Training Your Puppy
®
Unit
Page 21
7. Close the
Add/Remove Programs
dialog box.
8. Plug in the Puppy® unit and direct the USB device installation routine (if prompted) to
the folder containing the “puppy.cat,” “puppy.inf,” puppy.sys,” and “fiuinst.dll” files.
9. Verify the Puppy unit is running by opening the shutter on the FIU-710 device. If the
LEDs “OK” and “NG” light up, the unit is operational. You can also look in the
Windows
Device Manager,
under the
Biometric
heading, for the FIU-700 series USB
driver.
10. Open
SecureSuite System Settings
. Double click on
Authentication Methods
. Right-
click in the right pane and choose Add Method. The FIU-710 should be an option.
11. Choose the FIU-710 and click OK.
12. You will now be able to add the device as an authentication method within the
SecureSuite® XS Workstation software.
If this does not work, please uninstall the SecureSuite XS Workstation software completely,
and reinstall the software, being sure to plug in the FIU-710 unit only when prompted.
Why is the FIU-710 not reading my fingerprint when I try to enroll or use the device?
Be sure…
…the FIU-710 unit’s cable is firmly plugged into the unit and the PC’s USB port.
…the green shutter is up and in the locked position, exposing the gold scanner surface.
…that your fingerprint is correctly placed on the device (see Section 1).
…if your finger is too dry, to touch your finger to your forehead or the side of your nose
and then place your finger on the unit. The oils will help the sensor to correctly read the
ridges and valleys of your fingerprint.
…if your finger is too moist, to rub your finger on your slacks or sleeve and then place
your finger on the unit.
I have a Windows® domain account, and the software will not allow me to use or enroll a
fingerprint. What’s wrong?
If you logon to a domain and are a domain user, SecureSuite XS Workstation will not allow you
to logon using the Puppy device without SecureSuite XS Server present on the domain (you can
still logon with a password). In order to use this software, you will need to have a local machine
account.
Why does my PC takes 5-10 minutes or longer to return to the logon prompt after I install
SecureSuite XS Workstation and reboot?
You probably forgot to turn off your virus detection software. Always be sure to disable anti-
virus software before installation.
How can I enroll more than 5 distinct users on the FIU-710?
SecureSuite XS Workstation ships with a license for 5 distinct users. In order to enable more
users, please contact Sony.
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