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Home Audio System
MHC-V13
What can I do to solve a problem?
If the system does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide and try any corrective actions listed.
Reset the system. (See
The system does not operate properly.
.)
Look up information on the issue on the customer support website.
Access the support websites to get support information about your system.
For customers in Americas:
https://www.sony.com/am/support
For customers in Europe:
For customers in other countries/regions:
https://www.sony-asia.com/support
Note
If the service personnel changes some parts during repair, these parts may be retained.
Related Topic
The system does not operate properly.
5-013-968-11(1) Copyright 2020 Sony Corporation
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