
Troubleshooting Guide (mech)
1279-7185 Rev 1
Sony Mobile Communications AB – Company Internal
62(68)
Problem Areas
1.33 SIM
1.33.1 SIM not detected
Check:
Inspect the external port of the SIM card holder and check if
a SIM card can be properly inserted.
Action:
If dirty or clogged – clean the external port.
Check:
Inspect the SIM Tray.
Action:
1. If the SIM Tray is damaged – Replace it.
Check:
Inspect the SIM card holder on Main PBA.
Action:
1. If dirty or clogged – clean the holder.
2. Replace Main PBA.
1.33.2 Incorrect UIM or SIM indicated
Check:
Check whether the phone is locked to a particular operator
and whether the correct operator UIM or SIM is being used.
Action:
1. Use a proper operator UIM/SIM or test UIM/SIM.
2. Replace Main PBA.