Information
Updating the pre-installed software
Parental Control area code list
Troubleshooting
What can I do to solve a problem?
What can I do to solve a problem?
General
The system has entered standby mode.
The remote control does not function.
The color irregularity on a TV screen persists.
[CHILD LOCK] appears when you use any control on the system.
A clicking sound is heard when the system is turned on.
Control for HDMI function (“BRAVIA”)
The system does not turn on even when the TV is turned on.
The system turns off when the TV is turned off.
The system does not turn off even when the TV is turned off.
There is no picture/sound when connected to the HDMI OUT (TV) ARC connector.
No TV sound is output from the system.
No TV sound is heard from the system. [CODE 01] and [SGNL ERR] appear on the display.
The sound is output from both the system and the TV.
The Control for HDMI function does not work properly.
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