22
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
,
Check that the AC power adaptor is
connected securely (page 9).
,
Check that the battery pack is attached
securely (page 9).
,
Check that the battery pack is sufficiently
charged (page 10).
The battery pack cannot be charged.
,
You cannot charge the battery pack when
power is turned on. Set the POWER
switch to “OFF” (page 9).
Picture
There is no picture/picture noise
appears.
,
The disc is dirty or flawed (page 26).
,
The brightness is set at minimum. Set the
brightness in “LCD Mode” (page 17).
,
When “Line In” is displayed, press
INPUT (page 7).
The black points appear and the red,
blue, green points remain on the LCD.
,
This is a structural property of the LCD
and not malfunction.
Sound
There is no sound.
,
The player is in pause mode or in slow
play mode.
,
The player is in fast forward or fast
reverse mode.
The sound volume is low.
,
The sound volume is low on some
DVDs. The sound volume may improve
if you set “Audio DRC” in “Audio
Setup” to “TV Mode” (page 20).
Operation
Nothing happens when buttons are
pressed.
,
The HOLD switch is set in the direction of
the arrow (page 6).
The disc does not play.
,
If the disc is turned over, a “No Disc” or
“Cannot play this disc.” message
appears. Insert the disc with the playback
side facing down (page 13).
,
The disc is not set until it clicks
(page 13).
,
The disc that cannot be played is
inserted. Check the region code matches
the player, and that the disc has been
finalized (page 27).
,
When “Line In” is displayed, press
INPUT (page 7).
,
Parental Control has been set. Change
the setting (page 21).
,
Moisture has condensed inside the player
(page 25).
The player starts and stops playing the
disc automatically.
,
The disc features an auto playback
function.
,
While playing discs with an auto pause
signal, the player stops playback at the
auto pause signal.
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