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Troubleshooting
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Set the mode dial to
when shooting movies.
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The image size is set to [640(Fine)] when recording movies. Do one of the following:
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Set the image size to other than [640(Fine)].
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Insert a “Memory Stick PRO Duo”.
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The lens cap is attached. Remove it.
Cannot shoot in Smile Shutter mode.
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Press the shutter button all the way down.
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No image is shot unless a smile is detected (page 36).
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[Smile demo mode] is set to [On]. Set [Smile demo mode] to [Off] (page 95).
This subject is not visible on the screen (Play back).
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The camera is set to the playback mode. Press the
(Playback) button to change to the
recording mode (page 50).
Anti-blur function does not work.
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The anti-blur function does not work when
appears on the display.
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The anti-blur function may not work properly when shooting night scenes.
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Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
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Confirm that the [Conversion Lens] setting is correct (page 100).
Recording takes a long time.
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The NR slow shutter function is activated (page 22). This is not a malfunction.
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[DRO] is set to [DRO plus] (page 72). This is not a malfunction.
The image is out of focus.
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The subject is too close. Make sure to position the lens farther away from the subject than the
shortest shooting distance, approximately 1 cm (13/32 inches) (W)/120 cm
(3 feet 11 1/4 inches) (T) (from the front of the lens), when shooting (page 30).
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(Landscape) mode,
(Twilight) mode or
(Fireworks) mode is selected in the Scene
Selection mode when shooting still images.
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When
(Advanced Sports Shooting) mode is selected in the Scene Selection mode, you
may not be able to adjust the focus the subject which is too close to the camera.
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[Semi Manual] or [Manual Focus] is selected in the Focus setting. Select the auto focus mode
(page 45).
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Confirm that the [Conversion Lens] setting is correct (page 100).
Zoom does not work.
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You cannot use the Smart zoom depending on the image size (page 99).
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You cannot use the Digital Zoom when:
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(Smile Shutter) mode or
(Advanced Sports Shooting) mode is selected in the Scene
Selection mode.
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Shooting movies.