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Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam
operation/Remote Commander ............. 77
• Batteries/Power sources ........................ 78
• LCD screen............................................79
• “Memory Stick PRO Duo”....................79
• Recording ..............................................79
• Playing back images on your
camcorder ............................................81
• Editing images on your camcorder ....... 81
• Viewing on the TV................................82
• Playing the “Memory Stick PRO Duo” on
other devices.......................................... 82
• Dubbing/Connecting to other devices ...82
• Functions that cannot be used
simultaneously....................................... 82
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 16).
• The plug of the AC Adaptor has been
disconnected from the wall socket. Connect
it to the wall socket (p. 16).
• Set the camcorder onto the Handycam
Station securely (p. 16).
The camcorder does not operate
even when the power is set to on.
• It takes a few seconds for your camcorder
to be ready to shoot after the power is
turned on. This is not a malfunction.
• Disconnect the AC Adaptor from the wall
socket or remove the battery pack, then
reconnect it after about 1 minute. If the
functions still do not work, press the
RESET button (p. 100) using a pointed
object (If you press the RESET button, all
settings, including the clock setting, are
reset).
Buttons do not work.
• During Easy Handycam operation (p. 24),
the following buttons/functions are not
available.
– BACK LIGHT button (p. 32)
– Playback zoom (p. 37)
– To turn on and off the LCD backlight
(Pressing and holding the DISP/BATT
INFO button for a few seconds) (p. 21)
(OPTION) is not displayed.
• The OPTION MENU cannot be used
during Easy Handycam operation.
The menu settings have changed
automatically.
• During Easy Handycam operation, nearly
all the menu items will be automatically set
to the default settings.
• During Easy Handycam operation, some
menu items are fixed as follows.
– [
REC MODE]: [HD SP]
– [
REC MODE]: [SD SP]
– [
QUALITY]: [FINE]
– [DATA CODE]: [DATE/TIME]
• Following menu items return to the default
settings when you set the POWER switch
to OFF (CHG) for more than 12 hours.
– [FOCUS]
– [SPOT FOCUS]
– [EXPOSURE]
– [SPOT METER]
– [SCENE SELECTION]
– [WHITE BAL.]
– [MICREF LEVEL]
Even if you press EASY, menu
settings do not switch to their
defaults automatically.
• During Easy Handycam operation, settings
for the following menu items are
maintained the ones before Easy Handycam
operation.
– [
/
REC SET]
Overall operations/Easy
Handycam operation/Remote
Commander
