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The battery drains quickly. 

Check the following concerning handling of the battery. 

 

Battery performance temporarily declines when used in cold temperatures, reducing the 
time that it can be used. 
To get more operating time out of the battery when cold, warm it up in a pocket or the 
like, and then reattach it to the camera just before shooting. 

 

The battery drains quicker if you frequently perform operations such as flash and zoom 
photography or shoot movies. 

 

The battery normally discharges slightly even when the camera is turned off. Remove the 
battery after charging, and store it separately. 

 

The battery may not be able to charge properly if the battery terminals are dirty. 
Wipe off the dirt with a dry cloth, cotton swab, or the like. 

 

The battery has a limited life. Battery capacity will diminish as it is repeatedly used or 
over time. 
If the time that the battery can be used diminishes substantially, it may be time to replace 
it with a new one. 

If the issue is still unresolved, the product may need to be repaired. 

The battery or camera becomes hot or very 
warm to the touch. 

The camera or battery is heated to some extent during operation because the power consumed by 
the camera is partly converted to heat. Normally, this is not an indication of a malfunction. If 
necessary, turn the camera off and allow time for it to cool down. 

 

 

 

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Страница 1: ...at the internal memory all stored images will be deleted including protected ones Error is displayed when you are using a memory card Abnormality occurs in the memory card o Turn off the camera then insert and remove the memory card several times After that turn on the camera again o Insert another memory card o When you are using a memory card used on your PC backup the stored data and format the...

Страница 2: ...rd may become fragmented and the recording may stop automatically After backing up the stored data to your PC format the memory card with the camera 3 Use another memory card E 41 00 An abnormality may occur on the Wi Fi connecting part when error E 41 00 is displayed Turn off the power and remove the battery pack then attach the battery pack and turn on the power again after about 1 minute Errors...

Страница 3: ...om driving part E 61 30 Abnormality of the lens driving part E 62 02 Abnormality of the image stabilization E 62 10 E 62 11 E 62 12 E 62 20 E 91 01 Abnormality of the flash unit part E 91 Abnormality of the flash unit part battery recognition etc If the issue is still unresolved service may be required ...

Страница 4: ... camera the camera determinates the connection with a USB cable It may take some time before the camera turns on If the camera does not start after connection turn on the camera again after about 5 seconds When using the battery If the battery is exhausted please try again after charging Go here if the battery cannot be charged The battery does not charge If the camera cannot be charged does not t...

Страница 5: ...ry H V W M battery Step 1 Check if the battery is inserted in the right direction Step 2 If the CHARGE Charge lamp flashes or does not light the terminal may be dirty or there may be a problem with the battery Wipe off the dirty terminal with a dry cloth then charge the battery again NOTE Do not touch the battery terminal with your hands or any metal objects A When there are fingerprints on the te...

Страница 6: ...ay flash In this case remove the battery and charge again to resolve the issue Step 5 In the following situations you may not be able to charge normally Try to recharge under the proper environment o The temperature of the camera is high just after a long shooting o The ambient temperature is out of the range from 10 C to 30 C 50 F to 86 F Check how to charge with your charging method When connect...

Страница 7: ...l name in the search bar on the Support website IMPORTANT Make sure you type your model name correctly including the hyphen if applicable The predictive search feature will help you make sure you re typing the model correctly 3 Go to your Product Page by clicking on your product name in the auto suggest feature or in the search results ...

Страница 8: ... Accessory Compatibility or Lens Compatibility link 4 Check the Compatibility Information from our compatibility page 1 Accessory Compatibility contains information for compatible flash memory cards power and other accessories such as casing etc ...

Страница 9: ...2 Lens Compatibility list out the compatible lenses for interchangable cameras Not available for compact cameras ...

Страница 10: ...ging and store it separately The battery may not be able to charge properly if the battery terminals are dirty Wipe off the dirt with a dry cloth cotton swab or the like The battery has a limited life Battery capacity will diminish as it is repeatedly used or over time If the time that the battery can be used diminishes substantially it may be time to replace it with a new one If the issue is stil...

Страница 11: ... USB cable Turn off the camera before you start charging the battery pack If the camera is turned on charging will not start NOTE An AC adaptor is not supplied with some models IMPORTANT If you are using the camcorder equipped with a built in USB cable only the built in USB cable can be used to charge the battery ...

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