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50
GB
Troubleshooting
Troubleshooting
Before taking the memory card recorder for repair, check the following sections.
Should any problem persist after you have made these checks, consult your nearest
Sony dealer.
Please access the following support home page to get the support Information about
your memory card recorder:
For customers in Europe:
http://support.sony-europe.com/DNA
For customers in other countries/regions:
http://www.sony-asia.com/support
Please note that recorded files may be deleted during service or repair work.
Symptom
Remedy
Noise is heard.
• An object, such as your finger, etc., accidentally rubbed or
scratched the memory card recorder during recording so that
noise was recorded.
• The memory card recorder was placed near a fluorescent lamp
or a mobile phone during recording or playback.
• The plug of the connected microphone is dirty. Clean the
plug.
• The plug of the connected headphones is dirty. Clean the
plug.
• Noise may be heard during recording pause of a file.