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-24FV10/25FV10/25FV10C
32
User Guide
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
❏
Make sure the power cord is plugged in.
❏
If a red light is flashing on the front of your TV for
more than a few minutes, call your local service center.
❏
Check your PARENTAL CONTROL settings, (pages
25-26).
❏
Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 15).
❏
Make sure the batteries have been inserted correctly
into the remote control.
❏
Try another channel, it could be station trouble.
Poor or no
picture, good
sound
❏
Adjust PICTURE in the VIDEO menu (page 15).
❏
Adjust BRIGHTNESS in the VIDEO menu (page 15).
❏
Check the antenna and/or cable connections (page 3).
Good picture,
no sound
❏
Press
so that MUTING disappears from the
screen (page 11).
❏
Check your AUDIO settings. Your TV may be set to
SAP (page 16).
No color
❏
Adjust COLOR in the VIDEO menu (page 15).
Only snow
appears on the
screen
❏
Check the CABLE setting in the SET UP menu
(page 20).
❏
Check the antenna and/or cable connections (page 3).
❏
Make sure the channel selected is currently
broadcasting.
Dotted lines or
stripes
❏
Adjust the antenna.
❏
Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images
or ghosts
❏
Check your outdoor antenna or call your cable service.
Cannot receive
higher number
channels (UHF)
when using an
antenna
❏
Make sure CABLE is set to OFF in the SET UP menu
(page 20).
❏
Use AUTO PROGRAM to add channels that are not
presently in the memory (page 20).
33
Other Information
If, after reading these operating instructions, you have additional questions related to the use of your
Sony television, please call our Direct Response Center at 1-800-222-SONY (7669) (U.S. residents
only). (416) 499-SONY (7669) (Canadian residents only).
Cable stations
don’t seem to
work
❏
Make sure CABLE is set to ON in the SET UP menu
(page 20).
❏
Use AUTO PROGRAM to add channels that are not
presently in the memory (page 20).
Remote
Control does
not operate
❏
Batteries could be weak. Replace them (page 2).
❏
Move the TV 3-4 feet away from fluorescent lights.
The TV needs
to be cleaned
❏
Clean the TV with a soft dry cloth. Never use strong
solvents such as thinner or benzine, which might
damage the finish of the cabinet.
Lost password
for PARENTAL
CONTROL
❏
In the password screen, enter the following master
password: 4357. After using the master password, you
must create a new password.
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