–
20
–
KV
-XA21M83/XA21M93/XA51M61/XA21P80
RM-952
KV
-XA21N93
RM-915
Additional Information
22
–
13
11
19
–
–
Picture slant
Lines moving across
the TV screen.
The
1
indicator on
your TV flashes red
a number of times
between 3-second
intervals.
TV cabinet creaks.
A “boom” sound is
heard when the TV
is turned on.
Possible cause
Symptom
Solutions
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• There is interference
from external sources,
e.g., heavy
machineries, nearby
broadcast station.
• Your TV may need
service.
• Changes in room
temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a malfunction.
• The TV’s demagnetizing
function is working.
This does not indicate a
malfunction.
Page
•Keep external speakers or other electrical
equipment away from the TV.
•Press SELECT until “PIC ROTATION”
appears on the screen, then press + or –
to adjust the picture until it is optimal.
•Use the fine tuning (FINE) function.
•Contact your nearest Sony service center.
—
—
Troubleshooting (continued)
Good morning!
Additional Information
22
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
(KV-XA51M61/XA21M93/XA21M83(India))
If you find any problem while viewing your TV, please check the following guide.
If any problem persists, contact your Sony dealer.
Possible cause
Symptom
Solutions
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
or channel presetting
is inappropriate or
incomplete.
• The selected sound is
inappropriate.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
4
10
–
–
–
–
9
10
19
4
13
12
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until “MANUAL
PROGRAM” appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is in
use.
• If the sound of all the channels are noisy,
check the TV system (TV SYS) setting,
then press AUTO PROGR to preset the
channels again.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
• If the sound of some channel are noisy,
select the channel, then press A/B to select
the main sound (KV-XA21M93 only).
• Check the power cord, antenna and the
VCR connections.
• Press
?/1
(power).
• Press
!
(main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
Page
