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49

Annex I: Troubleshooting

Problem Phenomenon

Possible cause

Can’t control PTZ

RS485 line port connect wrong.
Control protocol,ID or baud rate in RS485 of IP camera not same as
PTZ

Can’t connect IP camera

IP camera’s IP address had been modified. If yes, please use ONVIF

Discovery Tool to test IP and re-set IP address.

To find if management PC are in the ful-Mesh of IP camera.

User IE or client can connect succeed,but
can’t display image, image display window

are all dark.

HD camera module can not work normally, may due to different system

(PAL,NTSC)

There are same IP address in the network.
If PC system is Windows 2000,please install SP4patch and DirectX8.0.

Original WEB port and data port had been

modified, now can not access IP camera

User ONVIF Discovery Tool to search and modify port.

If IP camera’s IP address is not the Full-Mesh
of Management PC, can it modify IP camera’s

IP address.

Use ONVIF Discovery Tool to search and modify.

After modify IP address or gateway, can not
access.

After modify IP address,sub-net mask,port ...etc port, please save and
re-start PTZ, then use ONVIF Discovery Tool to search whether

modified IP are correct.

Содержание FCB-CH7500

Страница 1: ...1 Network High Speed PTZ Operation Manual Prior to operation please carefully read this manual ...

Страница 2: ...at there are non insulated dangerous voltage points nearby this product endanger the personnel safety An exclamation mark in equilateral triangle is used for reminding user of referring to the literal description about its operation and maintenance V2 0 在正三角形中的注意号 用以提醒用户参考有关 该机的重要操作与维护的文字说明 ...

Страница 3: ...g delivery will not be under the coverage of warranty whether it is shipped by the supplier or returned to the factory for repair Installing safety During installation please refer to the user installation manual handle the PTZ with care and do not squeeze any structural component lest mechanical failure might be caused The camera glass is a high grade optical product and may not be touched with a...

Страница 4: ...explosive and dangerous area Do not install the product beyond the specified temperature humidity or power specification Do no remove any internal component of the PTZ lest it might affect the use There are no parts repairable by users inside it Whether the PTZ is powered on or not please do not aim the camera at the sun or a very bright object and do not aim it at or have it monitor a bright and ...

Страница 5: ... Device parameters 20 2 5 1 Network parameters 20 2 5 2 Protocol setup 20 2 5 3 Stream setup 22 2 5 4 Record setting 23 2 5 5 Video setup 24 2 5 6 Alarm setup 25 2 5 7 Schedule setup 25 2 5 8 Other setup 25 2 5 9 Interface setup 26 2 5 10 System setup 29 2 6 File management 30 2 7 System information 31 Chapter III OSD menu setup 32 3 1 Main menu 32 3 2 System information 32 3 3 Camera setup 33 3 4...

Страница 6: ... the structural strength 45 4 5 4 PTZ power on self test 45 4 5 5 Please keep all packing materials of the PTZ 45 4 6 Installation methods 45 4 6 1 Shock adsorb install For optional 45 4 6 2 Vehicle mounted type install Directly install on the top of Car for optional 46 4 6 3 Wall bracket For option 46 4 7 Outgoing lines of PTZ 48 Annex I Troubleshooting 49 Annex II Lightning and surge protection ...

Страница 7: ...memory 8 groups cruise each group contain MAX 32 preset each preset stop time and cruise speed can adjust respectively 8 self learning tracks each group can storage 1024 pcs PTZ action Support auto iris and auto electronic shutter and adapt to various surveillance environments Recording function Support Manual alarm timing recording support recording in advance reserved space auto delete function ...

Страница 8: ...rver NTP NTP Server time tick PTZ PAN Speed 120 S 360 rotation endless Tilt Speed 30 S Run range 15 90 Preset 255pcs Cruise 8 groups Self learning 8 groups Home Support Privacy mask 8pcs It is according to the camera module Focus limiting Support IR Max IR distance is 80M Surface IP grade IP66 Humidity 10 90 ...

Страница 9: ...overy Tool for user it can used for device management test Search IP camera or Video server device which in the network View IP Hardware etc information Modify IP subnet mask and gateway Run ONVIF Discovery Tool management tool auto searching available IP camera in current network List IP address UUID Hardware etc information ...

Страница 10: ...ill show you a tip to tell you are succeed then click Reboot to re start the device Test whether connected After setup IP address click left bottom of PC Start all program attachment open Command Prompt use PING command to test whether PC has connected with IP camera Command as Ping 192 168 1 8 If screen show Request timed out or destination host unreachable it means install not OK Please check be...

Страница 11: ...nterface In log in interface input IP camera s user name Default Admin Password Default 888888 you can choose remember user name and PW then click log in when going into user interface will pop up below dialog box click OK after a series install operate and install video Activex re start browser you can view video 2 3 Video Activex install Log into user interface you can click top right Player dow...

Страница 12: ...12 pop up below dialog box Choose install deposit disk click Install continue to install ...

Страница 13: ...stall as left picture Click Close finish install close IE Then Log in PTZ IP address can view video Ps If your Activex in your PC is old version IE will pop up information to ask you install newest Activex version ...

Страница 14: ...14 2 4 Video preview Note It always has delay if transmission by IP it depends on user s PC CPU and qualities of switcher and router Normally MP IP 1 2 4 3 ...

Страница 15: ...wnload Exit user interface back to Log in interface Area 2 Device can do screens hot local record at the same time in the video browsing area use right mouse to click choose option to do local record video save path sliced time setting up Screen shot file auto save to TF card Area 3 Preview interface Top left OSD show PTZ s protocol ID Year date time PTZ direction and specific coordinates camera s...

Страница 16: ...k can access seted preset 7 Scan Scan means PTZ constant speed in a clockwise from left limit point to the right limit point setup step as below 1 Through adjust camera to desired point click can set left limit point Pan move PTZ to 2nd position click can set right limit point scan speed 2 After operate click can call back scanning line 8 Patrol Patrol is a path for camera through multiple serial ...

Страница 17: ...del D zoom ON OFF Zoom speed 0 7 Focus mode Auto Manual ICR Mode Day Night Auto AE Mode Auto Manual SP AV Shutter speed 1 1 10000 Exp Comp 7 7 Back light ONOFF WDR mode ON OFF Aperture 0 15 Aperture priority effectively WB mode Auto Indoor Outdoor Auto tracking Manual RGC 0 255 BGC 0 255 Denoise 0 5 Gamma Standard Direct line low middle high Flip ON OFF Default setting Camera parameter is set back...

Страница 18: ...open device preview choose AUX parameters is as below Night vision Mode OFF ON AUTO Period 0 60 Threshold 0 255 Gain 0 64 Wiper Mode One limit N time Time 10 600 Start Start wiper Stop Stop wiper Other Defrost User heater to defrost ...

Страница 19: ...o Mode 2D 3D 3D Strong noise reduction Mixed noise reduction Level 0 168 Edge enhance Enable Disable ON Level 0 31 Image adjust Brightness 0 127 Contrast 0 127 Saturation 0 255 Flip Image up and down prevision Mirror Image left and right prevision Default setting All setup in Image are going into default setting Factory ...

Страница 20: ...anually modify IP camera is a kind of IP device before use need rational allocation IP address gateway etc information We had already configuration default IP information this value can be change if you need The device IP address192 168 1 8 Netmask 255 255 225 0 Gateway 192 168 1 1 Data port 6002 2 5 2 Protocol setup Onvif protocol default open Device ID is 28181 server assign to the camera s ID R...

Страница 21: ...21 Note All the parameters are provide by 28181 device details please ask28181 server manager ...

Страница 22: ...video or preview image quality and storage file bit Main stream are default choose sub stream can be choose but not default choose Full frame rate is default output frame rate of camera MAX frame rate Frame interval also means Key frame 1 frame interval will influence with image quality and stream Sub stream s option open then Real video choose stream sub stream can be choose JPEG quality Recommen...

Страница 23: ...ver port default is 21 user name FTP user name PW FTP pw uploading path FTP uploading path default is Root directory FTP mode FTP server work mode default is PASV 2 5 4 Record setting After trigger alarm record timing record device will auto record record video file will save in the TF card when trigger alarm it will auto record Timing record according to task planning timing record Record mode ca...

Страница 24: ...g value will stop record or automatic to delete oldest record file then record again 2 5 5 Video setup Input can set as 1080P25 1080P30 720P50 720P60 change this option will change camera video type and influence coding and output video Output system Change NH1 series s CVBS analog system PAL NTSC will not influence TVI series products s output modify this parameters need reboot device ...

Страница 25: ...t will processing circuit Normally open at ordinary times short circuit when has alarm signal trigger it will turn off circuit After alarm can setup corresponding linkage process mode 2 5 7 Schedule setup Schedule function means automatic run function let PTZ do corresponding active during the time 1 8 schedule can be choose In schedule title can edit schedule name date From Monday to Sunday can b...

Страница 26: ... back to original point please let this option OFF Park time Set park action time means in how many time if PTZ or speed dome do not be controlled it iwll be back to original point 1 99mins for option Patrol freeze During patrol freeze image ON OFF for option Auto status After power on come to re set state day mode night mode patron 1 4 pattern1 4 preset1 4 scanning 1 4 OFF Shortcut command quickl...

Страница 27: ...TXT mode Display TXT mode OSD menu subtitle position typeface s size edge distance code flow superposition and other thing to edit Edge distance means preview interface top left character the distance of video edge ...

Страница 28: ...device s time s mins Variations also can be free combination subtitle s position typeface s size edge distance line spacing can be edit Each OSD area MAX size is 480x160 If wide than this will automatic word wrap if high than this some part will not display Stream overlay option control character display or hide in IP image But not control character in Analog image Note Character in preview interf...

Страница 29: ...load screen will display above dialog box This could take a few minutes please be patient Click OK update time according to how big update file whole update package need around 1 2mins After uploading will display2nd dialog box tell you Uploaded successfully Need to restart to take effect do not power off Click OK will re start or choose Cancel then click OK device will update after re start this ...

Страница 30: ...F It can display file name time file size type support file s download and delete function means this file is video click this icon will open video file to playback click will back to file management interface means this file is picture click can view in the picture click mouse can amplificationcorresponding position ...

Страница 31: ...d s software version through this information can confirm motor board is suitable for main control module or not Storage Flash file system size display total capacity of program memory chips when update program is less than free space can update SD file system display TF total capacity and relevant use condition Network Display PTZ s MAC address IP Sub way mask gateway information RS 485 Display P...

Страница 32: ...odel address protocol baud rate network information temperature etc Camera setting Enter camera normal parameter set sub menu can setup camera s parameter privacy mask etc camera module Automatic Identification PTZ setting Enter PTZ setup sub menu can setup preset patrol scan pattern schedule alarm and other function System setting Enter system setup sub menu can setup PW interface display network...

Страница 33: ...mp Exp Comp setup ON OFF WDR WDR mode ON OFF AUTO Aperture 0 15 adjustable 0 mens off the greater selected number the clearer outline of object WB Mode White balance mode auto manual indoor outdoor auto tracking Red Gain When white balance mode is Manual mode can adjust Re gain Blue Gain When white balance mode is Manual mode can adjust Blue gain Denoise Used for when image not clear because of lo...

Страница 34: ...noise ON OFF AUTO NR Mode Setup denoise mode 2D 3D 3D strong noise reduction superposition of noise reduction NR level 0 168 level EE Edge enhance ON OFF EE level adjust Edge enhance level 0 31 Brightness 128 127 adjustable Contrast Adjust contrast 128 127 Stauration Setting 0 255 Flip Pan not change just flip tilt Mirror Pan flip tilt not change 3 4 PTZ Setup Preset setting Enter Preset setup sub...

Страница 35: ...trol title it has Chinese and English and No And punctuation mark etc Add Enter to patrol edit sub menu Preset Current position 1 255 preset for option Dwel time Patrol this preset can stop time 5S 60S for option Patrol Speed Patrol to next position s speed 1 8 step for option Locate Preview this preset Clear Clear this configuration and return Return Save configuration and return Run Save patrol ...

Страница 36: ...r Clear scan setup and return Bck to previous menu Pattern Setting Enter pattern setup sub menu Pattern No Edit pattern 1 8 for option Tilt Enter pattern No can setup title for pattern it has Chinese English No punctuation mark etc Record Record pattern self learning Choose start position press OPEN key to continue record Run Save setup and run pattern after run then outside menu joystick can cont...

Страница 37: ...te Schedule edit setup Sunday Saturday Time Schedule time edit Start hour Start time setup hour choose Start min Start time setup min choose End hour End time setup hour choose Endo hour End time setup min choose Action Setup schedule action choice Day mode night mod patrol 1 4 pattern 1 4 preset 1 4 scan 1 4 OFF Clear Clear configuration and return Return Save configuration and return ...

Страница 38: ... close for option Priority Setup alarm priority Highest High Middle Low for option Action Setup linkage day night patrol1 4 pattern1 4 scan1 4 preset1 4 OFF Auto Cancel Setup Automatic cancel alarm 1 10mins for option Manual Cancel Cancel current alarm until next time trigger Clear Clear configuration and back to previous menu Return Save configuration and back to previous menu Peripheral Enter ad...

Страница 39: ...nual mode Defrost Through heart device to defrost time is 30s Return Save configuration and back to previous menu Other setting Enter other sub menu Auto Flip When camera arrive at tilt position pan run 180 ON OFF for option Speed limit When camera in high zoo PTZ or speed dome will automatic let speed slow ON OFF for option Park action When this option Open will open park action function This mea...

Страница 40: ...ng 1 4 OFF Shortcut command quickly command ON OFF Pan speed Choose pan speed Max fast fast middle fast low fast for option Return Save configuration and return 3 5 System setup Enter system setup sub menu Password setting Enter menu PW setup sub menu New password Max 8 character When set 0 can clear PW It has Chinese English No etc Re enter Input new PW confirm Confirm Save setting and return Can...

Страница 41: ... Cancel set up and return Network setting Enter network setup sub menu IP Setup PTZ s IP address Mask Sub net mask setup OK Save and return Cancel Cancel modify and return Datetime setting Enter date time setup sub menu Year month day hour minute Time setup user can according to themselves to setup OK Save and return Cancel Cancel setup and return Picture setting Enter PTZ video setup men menu ...

Страница 42: ...y current direction Total 8 direction can display Factory setting Setup back to factory setting sub menu Reset camera setting Camera parameter setup privacy mask setup to factory setting Reset PTZ setting Preset patrol scan pattern schedule alarm setup to factory setting Reset All Reset all the factory setting Contain Camera setting PTZ setting Return Return to previous menu Reboot System re start...

Страница 43: ...for reaching the specified position for installing purpose The lifting equipment must have the excellent safety performances 4 2 Warning Forbid to install and operate this product at the dangerous area for storing or using the flammables or explosives During the installation and operation of this product strictly obey all national and local electrical safety codes Confirm that the nearby touchable...

Страница 44: ...and may not be connected to the zero line of a high voltage power grid in a short circuit or mixed manner When the system is separately grounded the ground impedance shall not be greater than 4Ω and the section area of the earth conductor shall not be greater than 25mm2 This product adopts TVS plate electrode lightning protection technology and may effectively prevent the damage of the device caus...

Страница 45: ...test The PTZ will execute factory default setting If everything is normal after the test normal installation may be conducted 4 5 5 Please keep all packing materials of the PTZ After the PTZ is unpacked please take good care of the original packing materials of the PTZ so that the PTZ may be packed with its packing material and mailed to the agent or the manufacturer in case of a problem 4 6 Insta...

Страница 46: ...cs screw fixed on the main products chassis Under bottom board outside has 4pcs Φ9 screw that used to fix products on the fixed device Note Device output forbid to inversion because inversion IP grade will be lower than normal install it may let the device with water inside 4 6 3 Wall bracket For option Use wall bracket to fix speed dome it has 2 fixed methods can use wall install type or a telegr...

Страница 47: ...4pcs M6 anchoring to fixed with wall as F3 then finish install 4 6 3 2 Telegraph pole to install Install steps as below Step 1 Strike wall bracket dead plate use 5pcs M5 8 hexagon socket head cap screw to fixed with PTZ as F1 Step 2 Then use dead plate button insert into cradling piece then use own screw to fasten as F2 Step3 Cradling piece use 4pcs M6 anchoring to fixed with wall as F3 then use h...

Страница 48: ...48 F4 4 7 Outgoing lines of PTZ Cable is as below picture orange is RS485 yellow is RS485 ...

Страница 49: ...ark HD camera module can not work normally may due to different system PAL NTSC There are same IP address in the network If PC system is Windows 2000 please install SP4patch and DirectX8 0 Original WEB port and data port had been modified now can not access IP camera User ONVIF Discovery Tool to search and modify port If IP camera s IP address is not the Full Mesh of Management PC can it modify IP...

Страница 50: ...he aerial wiring At high thunderstorm area or high induction voltage zone such as HV substation the protective measures such as adding of additional high power lightning proof device and lightning arrestor etc must be used The outdoor devices and circuit lightning proof and earth design must be combined with the lightning proof requirements for buildings and comply with the relevant national and p...

Страница 51: ...for any products for repairing the buyer must contact the manufacture to get the repair number RAN and accompany with the following product information Model No and serial number Delivery date order No sale ordering No or manufacturer invoice number Detailed problems If there are any disputes for above mentioned warranty terms please attach the explanations in written when returning the product 3 ...

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