– 19 –
MRX1
RM-Y1013
Troubleshooting
He
re a
re some simple
solutions t
o
proble
ms which may aff
ect the picture
and s
ound.
Problem
P
ossible solut
ion
No
p
ic
tur
e
No Digital channels after tuning.•
M
aybe there are no Digital transmissions in your area, contact a
local
installer
to
find
out
when
digital
transmissions
begin
in
your
area.
•
C
o
n
tact
a
lo
cal
installer
to
find
out
at
wh
ich
transmitter
you
should
be p
ointing your aerial.
•
Ch
ange you
r aerial to
cover
the channels used by digital
pr
ogram
mes. (Contact
a l
ocal installer).
•
E
nsure aerial is correct
ly ali
gned
to
tr
ansmi
tter.
•
E
nsure aerial is plugged directly into the TV (not through other
equipmen
t.
No picture (screen is dark) and no
sound
.•
C
h
eck
th
e ae
rial connection.
•
C
o
nnect
the
display
unit
and
media
recei
ver
unit
to
the
mains,
and
pr
ess the
power
switch on the
front of media receiver unit.
•
C
o
nnect the display unit to th
e media receiver unit using the
supplied display interf
ace cable.
•
If
the
(power on/standby) indicator is on, pr
ess
TV
on the
remote con
trol.
T
he TV turns off auto
matical
ly. (T
he TV
enters the standby mode.)
•
Ch
eck
if
the Sleep Timer is activated (page 35).
•
C
h
eck
if
Auto
Shutof
f is activated (pag
e 35).
No picture or no menu information from
equipment connected to the Scart
connector
.
•
C
h
eck
th
at the o
ptio
nal eq
uipment is on and press the
button
repeatedly on the re
mot
e cont
rol unt
il the c
orrect inp
ut sym
bol is
display
ed on the screen (page 62).
•
Ch
eck
the
connection
b
etween
the
optional
equipment
and
the
TV.
Poor
picture/Uns
tab
le
p
ic
ture
w
ith
Double images or ghostin
g.•
C
h
eck aerial/cable
connections.
•
C
h
eck
th
e
ae
ria
l l
o
ca
ti
on a
nd
dire
ct
ion.
Only
snow and noise appears on the
scr
een
.
•
C
h
eck
if
t
h
e
ae
ria
l
is brok
en
or b
ent
.
•
C
h
eck
if
th
e
aerial
has
rea
ched
the
e
nd
of
it
s
ser
viceable
li
fe.
(3
-5
ye
ar
s in norm
al use, 1
-2 ye
ars at
t
he se
asid
e)
Dotted lines or str
ipes.•
K
eep the TV away from el
ectri
cal noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour
progr
ammes.•
U
sing
the
menu
syst
em,
select
the
“Picture
Adjustment”
m
enu
and
select “Reset”
to
return
to
the factory
settings
(page 28).
•
If
you
set
the
Power
Saving
function
to
“Redu
ce,”
picture
colours
may become dimmer
(page 31).
Some tiny black
points and/o
r bright
points o
n the screen.
•
T
he picture o
f a disp
lay
unit is composed of
pixels. Tiny black
po
ints
and/or
br
ight
p
oints
(pixels)
on
the
screen,
do
not
indicate
a
malfunction.
The picture is too
bright.
Picture
(stripe)
noise.
•
U
sing
the
menu
system,
select
the
“Picture
Adjustment”
m
enu
and
select
“Picture
Mode”
Then
select
the
desired
picture
mode
(page
27
).
•
M
ake sure that the aerial is c
onnected using the supplied coaxial
ca
ble
.
•
K
eep the aerial cable away
from o
ther connecting cords.
•
D
o not use 300-ohm twin lead cables as interference may o
ccur.
TV
continued...
Analog
ue cha
nnels.
Poor picture (white saturation) when
vi
ewing
a signal from
Scart con
nector
3/
.
•
M
ake
sure
th
at
the
outpu
t
signal
of
the
equipment
connected
to
th
e
Scart connector
3/
is not an R
G
B
signal. If
it is an
RGB
sig
nal, please conn
ect the eq
uipment to
Scart
1/
o
r
2/
.
Disto
rted pictu
re and/or noisy soun
d.•
Ch
eck
if
any connected optional
equipment is installed in close
pr
oximity of the TV set.
Stripe noise dur
ing playback/recor
ding
of a VCR.
•
V
ideo head interference. Keep your VCR away from the TV.
•
L
eave
a
space
of
30
cm
between
your
VCR
an
d
the
d
isplay
unit
to
avoid noise.
•
A
void
installing
your
VCR
in
front
of
the
display
unit
or
at
the
sid
e
of
th
e display un
it.
Poor or no picture (screen is dark)
, but
good
sound.
•
U
sing
the
menu
system,
select
the
“Picture
Adjustment”
menu
and
select “Reset”
to
return
to
the factory
settings
(page
28).
•
If
th
e
PICTURE OFF indicator lights up in blue, press
(p
icture off) on the remote con
trol.
Noisy picture when viewing a TV
channel.
•
Using the me
nu
system,
se
le
ct the
“M
anual P
rogra
mme
Pre
set”
op
tion in the “Set Up” menu and adjust Fine Tu
ning (AFT) to
ob
tain better picture r
eception (page 4
0).
•
U
sing the menu system
, set the "Noise Redu
ction" op
tion in
th
e
“P
ict
ure
Adj
ustme
nt”
me
nu
to
reduce
th
e
noi
se
in
th
e
p
ict
ure
(p
age
28
).
Distorted picture when chang
ing
programmes or sel
ecting
teletext.
•
T
urn off any equipment con
nected to the Scart connector on
th
e
rear
of the media receiver unit.
On
ly
fo
r
PD
P
mod
els:
K
DE-P42M
RX1,
KD
E-P50MRX1
and
KDE-P61MRX1
In the screen appears an image
re
te
ntio
n (a
fte
rim
age
)
•
U
sing
the
men
u
sy
st
em
, sel
ec
t
the
“Fe
at
ures”
me
nu,
n
ext
sele
ct
the
“Screen
Sa
v
er”
submenu
and
fi
nally
set
the “
A
ll
White”
option
to
“On” to red
uce the image retention
(see p
age 34)
.
The screen flickers when turning on
the
TV.
•
T
his
is
inherent
in
the
Plasma
D
isplay
Panel,
and
does
not
indicate
a
malfunction.
N
o
soun
d/Nois
y
soun
d.
Good picture, no so
und.•
P
ress the
2
+/– o
r
%
(mute)
on the r
emo
te co
ntrol.
•
Ch
eck
th
at “TV Speakers” option is set to
“Main” in the “Sound
Adjustment” menu (page 30).
Audio noise.•
Make sure that
the aerial is connected
using the supplied coaxial
ca
ble
.
•
K
eep the aerial cable away from other connecting cords.
•
D
o not use 300-ohm twin lead cables as interference may o
ccur.
•
C
ommuni
cation
problems
may
occur
if
the
infrared
communicat
ion
equi
pment
(e.g. infrared cordl
ess headphones) is used near the TV.
P
lease use headphones other than
infrared cordless headphones,
move
th
e infrared transceiver away from the TV until the noi
se is
eliminated, or move the transmitter and receiver of t
h
e infrared
communication equipment closer together.
Problem
Possible solut
ion
S
S
continued...
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