recovery is useful when an individual application does not run properly or to reinstall a driver when a device does not work properly Application recovery CD ROM CD ROM that enables a VAIO computer user to recover all the applications that ...

Страница 109: ... Digital Video Disc A type of read only CD with a minimum capacity of 4 7 GB maximum capacity can reach 17 GB This high storage power makes it the ideal medium for storing films Ethernet Ethernet is the most widely implemented local area network LAN technology The Ethernet system called 10BASE T provides data transfer rates of 10 Mbps megabits per second A more recent version of Ethernet called 10...

Страница 110: ...t Emitting Diode A semiconductor device that lights up when electricity passes through it Lithium ion battery A lithium ion battery uses lithium cobalt oxide and carbon as electrodes and ions move from one electrode to the other during charge and discharge Lithium ion batteries are the first choice for notebooks because of their light weight high energy density and because they have no memory effe...

Страница 111: ...than one operating system or to clearly separate your data files from your installed software PBX A PBX Private Branch Exchange is a private telephone network within an enterprise Under this system the calls between the enterprise members are local and the phone numbers are made up of 3 or 4 digits Companies generally choose this phone system for internal communication because it is less expensive...

Страница 112: ...etworks implementing voice transmission by using analog signals RAM Short for Random Access Memory the memory used to run programs and store data in current use RAM is the fastest kind of memory to read from and write to Information stored in RAM is lost when you turn off the computer The higher the RAM capacity the faster your current data can be processed Resolution The degree of sharpness and c...

Страница 113: ...er as soon as a power interruption is detected If you are using the computer when the power failure occurs you have time to save all unsaved data and to shut down your computer USB USB Universal Serial Bus is a hardware interface for attaching devices such as a keyboard mouse joystick scanner or printer You can connect up to 127 devices to a USB port The USB standard is Hot Plug and Play VAIO Shor...

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